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  • FIRST POST
    • book12
    • By book12 8th Jan 18, 11:58 AM
    • 2,533Posts
    • 555Thanks
    book12
    No longer a customer of a bank - correspondence still being received
    • #1
    • 8th Jan 18, 11:58 AM
    No longer a customer of a bank - correspondence still being received 8th Jan 18 at 11:58 AM
    Around 2 years ago, I have closed all products with Lloyds. 1-2 months ago, I received correspondence from them regarding updated T&C's of online banking. It is the first correspondence from them since closing my products with them.

    Why am I receiving correspondence/post from them, despite my accounts being closed a few years ago? Anyone had this situation with them (or any other bank) before?
Page 1
    • Gary_Dexter
    • By Gary_Dexter 8th Jan 18, 12:14 PM
    • 380 Posts
    • 211 Thanks
    Gary_Dexter
    • #2
    • 8th Jan 18, 12:14 PM
    • #2
    • 8th Jan 18, 12:14 PM
    Marketing gumpf sometimes slips through still.

    Contact them and ask?
    • IanManc
    • By IanManc 8th Jan 18, 2:33 PM
    • 406 Posts
    • 638 Thanks
    IanManc
    • #3
    • 8th Jan 18, 2:33 PM
    • #3
    • 8th Jan 18, 2:33 PM
    Around 2 years ago, I have closed all products with Lloyds. 1-2 months ago, I received correspondence from them regarding updated T&C's of online banking. It is the first correspondence from them since closing my products with them.

    Why am I receiving correspondence/post from them, despite my accounts being closed a few years ago? Anyone had this situation with them (or any other bank) before?
    Originally posted by book12
    Probably because you're still registered for online banking with them. If you still know your logon information and try to log on you'll find that it will let you in and then tell you that you have no accounts.
    • jonesMUFCforever
    • By jonesMUFCforever 8th Jan 18, 6:08 PM
    • 24,374 Posts
    • 11,659 Thanks
    jonesMUFCforever
    • #4
    • 8th Jan 18, 6:08 PM
    • #4
    • 8th Jan 18, 6:08 PM
    ........Or an account you thought was closed is possibly open even if it is a nil balance?
    What goes around - comes around
    give lots and you will always receive lots
    • radoslaff
    • By radoslaff 8th Jan 18, 8:27 PM
    • 60 Posts
    • 15 Thanks
    radoslaff
    • #5
    • 8th Jan 18, 8:27 PM
    • #5
    • 8th Jan 18, 8:27 PM
    My wife received updated T&Cs some time ago even though her account was closed long ago. We doidn't bother at all and binned the letter.
    The journey of a thousand miles begins with one step.
    • Katiehound
    • By Katiehound 8th Jan 18, 11:31 PM
    • 4,044 Posts
    • 38,287 Thanks
    Katiehound
    • #6
    • 8th Jan 18, 11:31 PM
    • #6
    • 8th Jan 18, 11:31 PM
    You could of course complain that such correspondence is annoying /is posing a security issue.. or whatever and hope that a little financial something comes your way!!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks

    2018 Wombling .... Entrant 8 ... 470 More
    • badger09
    • By badger09 9th Jan 18, 9:43 AM
    • 5,589 Posts
    • 5,034 Thanks
    badger09
    • #7
    • 9th Jan 18, 9:43 AM
    • #7
    • 9th Jan 18, 9:43 AM
    You could of course complain that such correspondence is annoying /is posing a security issue.. or whatever and hope that a little financial something comes your way!!
    Originally posted by Katiehound
    Have you been spending time with Mchambers
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