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  • FIRST POST
    • tonygold
    • By tonygold 5th Jan 18, 1:00 PM
    • 590Posts
    • 211Thanks
    tonygold
    No sound on Netflix thru sound bar
    • #1
    • 5th Jan 18, 1:00 PM
    No sound on Netflix thru sound bar 5th Jan 18 at 1:00 PM
    i have a panasonic smart tv and have just bought a cheap soundbar (£60), i'm happy with it but could do with some help.
    its a jvc TH-W513B and i have connected it with an optical lead direct to my tv.
    every sky channel plays thru the soundbar fine (setting the source to optical on the bar), my android box plays thru the soundbar fine as well, the problem is.....

    when i select my Netflix app on the panasonic smart tv app built into the tv, i get no sound at all. if i turn the volume back up on the tv's speakers sound comes thru them but nothing at all from the soundbar and i cannot work out why. am i just being dumb and missing something obvious?

    many thanks
Page 1
    • marcarm
    • By marcarm 5th Jan 18, 2:52 PM
    • 694 Posts
    • 832 Thanks
    marcarm
    • #2
    • 5th Jan 18, 2:52 PM
    • #2
    • 5th Jan 18, 2:52 PM
    Not familiar with the TV, but have you tried going in to the menu and changing the sound output from tv speakers to optical?

    It might be defaulting as you are using a different source for your visuals, I can play my tv sound through my phone instead of using headphones, but after switching that off it defaults to TV speakers instead of the amp, so might be similar to what yours is doing
    Last edited by marcarm; 05-01-2018 at 2:55 PM.
    • Carrot007
    • By Carrot007 5th Jan 18, 2:58 PM
    • 839 Posts
    • 699 Thanks
    Carrot007
    • #3
    • 5th Jan 18, 2:58 PM
    • #3
    • 5th Jan 18, 2:58 PM
    i have a panasonic smart tv and have just bought a cheap soundbar (£60), i'm happy with it but could do with some help.
    its a jvc TH-W513B and i have connected it with an optical lead direct to my tv.
    every sky channel plays thru the soundbar fine (setting the source to optical on the bar), my android box plays thru the soundbar fine as well, the problem is.....

    when i select my Netflix app on the panasonic smart tv app built into the tv, i get no sound at all. if i turn the volume back up on the tv's speakers sound comes thru them but nothing at all from the soundbar and i cannot work out why. am i just being dumb and missing something obvious?

    many thanks
    Originally posted by tonygold
    Use netflix on your android box where it might actually be updated?
    • missile
    • By missile 5th Jan 18, 2:58 PM
    • 9,144 Posts
    • 4,476 Thanks
    missile
    • #4
    • 5th Jan 18, 2:58 PM
    • #4
    • 5th Jan 18, 2:58 PM
    I have a similar issue and would be interested in the solution. Sound from my Now TV and Firestick comes via TV rather than through my sound system.

    You might want to try HDMI rather than optical connection.
    "A nation's greatness is measured by how it treats its weakest members." ~ Mahatma Gandhi
    Ride hard or stay home
    • CardinalWolsey
    • By CardinalWolsey 5th Jan 18, 3:16 PM
    • 147 Posts
    • 124 Thanks
    CardinalWolsey
    • #5
    • 5th Jan 18, 3:16 PM
    • #5
    • 5th Jan 18, 3:16 PM
    I would be looking at forcing the output via Optical by a setting on the TV. I have a Sony that's a few years old now, and its an option buried within its menus to select optical for output (that from memory, only appears when a TOS is plugged in). The downside to this approach is that the output is _only_ via optical, so we always have to have the sound bar turned on, or go back through the labyrinthine menus to switch to TV speakers.
    • tonygold
    • By tonygold 6th Jan 18, 9:06 AM
    • 590 Posts
    • 211 Thanks
    tonygold
    • #6
    • 6th Jan 18, 9:06 AM
    • #6
    • 6th Jan 18, 9:06 AM
    Use netflix on your android box where it might actually be updated?
    Originally posted by Carrot007
    thanks for suggestion but i cannot find where to download the up to date netflix app onto my android box. would it be as a standalone app or accessed via kodi?
    • tonygold
    • By tonygold 6th Jan 18, 9:14 AM
    • 590 Posts
    • 211 Thanks
    tonygold
    • #7
    • 6th Jan 18, 9:14 AM
    • #7
    • 6th Jan 18, 9:14 AM
    Not familiar with the TV, but have you tried going in to the menu and changing the sound output from tv speakers to optical?

    It might be defaulting as you are using a different source for your visuals, I can play my tv sound through my phone instead of using headphones, but after switching that off it defaults to TV speakers instead of the amp, so might be similar to what yours is doing
    Originally posted by marcarm

    thanks for suggestion, but having gone thru the menus there doesn't appear to be one on the tv that allows the option of changing the output to optical?
    the tv model number is: TX-50CX680B

    many thanks.
    • neilmcl
    • By neilmcl 6th Jan 18, 9:44 AM
    • 10,426 Posts
    • 7,357 Thanks
    neilmcl
    • #8
    • 6th Jan 18, 9:44 AM
    • #8
    • 6th Jan 18, 9:44 AM
    thanks for suggestion, but having gone thru the menus there doesn't appear to be one on the tv that allows the option of changing the output to optical?
    the tv model number is: TX-50CX680B

    many thanks.
    Originally posted by tonygold
    Have you read the operating instructions/eHelp?
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