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  • FIRST POST
    • Kokolot
    • By Kokolot 5th Jan 18, 11:10 AM
    • 13Posts
    • 0Thanks
    Kokolot
    Help: Samsung S4 stuck on the logo screen and doesn't start-up normally anymore
    • #1
    • 5th Jan 18, 11:10 AM
    Help: Samsung S4 stuck on the logo screen and doesn't start-up normally anymore 5th Jan 18 at 11:10 AM
    Hello all,

    My Samsung S4 is no longer working properly.

    It is stuck on Samsung S4 logo screen when booting up or doesn't even do that properly sometimes.

    This has been happening for the last two days and has meant my phone is useless as I can't use it because it never gets to a normal use page.

    I have done the following by reading on the Internet:

    1) Deleted the Cache partition
    2) Deleted the data from the same recovery page as above
    3) Made sure my phone is properly charged

    Not sure what else to do.
Page 1
    • DoaM
    • By DoaM 5th Jan 18, 12:28 PM
    • 3,781 Posts
    • 3,831 Thanks
    DoaM
    • #2
    • 5th Jan 18, 12:28 PM
    • #2
    • 5th Jan 18, 12:28 PM
    Remove the battery and press the On button for a time. Then refit the battery and try again? (No idea if this will help, but it's something that's done on PCs to try to help get around boot failures).

    Do a factory reset from the recovery menu? (Where you did the cache partition). I'm not sure if that's what you meant by item 2).
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • JJ Egan
    • By JJ Egan 5th Jan 18, 12:41 PM
    • 10,063 Posts
    • 4,165 Thanks
    JJ Egan
    • #3
    • 5th Jan 18, 12:41 PM
    • #3
    • 5th Jan 18, 12:41 PM
    Deleting data may have made it worse .
    As said factory reset from recovery .
    Restore your backup or update firmware via Samsung Kies .
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