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    • winters witch
    • By winters witch 5th Jan 18, 10:39 AM
    • 3Posts
    • 0Thanks
    winters witch
    joint/single PPI claim
    • #1
    • 5th Jan 18, 10:39 AM
    joint/single PPI claim 5th Jan 18 at 10:39 AM
    Before I found this, I used a company to claim PPI . Only used company for old loans in my own name but banks have come direct to me with refund offer for joint loans with my partner. Question - he didn't sign/engage with the claims company so do I have to carry on using them for the joint refund or just for the refunds in my name?
Page 1
    • zx81
    • By zx81 5th Jan 18, 10:41 AM
    • 14,973 Posts
    • 15,831 Thanks
    zx81
    • #2
    • 5th Jan 18, 10:41 AM
    • #2
    • 5th Jan 18, 10:41 AM
    He can have his half of any redress, but you will pay the claims company out of your half.
    • winters witch
    • By winters witch 5th Jan 18, 10:53 AM
    • 3 Posts
    • 0 Thanks
    winters witch
    • #3
    • 5th Jan 18, 10:53 AM
    • #3
    • 5th Jan 18, 10:53 AM
    Ah thanks for that - better than nothing and lesson learnt!
    • zx81
    • By zx81 5th Jan 18, 10:59 AM
    • 14,973 Posts
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    zx81
    • #4
    • 5th Jan 18, 10:59 AM
    • #4
    • 5th Jan 18, 10:59 AM
    Check that it is better than nothing. If they take over 50% if the redress, you will be out of pocket.
    • Moneyineptitude
    • By Moneyineptitude 5th Jan 18, 11:13 AM
    • 19,148 Posts
    • 10,315 Thanks
    Moneyineptitude
    • #5
    • 5th Jan 18, 11:13 AM
    • #5
    • 5th Jan 18, 11:13 AM
    Check that it is better than nothing. If they take over 50% if the redress, you will be out of pocket.
    Originally posted by zx81
    ??

    The Claims Company will want around a third of the whole redress award (plus VAT)

    The Op's partner will want his 50% of the whole redress.

    Whatever is left belongs to the OP.

    So I can't see the OP being "out-of-pocket"?

    so do I have to carry on using them for the joint refund or just for the refunds in my name?
    Originally posted by winters witch
    You'll have to check the contract you've signed with the Claim Company. It's very likely you've agreed for them to represent you in ALL of your PPI complaints..
    • zx81
    • By zx81 5th Jan 18, 11:17 AM
    • 14,973 Posts
    • 15,831 Thanks
    zx81
    • #6
    • 5th Jan 18, 11:17 AM
    • #6
    • 5th Jan 18, 11:17 AM
    If it's a third, the OP will be fine. It's only if the total fee goes over 50% that the OP would be out of pocket (remembering to add VAT).
    • winters witch
    • By winters witch 5th Jan 18, 1:14 PM
    • 3 Posts
    • 0 Thanks
    winters witch
    • #7
    • 5th Jan 18, 1:14 PM
    • #7
    • 5th Jan 18, 1:14 PM
    thanks - I've checked the small print - looks like I've agreed for the company to represent me in all claims so might have a struggle to wriggle out of anything if that means all PPI have been even party to. The company have now written asking for my partner's authority for them to act - presumably so they can tie up any confusion about fees. I don't think he should be liable for any fees to them but I guess they could just charge me the total fee for the whole of the joint refund. I'll give it a try and feedback if I get anywhere
    • Moneyineptitude
    • By Moneyineptitude 5th Jan 18, 10:37 PM
    • 19,148 Posts
    • 10,315 Thanks
    Moneyineptitude
    • #8
    • 5th Jan 18, 10:37 PM
    • #8
    • 5th Jan 18, 10:37 PM
    I don't think he should be liable for any fees
    Originally posted by winters witch
    He won't be. Only you are liable. It's your contract, not his.

    Remember, The Claim Company will charge a percentage of the WHOLE redress.
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