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  • FIRST POST
    • britishboy
    • By britishboy 5th Jan 18, 9:51 AM
    • 2,400Posts
    • 264Thanks
    britishboy
    Dyson V6 cordless from Tesco - very unimpressed
    • #1
    • 5th Jan 18, 9:51 AM
    Dyson V6 cordless from Tesco - very unimpressed 5th Jan 18 at 9:51 AM
    We bought a Dyson V6 Trigger rechargable vacuum over xmas in the sales from Tesco direst, we've used it twice and very unimpressed with it, it seems to be al lnoise and little suction, and runs flat from a full charge in maybe 5 minutes (not even on the turbo/high speed setting)

    Have we any rights to return it please for a refund?
Page 1
    • cajef
    • By cajef 5th Jan 18, 3:10 PM
    • 4,621 Posts
    • 3,668 Thanks
    cajef
    • #2
    • 5th Jan 18, 3:10 PM
    • #2
    • 5th Jan 18, 3:10 PM
    Had one also from Tesco Direct for nine months, use it to vac the car and to pick up bits around the house though still use a big vacuum for main housework and carpets etc., never had any complaint about the suction, usually get about 15 to 20 minutes on a full charge using normal mode and about 5 on max mode.
    I used to have a handle on life, but it broke.
    • photome
    • By photome 5th Jan 18, 4:44 PM
    • 12,892 Posts
    • 8,375 Thanks
    photome
    • #3
    • 5th Jan 18, 4:44 PM
    • #3
    • 5th Jan 18, 4:44 PM
    sounds like you have a dodgy one.
    ours lasts similar to poster above. Dyson have great customer service if you get no joy from Tesco.
    • theonlywayisup
    • By theonlywayisup 5th Jan 18, 6:15 PM
    • 11,695 Posts
    • 7,902 Thanks
    theonlywayisup
    • #4
    • 5th Jan 18, 6:15 PM
    • #4
    • 5th Jan 18, 6:15 PM
    You have 30 days to reject an item for a refund. Have you spoken to Tesco about it?
    • britishboy
    • By britishboy 6th Jan 18, 9:37 AM
    • 2,400 Posts
    • 264 Thanks
    britishboy
    • #5
    • 6th Jan 18, 9:37 AM
    • #5
    • 6th Jan 18, 9:37 AM
    You have 30 days to reject an item for a refund. Have you spoken to Tesco about it?
    Originally posted by theonlywayisup
    THAnks all, have since spoken to Tesco and they are collecting it today for a refund (I asked on here before I was home to get numbers and order number etc)

    Tesco were fine, so thanks all.
    • hollydays
    • By hollydays 6th Jan 18, 11:54 AM
    • 15,738 Posts
    • 11,579 Thanks
    hollydays
    • #6
    • 6th Jan 18, 11:54 AM
    • #6
    • 6th Jan 18, 11:54 AM
    Dyson seem to have lots of sales. I sometimes think they constantly produce barely tested products.
    Last edited by hollydays; 06-01-2018 at 12:01 PM.
    • marliepanda
    • By marliepanda 6th Jan 18, 1:39 PM
    • 5,006 Posts
    • 10,145 Thanks
    marliepanda
    • #7
    • 6th Jan 18, 1:39 PM
    • #7
    • 6th Jan 18, 1:39 PM
    Dyson seem to have lots of sales. I sometimes think they constantly produce barely tested products.
    Originally posted by hollydays
    Everything is a conspiracy with you.

    Dustin don’t test their products. Apple constantly lie about water damage.

    It’s amazing these companies have managed to survive with these dodgy products and become market leaders.
    Survey Earnings 2017 - £163
    • oldagetraveller
    • By oldagetraveller 6th Jan 18, 3:09 PM
    • 3,005 Posts
    • 1,512 Thanks
    oldagetraveller
    • #8
    • 6th Jan 18, 3:09 PM
    • #8
    • 6th Jan 18, 3:09 PM
    I had a similar experience as the o.p. with a handheld V6. It didn't have the suctuion to pull the skin off a rice pudding and the battery, on normal power, only lasted a maximum of 10 minutes in spite of the necessity to wear ear protection! - 4+ hours to fully charge.
    Awful cheap build quality with thin and flimsy plastic.
    That too was returned and a refund obtained.
    Did you hear about the politician who had a backside transplant? It rejected him.
    • hollydays
    • By hollydays 6th Jan 18, 4:21 PM
    • 15,738 Posts
    • 11,579 Thanks
    hollydays
    • #9
    • 6th Jan 18, 4:21 PM
    • #9
    • 6th Jan 18, 4:21 PM
    Everything is a conspiracy with you.

    Dustin don’t test their products. Apple constantly lie about water damage.

    It’s amazing these companies have managed to survive with these dodgy products and become market leaders.
    Originally posted by marliepanda
    Churning out carp isn’t a conspiracy.
    Can you point out where exactly I’ve commented on Apple and ‘Dustin’?
    • bris
    • By bris 6th Jan 18, 4:43 PM
    • 7,192 Posts
    • 6,216 Thanks
    bris
    I had a similar experience as the o.p. with a handheld V6. It didn't have the suctuion to pull the skin off a rice pudding and the battery, on normal power, only lasted a maximum of 10 minutes in spite of the necessity to wear ear protection! - 4+ hours to fully charge.
    Awful cheap build quality with thin and flimsy plastic.
    That too was returned and a refund obtained.
    Originally posted by oldagetraveller
    I have one and think its great, but then again I don't expect a handheld to do the whole house. It great for what it does, spot cleans. The bigl Dyson does the house.


    Expecting a small cleaner to do the job of a full size cleaner is just poor due diligence.
    • oldagetraveller
    • By oldagetraveller 7th Jan 18, 11:21 AM
    • 3,005 Posts
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    oldagetraveller
    "Expecting a small cleaner to do the job of a full size cleaner is just poor due diligence."
    Where did I say it was purchased to vacuum the whole house or take the place of a full sized vacuum cleaner? Just trying to nit pick for the sake of it are we?
    Mine was the "car and boat" version, not part car and part boat, which didn't have the power, either electrical or suction to properly complete the two front footwells of my car. To do the job properly does require a "proper" machine.
    Last edited by oldagetraveller; 07-01-2018 at 11:26 AM.
    Did you hear about the politician who had a backside transplant? It rejected him.
    • cajef
    • By cajef 7th Jan 18, 12:02 PM
    • 4,621 Posts
    • 3,668 Thanks
    cajef
    Mine was the "car and boat" version, not part car and part boat, which didn't have the power, either electrical or suction to properly complete the two front footwells of my car. To do the job properly does require a "proper" machine.
    Originally posted by oldagetraveller
    Well you must have had a faulty one, I don't have any problems with mine when vacuuming the insides of my car and I live by the sea and get sand, gravel and other small objects it picks them all up without too much bother.
    I used to have a handle on life, but it broke.
    • cajef
    • By cajef 7th Jan 18, 12:29 PM
    • 4,621 Posts
    • 3,668 Thanks
    cajef
    Churning out carp isn’t a conspiracy.
    Originally posted by hollydays
    Why are Dyson carp, is this based on your experience or just another of your opinions?

    My experience after actually owning several Dyson products is that they are reliable, do the job and are reasonably robust for what they are intended for, so not carp.
    Last edited by cajef; 07-01-2018 at 12:59 PM.
    I used to have a handle on life, but it broke.
    • AndyMc.....
    • By AndyMc..... 7th Jan 18, 12:58 PM
    • 898 Posts
    • 655 Thanks
    AndyMc.....
    Why are Dyson carp, is this based on your experience or just another of your opinions?

    Mine experience after actually owning several Dyson products is that they are were reliable, do did the job and are were reasonably robust for what they are intended for, so not carp.
    Originally posted by cajef
    Fixed that for you, they’re not what they were.
    • cajef
    • By cajef 7th Jan 18, 1:03 PM
    • 4,621 Posts
    • 3,668 Thanks
    cajef
    Fixed that for you, they’re not what they were.
    Originally posted by AndyMc.....
    Sorry but based on my recent experience have got to disagree.
    I used to have a handle on life, but it broke.
    • LilElvis
    • By LilElvis 7th Jan 18, 2:15 PM
    • 3,283 Posts
    • 9,088 Thanks
    LilElvis
    I have one and think its great, but then again I don't expect a handheld to do the whole house. It great for what it does, spot cleans. The bigl Dyson does the house.


    Expecting a small cleaner to do the job of a full size cleaner is just poor due diligence.
    Originally posted by bris
    Our Dyson Animal is crap too. Can't even pick a handful of toast crumbs off the kitchen floor - it just moved them around a bit
    • Browntoa
    • By Browntoa 7th Jan 18, 2:29 PM
    • 32,160 Posts
    • 37,875 Thanks
    Browntoa
    I've got a V6 , clogs up easily due to the very small cyclone holes in the head , I have to clean it constantly to keep it working properly. The internal mesh surrounding the cyclone blocks with fluff easily and dust collects behind it reducing efficiency again . It's not easily removable so I blast it with a can of air duster on a regular basis . I will need to remove the mesh in the end to clean it properly

    Like most people ours stays and charges in the garage , now it's cold the sensor on the battery causes it to shut off as it's too cold ? You can tell it's going to happen as the blue circle round the boost button flashes. It won't restart with popping it back on the charger for a few seconds . It then seems to work as the battery temperature has risen. Only other way is to remove it from the garage about 10 minutes before needing it so the battery temperature rises . It only does it when the temperature drops to zero , the battery still holds a full charge and works normally otherwise

    The old DC04/DC07'/DC14/DC27 etc were like indestructible tanks and needed minimal maintenance , change the filters every 6, months , remove hair from the brush roller and they last for years . And parts still cheap and available

    Wouldn't buy another Dyson cordless , would go for a Gtech
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • LilElvis
    • By LilElvis 7th Jan 18, 2:40 PM
    • 3,283 Posts
    • 9,088 Thanks
    LilElvis

    Wouldn't buy another Dyson cordless , would go for a Gtech
    Originally posted by Browntoa
    I wouldn't! We had a GTech before the Dyson and the wheels broke off after about 12 months. Mind you, even with no wheels it was better at cleaning than the Dyson.
    • Browntoa
    • By Browntoa 7th Jan 18, 2:48 PM
    • 32,160 Posts
    • 37,875 Thanks
    Browntoa
    I've got a Gtech air ram 2 , battery good for 20 minutes cleaning , easily cleaned filter , never clogs up like the V6 , I assume the V8 is the same and will clog up

    I repair dysons , none of the cordless ones last , batteries fail after a couple of years and Dyson want the equivalent of the price of a new machine for a replacement.

    Give me a good old fashioned cylinder corded Dyson anyday
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • Lip_Stick
    • By Lip_Stick 7th Jan 18, 7:16 PM
    • 2,132 Posts
    • 5,825 Thanks
    Lip_Stick
    I bought one of these in the sale at Tesco just after Christmas and returned it the next day. Once you put the long nozzle on, there was hardly any suction.

    The customer services assistant said they'd had a lot returned for the same reason. She did just put the return down as a change of mind though, so guess it would have gone back on the shelf for sale.
    There's a storm coming, Cameron. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
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