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  • FIRST POST
    • shaunhouse
    • By shaunhouse 4th Jan 18, 7:14 PM
    • 81Posts
    • 27Thanks
    shaunhouse
    Big bill gas and electric
    • #1
    • 4th Jan 18, 7:14 PM
    Big bill gas and electric 4th Jan 18 at 7:14 PM
    Just had a bill for £280 gas and electric for one month after moving to a new house from british gas.

    As soon as we moved in on 18th November, I did a uswitch to British gas fixed tariff which predicted £1400 per year with over exaggerated usage figures used.

    The fix still isn't in place despite numerous contacts with uswitch who keep saying British gas have a backlog to go through and have escalated it.

    There is no way we have used 280 of gas electric in one month regardless of being on the variable tariff.
Page 1
    • Robin9
    • By Robin9 4th Jan 18, 7:16 PM
    • 2,115 Posts
    • 1,352 Thanks
    Robin9
    • #2
    • 4th Jan 18, 7:16 PM
    • #2
    • 4th Jan 18, 7:16 PM
    Is the bill based on Actual readings and do you agree with the opening reading as you gave to your present supplier ?
    Never pay on an estimated bill
    • shaunhouse
    • By shaunhouse 4th Jan 18, 7:21 PM
    • 81 Posts
    • 27 Thanks
    shaunhouse
    • #3
    • 4th Jan 18, 7:21 PM
    • #3
    • 4th Jan 18, 7:21 PM
    I never gave a reading to the supplier. This is the first contact I've had from them.
    • Robin9
    • By Robin9 4th Jan 18, 7:24 PM
    • 2,115 Posts
    • 1,352 Thanks
    Robin9
    • #4
    • 4th Jan 18, 7:24 PM
    • #4
    • 4th Jan 18, 7:24 PM
    I never gave a reading to the supplier. This is the first contact I've had from them.
    Originally posted by shaunhouse

    Oh dear

    What about the last reading shown on your bill - Actual or Estimated
    Never pay on an estimated bill
    • CommitedToChange
    • By CommitedToChange 4th Jan 18, 7:32 PM
    • 1,221 Posts
    • 3,849 Thanks
    CommitedToChange
    • #5
    • 4th Jan 18, 7:32 PM
    • #5
    • 4th Jan 18, 7:32 PM
    You did take meter readings when you first moved in? Preferably with photos.

    Guessing this bill is an estimate on the old tariff.
    Attempting to buy a house
    • matelodave
    • By matelodave 4th Jan 18, 7:35 PM
    • 3,282 Posts
    • 1,992 Thanks
    matelodave
    • #6
    • 4th Jan 18, 7:35 PM
    • #6
    • 4th Jan 18, 7:35 PM
    If you didn't give an initial reading how have they manged to produce a bill.

    I hope & trust that you do still have your initial readings and some evidence of when they were taken.

    Have you got the readings that you gave to the original supplier - you did register with the original supplier didn't you and give them your readings. If you didn't then it's possible that you've slipped through because you didn't have an a acount to transfer and you could be paying for the previous tenant/owner energy especially if they didn't give a reading when they left.
    Love makes the world go round - beer make it go round even faster
    • shaunhouse
    • By shaunhouse 4th Jan 18, 8:31 PM
    • 81 Posts
    • 27 Thanks
    shaunhouse
    • #7
    • 4th Jan 18, 8:31 PM
    Smart meter
    • #7
    • 4th Jan 18, 8:31 PM
    The property has a smart meter so readings have been taken from there. I cannot understand the amount billed we've been using around £6 per day combined on the variable tariff.
    Last edited by shaunhouse; 04-01-2018 at 8:34 PM.
    • Robin9
    • By Robin9 4th Jan 18, 8:37 PM
    • 2,115 Posts
    • 1,352 Thanks
    Robin9
    • #8
    • 4th Jan 18, 8:37 PM
    • #8
    • 4th Jan 18, 8:37 PM
    Just because the meter looks like a smart meter doesnt mean it sends readings back. This would only be the case if say they were installed by Eon and the supply has always been with Eon.

    On your bill are readings Estimated or Actual ?
    Im
    Never pay on an estimated bill
    • ajbell
    • By ajbell 4th Jan 18, 8:38 PM
    • 936 Posts
    • 2,999 Thanks
    ajbell
    • #9
    • 4th Jan 18, 8:38 PM
    • #9
    • 4th Jan 18, 8:38 PM
    It is quite possible to use that in december. Do you have actual usage (units or kwh). You should be able to get these figures from your smart meter or bill.
    4kWp, South facing, 16 x phono solar panels, Solis inverter, Lincolnshire.
    • shaunhouse
    • By shaunhouse 4th Jan 18, 8:48 PM
    • 81 Posts
    • 27 Thanks
    shaunhouse
    It's a British gas smart meter and supply was and is with British gas.

    It has a mixture of estimate and smart meter readings.
    • Robin9
    • By Robin9 4th Jan 18, 10:05 PM
    • 2,115 Posts
    • 1,352 Thanks
    Robin9
    It's a British gas smart meter and supply was and is with British gas.

    It has a mixture of estimate and smart meter readings.
    Originally posted by shaunhouse
    Which readings are estimated ?
    Never pay on an estimated bill
    • matelodave
    • By matelodave 4th Jan 18, 10:08 PM
    • 3,282 Posts
    • 1,992 Thanks
    matelodave
    THats still not much help - did you register with the existing supplier when you moved in and did you give them a meter reading - if so what was it or did you just move in and do a uSwitch and hope it would all happen?

    If you've got a random selection of actual and estimated readings, why haven't you got them corrected.

    Without an accurate timeline of what happened and when and what meter readings you've got, you really have no chance of getting much help because every one is trying to guess what you did (if anything) and what your meter readings were and are.
    Love makes the world go round - beer make it go round even faster
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