Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • iammumtoone
    • By iammumtoone 29th Dec 17, 3:43 PM
    • 5,511Posts
    • 11,262Thanks
    iammumtoone
    xbox one NAT issues
    • #1
    • 29th Dec 17, 3:43 PM
    xbox one NAT issues 29th Dec 17 at 3:43 PM
    My sons xbox regularly has problems with connections on mulitplayer, normally turning it off at the mains sorts it out but I want to try to stop it happening in the first place.

    How do I change the NAT to open? it is saying it is set to strict.

    The xbox gets moved often from one house to another with a change of internet connections to go with this, could this be why it has so many issues?

    Thanks
Page 1
    • DCFC79
    • By DCFC79 29th Dec 17, 9:21 PM
    • 30,601 Posts
    • 19,352 Thanks
    DCFC79
    • #2
    • 29th Dec 17, 9:21 PM
    • #2
    • 29th Dec 17, 9:21 PM
    Who is your ISP ?

    Is the console connected wirelessly or wired in both places ?

    Some google results that might help

    https://www.google.co.uk/search?q=strict+nat+xnox+one&oq=strict+nat+xnox+on e&aqs=chrome..69i57j0l3.6539j0j7&client=tablet-android-samsung&sourceid=chrome-mobile&ie=UTF-8
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
    • iammumtoone
    • By iammumtoone 29th Dec 17, 9:31 PM
    • 5,511 Posts
    • 11,262 Thanks
    iammumtoone
    • #3
    • 29th Dec 17, 9:31 PM
    • #3
    • 29th Dec 17, 9:31 PM
    Its plusnet at one house and BT at another, I don't know if it matters but one is fibre the other just standard.

    I did try googling before posting but didn't really understand the links I will read through them again.
    • DCFC79
    • By DCFC79 29th Dec 17, 10:14 PM
    • 30,601 Posts
    • 19,352 Thanks
    DCFC79
    • #4
    • 29th Dec 17, 10:14 PM
    • #4
    • 29th Dec 17, 10:14 PM
    Its plusnet at one house and BT at another, I don't know if it matters but one is fibre the other just standard.

    I did try googling before posting but didn't really understand the links I will read through them again.
    Originally posted by iammumtoone
    Maybe I should rephrase my question, how does the Xbox connect to the modem/router ? Wired or wireless
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
    • iammumtoone
    • By iammumtoone 29th Dec 17, 10:26 PM
    • 5,511 Posts
    • 11,262 Thanks
    iammumtoone
    • #5
    • 29th Dec 17, 10:26 PM
    • #5
    • 29th Dec 17, 10:26 PM
    Maybe I should rephrase my question, how does the Xbox connect to the modem/router ? Wired or wireless
    Originally posted by DCFC79
    Sorry I missed that question wireless at both houses.
    • Lip_Stick
    • By Lip_Stick 30th Dec 17, 8:30 PM
    • 2,132 Posts
    • 5,825 Thanks
    Lip_Stick
    • #6
    • 30th Dec 17, 8:30 PM
    • #6
    • 30th Dec 17, 8:30 PM
    My son has problems with his, in that he can be playing Black Ops, and it'll say on the game screen that the Nat is moderate, but when you go to the xbox settings without even exiting the game, it says it's open. A friend of his is having similar problems and they find it difficult to join each others game so it is a pain diagnosing where the fault lies and with which xbox. It did say it was moderate on the xbox settings once and a reboot sorted it.
    There's a storm coming, Cameron. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
    • DCFC79
    • By DCFC79 31st Dec 17, 6:46 PM
    • 30,601 Posts
    • 19,352 Thanks
    DCFC79
    • #7
    • 31st Dec 17, 6:46 PM
    • #7
    • 31st Dec 17, 6:46 PM
    Sorry I missed that question wireless at both houses.
    Originally posted by iammumtoone
    Ive had a similar issue and cant recall how I resolved it, is wired an option whether its a long ethernet cable or using homeplugs like these

    https://www.amazon.co.uk/TL-PA4010KIT-V1-20-Powerline-Configuration-UK/dp/B01BECPIMC/ref=sr_1_1?ie=UTF8&qid=1514745109&sr=8-1&keywords=Home+plugs

    1 plugsin at the nearest plug socket and the other near the router.

    Home plugs that are pass through are better imo if your short on plugs as you can plug an item into the homeplug.
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
    • unholyangel
    • By unholyangel 1st Jan 18, 2:04 AM
    • 11,725 Posts
    • 8,908 Thanks
    unholyangel
    • #8
    • 1st Jan 18, 2:04 AM
    • #8
    • 1st Jan 18, 2:04 AM
    Unfortunately with NAT issues its usually a case of following a lengthy troubleshooting process as there are many things which might be affecting it so many steps which might solve it.

    This is MS's basic troubleshooter:
    https://support.xbox.com/en-GB/xbox-one/networking/nat-error-solution

    Although I'd maybe advise to try avoid changing your router settings/opening ports if you have no clue what you're doing.

    I actually had my NAT go from open to strict recently - ended up linking it with TP link powerlines into a different socket on my router to get it open.
    Money doesn't solve poverty.....it creates it.
    • EJS_Superted
    • By EJS_Superted 7th Jan 18, 7:48 PM
    • 50 Posts
    • 22 Thanks
    EJS_Superted
    • #9
    • 7th Jan 18, 7:48 PM
    • #9
    • 7th Jan 18, 7:48 PM
    I might be out of date but I had major issues when I first got my xbox and after a lot of research I discovered it was all due to my using a BT homehub. If you have BT internet you need to go through a short process to make the two machines play nicely together.
    • iammumtoone
    • By iammumtoone 7th Jan 18, 10:15 PM
    • 5,511 Posts
    • 11,262 Thanks
    iammumtoone
    I might be out of date but I had major issues when I first got my xbox and after a lot of research I discovered it was all due to my using a BT homehub. If you have BT internet you need to go through a short process to make the two machines play nicely together.
    Originally posted by EJS_Superted
    The second house has a BT homehub that might be the issue.

    Can you remember how you resolved it?
    • iammumtoone
    • By iammumtoone 7th Jan 18, 10:41 PM
    • 5,511 Posts
    • 11,262 Thanks
    iammumtoone
    I have been googling again regarding this and found the following easy possible solutions (they might help others)

    https://www.techadvisor.co.uk/how-to/network-wifi/how-change-your-nat-type-on-xbox-one-3657187/

    I don't feel confident messing around with router settings and it is correct what the article says that a hard reset at least in my case (turning the xbox off at the mains) seems to fix the issue, so I will be amending the start up so it re-starts from scratch each time to see if that helps.
    • EJS_Superted
    • By EJS_Superted 8th Jan 18, 8:45 PM
    • 50 Posts
    • 22 Thanks
    EJS_Superted
    I can't remember the exact process but to start with I had to open internet explorer on my xbox and then I think there was some sort of automatic setup process for the home hub. Once I discovered it was to do with the homeub I found the answer on google relatively easy. Your google search will need to include which model of homehub you have as there are several e.g. "BT homehub 5 xbox one NAT problem"

    Just try opening internet explorer on the xbox when at the homehub house though, it might be an automatic thing from there.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

5,039Posts Today

8,294Users online

Martin's Twitter