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  • FIRST POST
    • AMO
    • By AMO 26th Dec 17, 10:18 AM
    • 1,433Posts
    • 373Thanks
    AMO
    Homeserve Boiler Replacement
    • #1
    • 26th Dec 17, 10:18 AM
    Homeserve Boiler Replacement 26th Dec 17 at 10:18 AM
    Hi there,

    Quick question....I'm on a package where they state that if the boiler packs in they'll replace it and if its over 7 years old you only pay for installation.

    Has anyone had any experience of this and is it any good?

    I mean...
    1) Is the boiler they replace it with any good?
    2) Are there a variety of boilers and you can pay more for a better one?
    3) Is the installation cost comparatively high so you're not really getting a good deal through the insurance?

    Thanks.

    AMO
Page 1
    • daveyjp
    • By daveyjp 26th Dec 17, 10:51 AM
    • 7,262 Posts
    • 5,667 Thanks
    daveyjp
    • #2
    • 26th Dec 17, 10:51 AM
    • #2
    • 26th Dec 17, 10:51 AM
    Shouldn’t you confirm these detials before signing up?

    If you don’t know all the details will be in the contract document.

    However I woudn’t trust Homeserve to replace a bath plug, never mind a boiler.
    • bris
    • By bris 26th Dec 17, 11:45 AM
    • 7,191 Posts
    • 6,216 Thanks
    bris
    • #3
    • 26th Dec 17, 11:45 AM
    • #3
    • 26th Dec 17, 11:45 AM
    At Homeserves installation costs you would be as well getting the boiler you want from a local installer, it will still be cheaper.
    • dld2s
    • By dld2s 26th Dec 17, 12:51 PM
    • 381 Posts
    • 208 Thanks
    dld2s
    • #4
    • 26th Dec 17, 12:51 PM
    • #4
    • 26th Dec 17, 12:51 PM
    -This is what I found when my boiler went on the blink with a part unavailable.


    They supplied me with a boiler the equivalent of the one I had, it wasn't the same brand though, mines was a 18 year old Worcester Bosch though, they installed a Ideal boiler, they would not let me upgrade the boiler even though I was offering to pay the extra.


    The installer was the company that did my servicing. I looked around online to see how much boiler supplied was, it was around £800 to £900, fitting was around £1100 if I remember correctly? it worked in around £400 cheaper than I was getting quoted for someone else to supply and install.


    So far no problems with it. all in all ok, but I was a little annoyed I couldn't upgrade the boiler to the ideal+ with the 7 year warranty as opposed to the ideal with 2 year warranty
    Last edited by dld2s; 26-12-2017 at 12:51 PM. Reason: double line
    • dld2s
    • By dld2s 26th Dec 17, 12:57 PM
    • 381 Posts
    • 208 Thanks
    dld2s
    • #5
    • 26th Dec 17, 12:57 PM
    • #5
    • 26th Dec 17, 12:57 PM
    I should add,


    If I had not been told my job was under the threat of redundancy I would probably have gone for the more expensive quote as it was a Worcester Bosch with 10 year warranty.


    On homeserve, despite all the negative reviews, I found them okay (not brilliant, a little slow at getting back to you sometimes) but all previous repairs under the warranty were fixed with no problems)
    • AMO
    • By AMO 5th Jan 18, 10:57 PM
    • 1,433 Posts
    • 373 Thanks
    AMO
    • #6
    • 5th Jan 18, 10:57 PM
    • #6
    • 5th Jan 18, 10:57 PM
    Shouldnít you confirm these detials before signing up?

    If you donít know all the details will be in the contract document.

    However I woudnít trust Homeserve to replace a bath plug, never mind a boiler.
    Originally posted by daveyjp
    Normally you'd be right, but certain types of work require quotes because properties are different which affects effort. Therefore Homeserve cannot tell me this, but I am asking those that have had experience whether they thought they got good value on a replacement.
    • southcoastrgi
    • By southcoastrgi 9th Jan 18, 11:19 PM
    • 5,267 Posts
    • 3,060 Thanks
    southcoastrgi
    • #7
    • 9th Jan 18, 11:19 PM
    • #7
    • 9th Jan 18, 11:19 PM
    So far no problems with it. all in all ok, but I was a little annoyed I couldn't upgrade the boiler to the ideal+ with the 7 year warranty as opposed to the ideal with 2 year warranty
    Originally posted by dld2s
    Itís the same boiler the + stands for more money
    Ps keep up the insurance you will need it
    I'm only here while I wait for Corrie to start.

    You get no BS from me & if I think you are wrong I WILL tell you.
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