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  • FIRST POST
    • c1403
    • By c1403 22nd Dec 17, 2:10 PM
    • 19Posts
    • 4Thanks
    c1403
    Simply Be and other catalogues
    • #1
    • 22nd Dec 17, 2:10 PM
    Simply Be and other catalogues 22nd Dec 17 at 2:10 PM
    Hello All
    Strange one here. I received a statement from Simply be (not used the account for years) the statements had three lines
    Balance Suspended for Enquiries £5122
    Refund -£5122
    Balance £0.00

    At first I thought my account may have been used fradulantly so I called them. The customer service rep said he wasn't sure and has to call a department that 'do not take calls'. He came back and asked if I have ever has a PPI claims with them and I said yes four or five years ago and it was not upheld. He said that there were problems and that this was a refund and I'll be due cheque soon.

    My mother has had the exact same wording on a statement and phone call (JD Williams).

    I can't help but wonder thoguht, this is very peculiar. I did put in a complaint and it was refuses but they sent a goodwill gesture for about £150.

    I would love to receive £5000 but just wondering if it's genuine!

    Has anyone received similar?
Page 1
    • c1403
    • By c1403 11th Jan 18, 8:41 PM
    • 19 Posts
    • 4 Thanks
    c1403
    • #2
    • 11th Jan 18, 8:41 PM
    • #2
    • 11th Jan 18, 8:41 PM
    Hello
    Just update that Simply Be/JD Williams have upheld my complaint that they previously rejected in 2013

    Cheque received for £5122.
    My Mum also received the same

    Nice start to 2018 and will clear half my debt :-)
    • angelicious
    • By angelicious 14th Jan 18, 8:35 PM
    • 189 Posts
    • 1,402 Thanks
    angelicious
    • #3
    • 14th Jan 18, 8:35 PM
    • #3
    • 14th Jan 18, 8:35 PM
    Hi c1403, can I ask a quick question please? How did you know you had PPI with Simply Be? I have an account with them and am wondering of maybe I have PPI with them also? Thanks in advance
    Make £10 day '18: Jan '18 £382/1000


    2018 1% challenge - £228 - 0.7% @ 16/01

    Make £10 day say 2017 total £5256.25
    • c1403
    • By c1403 14th Jan 18, 8:39 PM
    • 19 Posts
    • 4 Thanks
    c1403
    • #4
    • 14th Jan 18, 8:39 PM
    • #4
    • 14th Jan 18, 8:39 PM
    I am sure it was written on one of my statements. However I sent complaints to all companies I had accounts with (credit cards, loans, store cards and catalogues) even if I wasn't sure it had PPI on.
    • angelicious
    • By angelicious 14th Jan 18, 8:54 PM
    • 189 Posts
    • 1,402 Thanks
    angelicious
    • #5
    • 14th Jan 18, 8:54 PM
    • #5
    • 14th Jan 18, 8:54 PM
    Thanks c1403, will look into this tomorrow, I didn't even think about Simply Be in regard to PPI.
    Make £10 day '18: Jan '18 £382/1000


    2018 1% challenge - £228 - 0.7% @ 16/01

    Make £10 day say 2017 total £5256.25
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