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  • FIRST POST
    • toddis
    • By toddis 11th Dec 17, 1:50 PM
    • 33Posts
    • 13Thanks
    toddis
    Riverside Shopping Erith Centre - Smart Parking
    • #1
    • 11th Dec 17, 1:50 PM
    Riverside Shopping Erith Centre - Smart Parking 11th Dec 17 at 1:50 PM
    This is a free for 3 hours site and the driver was in the car park for 25 minutes. Smart Parking have sent the PCN because the driver either didn't purchase the appropriate parking time or they remained at the car park for longer than permitted. Is it normal to have to key in your reg number for free parking? Seems to be a confusing scheme for a free parking.

    Unfortunately, they were picking up a friend, he/she didn't get out of the car and they don't have any receipts for shopping.

    How good is the signage? I'm informed the entrance sign is on a bend and on the blind side to the driver. I'm guessing the driver needs to appeal using the template in the Newbies thread but if the signage is sufficient, are there other grounds to appeal against?





    Last edited by toddis; 11-12-2017 at 2:18 PM.
Page 1
    • Redx
    • By Redx 11th Dec 17, 4:15 PM
    • 17,319 Posts
    • 21,705 Thanks
    Redx
    • #2
    • 11th Dec 17, 4:15 PM
    • #2
    • 11th Dec 17, 4:15 PM
    seems to be similar to this ongoing saga in clacton and seems to be a new wheeze for Smart

    http://forums.moneysavingexpert.com/showthread.php?t=5725219

    yes it can be a requirement to enter a VRM on a "free" site

    its not new either , I know of some that have been like that for several years

    just use the BLUE TEXT template "AS IS" , no changes whatsoever

    the aim is to get a cancellation or a popla code

    plenty of grounds for appeal, as listed in examples in post #3 of that NEWBIES FAQ sticky thread

    such as

    NO CONTRACT
    NO LANDOWNER CONTRACT
    POOR AND INDEQUATE SIGNAGE
    POFA2012 failures
    any NTK failures
    any BPA CoP failures
    not the same as BEAVIS

    being just some of them , and yes you use as many as possible, no matter what you think about signage etc

    the PPC has to prove their case on each and every point in order to win, you need just one failure to win, but if you do not mention a particular point , it wont be considered

    so accept nothing , query everything
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • fisherjim
    • By fisherjim 11th Dec 17, 4:43 PM
    • 2,686 Posts
    • 4,023 Thanks
    fisherjim
    • #3
    • 11th Dec 17, 4:43 PM
    • #3
    • 11th Dec 17, 4:43 PM
    Is it normal to have to key in your reg number for free parking?

    Yes it is, however you do have to wonder why you need to enter your VRN when their wonderful infallible ANPR clocks your time on site and effectively knows you were within the free period.
    Only the very cynical amongst us would even think it was part of the scammers money trap!

    ....he/she didn't get out of the car...

    Absolutely no legs in that one, makes no difference what so ever.

    Smart Parking have sent the PCN because the driver either didn't purchase the appropriate parking time or they remained at the car park for longer than permitted

    Nope it's just a template NTK one letter catches all.
    • Coupon-mad
    • By Coupon-mad 11th Dec 17, 4:49 PM
    • 53,942 Posts
    • 67,624 Thanks
    Coupon-mad
    • #4
    • 11th Dec 17, 4:49 PM
    • #4
    • 11th Dec 17, 4:49 PM
    Smart Parking are a cinch for a keeper appellant (NOT DRIVER!) to beat with the templates in the NEWBIES thread, never mind the signage. You win.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • KeithP
    • By KeithP 11th Dec 17, 6:01 PM
    • 5,624 Posts
    • 4,318 Thanks
    KeithP
    • #5
    • 11th Dec 17, 6:01 PM
    • #5
    • 11th Dec 17, 6:01 PM
    I'm guessing the driver needs to appeal using the template in the Newbies thread...
    Originally posted by toddis
    No it's the keeper that needs to appeal.

    As Redx said, just sent the blue template appeal, as it is.
    .
    • toddis
    • By toddis 11th Dec 17, 6:47 PM
    • 33 Posts
    • 13 Thanks
    toddis
    • #6
    • 11th Dec 17, 6:47 PM
    • #6
    • 11th Dec 17, 6:47 PM
    Thanks for all your replies and help its much appreciated.

    I did mean keeper I got so used to using the word driver so not to give away who was driving.

    I'll sort out the appeal and will do as suggested.

    Thanks again
    • Parkparkpark
    • By Parkparkpark 12th Feb 18, 3:11 PM
    • 1 Posts
    • 0 Thanks
    Parkparkpark
    • #7
    • 12th Feb 18, 3:11 PM
    Blue text template newbie thread?
    • #7
    • 12th Feb 18, 3:11 PM
    Where can the blue text newbie thread be found?
    • KeithP
    • By KeithP 12th Feb 18, 3:15 PM
    • 5,624 Posts
    • 4,318 Thanks
    KeithP
    • #8
    • 12th Feb 18, 3:15 PM
    • #8
    • 12th Feb 18, 3:15 PM
    Where can the blue text newbie thread be found?
    Originally posted by Parkparkpark
    Here's a link:

    If you want further help then please start your own thread.
    .
    • The Deep
    • By The Deep 12th Feb 18, 3:22 PM
    • 8,126 Posts
    • 7,413 Thanks
    The Deep
    • #9
    • 12th Feb 18, 3:22 PM
    • #9
    • 12th Feb 18, 3:22 PM
    Smart Parking were named and shamed as scammers by an MP in the HOC last week, watch it here

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    To add to their misery, complain robustly to your MP, with a bit of luck they may be toast by Christmas.
    You never know how far you can go until you go too far.
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