Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • king312
    • By king312 7th Dec 17, 3:29 PM
    • 36Posts
    • 34Thanks
    king312
    Smart meter display comparison
    • #1
    • 7th Dec 17, 3:29 PM
    Smart meter display comparison 7th Dec 17 at 3:29 PM
    Which energy company offers the best smart meters?
    I can't seem to be able to find any comparisons on features available at the meter, on the display and in their apps.

    British Gas


    Eon


    Scottish Power


    NPower


    SSE


    EDF


    Ovo
Page 1
    • matelodave
    • By matelodave 7th Dec 17, 4:29 PM
    • 3,189 Posts
    • 1,908 Thanks
    matelodave
    • #2
    • 7th Dec 17, 4:29 PM
    • #2
    • 7th Dec 17, 4:29 PM
    In the end it depends on what you hope to gain from the display.

    We've got an SSE one, which shows cost as it's default screen, which IMO is useless, especially as we've now swapped suppliers and it now shows zero. I work in kwh, not £'s

    The other screens with data from the meter are still working OK so I can see what we are using and check the meter reading but it requires button pushing rather than just glancing at it. You can't change what's displayed on the default screen

    AFAIK you can't choose what you get, it's what the supplier gives you or what works with your meter.
    Your piccy of the SSE display is not the default home screen, it has to be selected by button pushing and only displays for a few minutes before it returns to the useless home screen

    At least mine hasn't died completely (yet) with the change of supplier. I can still check the meter reading & see the daily/instantaneous consumption without having to go outside - the default home screen showing the cost stopped working on the day of the swap.
    Last edited by matelodave; 07-12-2017 at 5:05 PM.
    Love makes the world go round - beer make it go round even faster
    • AndyCF
    • By AndyCF 7th Dec 17, 4:58 PM
    • 195 Posts
    • 508 Thanks
    AndyCF
    • #3
    • 7th Dec 17, 4:58 PM
    • #3
    • 7th Dec 17, 4:58 PM
    My old EON IHD looked like the one in your picture however the newer one I have now is monochrome display not colour, although they are roughly identical from what I can recall in their 'display abilities' , bear in mind there was about an 18 month gap between me having one type then the other.
    • Gary_Dexter
    • By Gary_Dexter 7th Dec 17, 5:13 PM
    • 189 Posts
    • 117 Thanks
    Gary_Dexter
    • #4
    • 7th Dec 17, 5:13 PM
    • #4
    • 7th Dec 17, 5:13 PM
    They're all much the same and show the same information.

    E.g. The NPOWER one us a portrait view of the British Gas one
    • teddysmum
    • By teddysmum 7th Dec 17, 6:33 PM
    • 8,635 Posts
    • 5,106 Thanks
    teddysmum
    • #5
    • 7th Dec 17, 6:33 PM
    • #5
    • 7th Dec 17, 6:33 PM
    They're all much the same and show the same information.

    E.g. The NPOWER one us a portrait view of the British Gas one
    Originally posted by Gary_Dexter
    NPower are changing the ones issued, in February.


    I was told (when I rang to confirmthat I didn't want one ) that we wouldn't be changing to smart ,until February when they will begin an experimental rollout of a new meter.


    However, next day I received an appointment for mid December,so called to confirm that the refusal tag was still in place. I mentioned that if installed in December I would be getting one of the old useless models and was told that was so.
    • House Martin
    • By House Martin 7th Dec 17, 6:47 PM
    • 746 Posts
    • 638 Thanks
    House Martin
    • #6
    • 7th Dec 17, 6:47 PM
    • #6
    • 7th Dec 17, 6:47 PM
    Which energy company offers the best smart meters?
    I can't seem to be able to find any comparisons on features available at the meter, on the display and in their apps.

    British Gas


    Eon


    Scottish Power


    NPower


    SSE


    EDF


    Ovo
    Originally posted by king312
    Non of these gizmos are "smart meters " that lies elsewhere in the property.
    They are the cheap freebie In House Display . When it breaks down they wont replace it free.
    and it will sure as hell go bang at some time .Most of them never even stay plugged in for more than a few months when they are binned or put to the back of a drawer.
    The worst smart meter by a country mile is the Liberty Secure appalling meters.
    Shame on Eon for cutting corners and saving a few bob by insulting their customers installing them.They only appeal to techo geeks
    • Anthorn
    • By Anthorn 7th Dec 17, 7:59 PM
    • 3,294 Posts
    • 847 Thanks
    Anthorn
    • #7
    • 7th Dec 17, 7:59 PM
    • #7
    • 7th Dec 17, 7:59 PM
    Yup the items illustrated are the in-home display which connects with the smart meter. At this time I can only compare British Gas with OVO because those are the ones I've used. The British Gas in-home display has much more comprehensive information lacking on the OVO display: Meter readings is one I used as well as the running daily total spent on the BG display.

    But overall I don't see the point of them. It might be useful for some people to know that when they boil water in their electric kettle or use the microwave energy consumption increases quite dramatically. But I'm not going to stop boiling water for a cuppa or using the microwave because of it. It comes across to me as a gimmick, a little toy that doesn't need much space. But the novelty wears off quickly.
    • Raxiel
    • By Raxiel 7th Dec 17, 8:10 PM
    • 490 Posts
    • 253 Thanks
    Raxiel
    • #8
    • 7th Dec 17, 8:10 PM
    • #8
    • 7th Dec 17, 8:10 PM
    The one you have listed as Scottish power is the model I got from E.ON

    A year (to the day) since we got the meters fitted, and 11 months since they lost smart functionality, I still keep mine plugged in, I find it quite usefull.

    The back-light does a reasonable job as a low power night-light, We leave it on 'current consumption' for electric, and I've got a feel for how much we use at given times. I can see at a glance if anything's been left switched on before leaving.
    • thorganby
    • By thorganby 8th Dec 17, 11:21 AM
    • 28 Posts
    • 24 Thanks
    thorganby
    • #9
    • 8th Dec 17, 11:21 AM
    • #9
    • 8th Dec 17, 11:21 AM
    It is good to find out before installation, exactly what features the various different suppliers smart meters provide.

    I have read that not all in house displays show the actual volume meter reading from the gas meter in cubic meters. This is important for those with disability issues who want to periodically record their actual meter readings from the in house display and not some useless kWh approximation which will not be used for billing.

    If the in house display does not show the actual meter readings then smart meters are useless as far as I am concerned. I am certainly not interested in a high, medium, low traffic light type display or silly CO2 figures.
    • Raxiel
    • By Raxiel 8th Dec 17, 12:01 PM
    • 490 Posts
    • 253 Thanks
    Raxiel
    It is good to find out before installation, exactly what features the various different suppliers smart meters provide.

    I have read that not all in house displays show the actual volume meter reading from the gas meter in cubic meters. This is important for those with disability issues who want to periodically record their actual meter readings from the in house display and not some useless kWh approximation which will not be used for billing.

    If the in house display does not show the actual meter readings then smart meters are useless as far as I am concerned. I am certainly not interested in a high, medium, low traffic light type display or silly CO2 figures.
    Originally posted by thorganby
    Mine is pretty useless in that regard, I must admit. Not only is the gas given in kWh, but the electric is the total kWh figure, while the meter has separate day and night readings. Even though I am on a single rate tariff, I still need the separate figures to pass to the supplier.
    • matelodave
    • By matelodave 8th Dec 17, 12:08 PM
    • 3,189 Posts
    • 1,908 Thanks
    matelodave
    Mine is pretty useless in that regard, I must admit. Not only is the gas given in kWh, but the electric is the total kWh figure, while the meter has separate day and night readings. Even though I am on a single rate tariff, I still need the separate figures to pass to the supplier.
    Originally posted by Raxiel
    You must have an E7 meter then if it's recording day & night consumption separately. Does it not ahve a single aggregate total.

    Do you have problems swapping suppliers?
    Love makes the world go round - beer make it go round even faster
    • Raxiel
    • By Raxiel 8th Dec 17, 1:56 PM
    • 490 Posts
    • 253 Thanks
    Raxiel
    You must have an E7 meter then if it's recording day & night consumption separately. Does it not ahve a single aggregate total.

    Do you have problems swapping suppliers?
    Originally posted by matelodave
    I do. I assumed (which was my first mistake) that since I was on a single rate tariff that E.ON would swap my old mechanical E7 meter for a single rate smart meter, but they didn't, they swapped like for like. (They would have fitted single rate if I'd thought to ask)

    My night usage isn't enough to justify an E7 tariff (although on my current E.ON tariff it would only work out about £2 a month more for the E7 version, so not the end of the world). And at least this way if the ratio changes I have the option of switching to E7.

    The meter itself gives both day/night readings as well as a total reading, the IHD only gives the total. If I switch, my closing readings would need to be 2 rate, so my opening readings would need to be too.

    If I wanted to switch to a company that refuses to offer single rate tariffs to people with dual rate meters I'd have a problem, but if Iresa can manage to do that, then there's no reason (beyond greed) that any other company can't, so I'm content they don't get my business.
    • Michaelw
    • By Michaelw 8th Dec 17, 10:09 PM
    • 76 Posts
    • 20 Thanks
    Michaelw
    Non of these gizmos are "smart meters " that lies elsewhere in the property.
    They are the cheap freebie In House Display . When it breaks down they wont replace it free.
    and it will sure as hell go bang at some time .Most of them never even stay plugged in for more than a few months when they are binned or put to the back of a drawer.
    The worst smart meter by a country mile is the Liberty Secure appalling meters.
    Shame on Eon for cutting corners and saving a few bob by insulting their customers installing them.They only appeal to techo geeks
    Originally posted by House Martin
    Its worth noting that while the in home display is part of the smart meter system at home the display does belong to the energy supplier.A number of British Gas displays' have appeared on Ebay for sale.They do not belong to the householder and they are channel locked by an installer pin and are of no use because of this also if a fault develops the terms and conditions state that British gas must be informed.

    The installer informed me that they simply cannot pop one in the post and requires a callout.They could be more robust but thats opinion.

    https://www.britishgas.co.uk/products-and-services/gas-and-electricity/our-energy-tariffs/standard/terms.html#content14

    Most people won't have experience of one or two displays but the British Gas display does stand out Its clear segment colour bar is ideal simple to operate and covers all aspects of the smart meter operation.the downside is fingerprints on the display and is really needed to enter a vend code in prepayment although I have never had to use this and gas real time is behind but that is probably common to all smart meters.

    There should be no need for monochrome displays' in todays' home and suggests a cost factor might be involved.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,699Posts Today

7,048Users online

Martin's Twitter