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  • FIRST POST
    • esuhl
    • By esuhl 6th Dec 17, 8:53 PM
    • 7,779Posts
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    esuhl
    PANIC! How does a sale negotiated via email work...?
    • #1
    • 6th Dec 17, 8:53 PM
    PANIC! How does a sale negotiated via email work...? 6th Dec 17 at 8:53 PM
    Hi all!

    I saw an item that was listed as "collection only". It had no bids, so contacted the seller via eBay and asked if they'd consider posting it.

    They agreed, gave a price, and I accepted (all via eBay messages).

    We both want to complete the sale on eBay so we're both protected.

    Where do we go from here?!

    Help!
Page 1
    • soolin
    • By soolin 6th Dec 17, 8:58 PM
    • 59,595 Posts
    • 42,290 Thanks
    soolin
    • #2
    • 6th Dec 17, 8:58 PM
    • #2
    • 6th Dec 17, 8:58 PM
    Hi all!

    I saw an item that was listed as "collection only". It had no bids, so contacted the seller via eBay and asked if they'd consider posting it.

    They agreed, gave a price, and I accepted (all via eBay messages).

    We both want to complete the sale on eBay so we're both protected.

    Where do we go from here?!

    Help!
    Originally posted by esuhl

    Is the price the same as the start price if so get seller to add the postage amount as postage and then when you bid they can end auction early and sell to highest bidder. If you have agreed a higher price and it isn't much higher, just add it all in as postage and do as above.

    Others ways might be to add a BIN to the auction but that only works if there aren't any current bids.

    Do not though suggest seller ends early and relists as a BIN as sellers have been restricted for doing this as the message and the ended auction trigger the 'off eBay sale' warning.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • esuhl
    • By esuhl 6th Dec 17, 9:36 PM
    • 7,779 Posts
    • 5,580 Thanks
    esuhl
    • #3
    • 6th Dec 17, 9:36 PM
    • #3
    • 6th Dec 17, 9:36 PM
    Panic averted!

    The item had no bids and was going for 99p. We negotiated an offer of £70.

    Somehow the seller managed to relist the 99p item with a £60 reserve and £10 postage, and closed the listing as soon as I bid!

    -----

    I'm a bit concerned/confused about the "off eBay sale" warnings, though. The seller asked for my address (possibly concerned that I was an overseas scammer) so I replied and got "told off" with a warning from eBay not to provide contact information. :-/

    The seller gave me his/her postcode so I could look up courier services and help them find a way to sort out delivery. Have they been warned/penalised for this?

    Would the seller have been penalised for relisting the item and closing it as soon as I place a bid...?

    I hope I haven't messed anything up for them... :-/
    • soolin
    • By soolin 6th Dec 17, 10:05 PM
    • 59,595 Posts
    • 42,290 Thanks
    soolin
    • #4
    • 6th Dec 17, 10:05 PM
    • #4
    • 6th Dec 17, 10:05 PM
    Panic averted!

    The item had no bids and was going for 99p. We negotiated an offer of £70.

    Somehow the seller managed to relist the 99p item with a £60 reserve and £10 postage, and closed the listing as soon as I bid!

    -----

    I'm a bit concerned/confused about the "off eBay sale" warnings, though. The seller asked for my address (possibly concerned that I was an overseas scammer) so I replied and got "told off" with a warning from eBay not to provide contact information. :-/

    The seller gave me his/her postcode so I could look up courier services and help them find a way to sort out delivery. Have they been warned/penalised for this?

    Would the seller have been penalised for relisting the item and closing it as soon as I place a bid...?

    I hope I haven't messed anything up for them... :-/
    Originally posted by esuhl
    It is possible the seller will get a short suspension, but they might be OK if it is a first offence. I just got a warning and no suspension when trying to talk to a buyer who wanted me to take off the immediate payment required as he wanted to buy and collect with cash .

    As you now have a warning if you do anything that eBay consider constitutes an off eBay offer again you may well find yourself restricted from buying for a short period.

    As for the reserve, that has unfortunately cost the seller quite a bit extra.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • esuhl
    • By esuhl 6th Dec 17, 10:19 PM
    • 7,779 Posts
    • 5,580 Thanks
    esuhl
    • #5
    • 6th Dec 17, 10:19 PM
    • #5
    • 6th Dec 17, 10:19 PM
    It is possible the seller will get a short suspension, but they might be OK if it is a first offence. I just got a warning and no suspension when trying to talk to a buyer who wanted me to take off the immediate payment required as he wanted to buy and collect with cash .

    As you now have a warning if you do anything that eBay consider constitutes an off eBay offer again you may well find yourself restricted from buying for a short period.

    As for the reserve, that has unfortunately cost the seller quite a bit extra.
    Originally posted by soolin
    Dammit! You try to do the right thing and...

    I hadn't thought about the cost of having a reserve price.

    I've only ever sold 2 or 3 things on eBay, so I'm not really au fait with the finer details.

    It sounds like eBay are pretty strict and uncaring... which, I suppose is understandable given their monopoly...

    Is it worth emailing eBay and asking them to revoke the warning (for both me and the seller)... seeing as the sale went through on eBay and they just earned a ****-ton of money from the "reserve price" fee...?

    If the seller gets suspended, is there any chance of persuading them to re-instate them...?
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