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  • FIRST POST
    • Alfaga
    • By Alfaga 6th Dec 17, 8:37 PM
    • 2Posts
    • 0Thanks
    Alfaga
    Oven cleaning company damage
    • #1
    • 6th Dec 17, 8:37 PM
    Oven cleaning company damage 6th Dec 17 at 8:37 PM
    In short, glass has shattered on oven a few hours after oven cleaning due to not fitting door properly after cleaning.
    They will not take responsibility.

    Next steps? Can I insist that they share details of their public liability insurance with me so that I can put in a claim against them?

    Thanks
Page 1
    • pinkshoes
    • By pinkshoes 6th Dec 17, 8:49 PM
    • 15,549 Posts
    • 21,271 Thanks
    pinkshoes
    • #2
    • 6th Dec 17, 8:49 PM
    • #2
    • 6th Dec 17, 8:49 PM
    What steps have you taken so far?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
    • Alfaga
    • By Alfaga 6th Dec 17, 8:55 PM
    • 2 Posts
    • 0 Thanks
    Alfaga
    • #3
    • 6th Dec 17, 8:55 PM
    • #3
    • 6th Dec 17, 8:55 PM
    Just happened today, have called and messaged them, sent photos and videos but they claim it is coincidence.
    • TadleyBaggie
    • By TadleyBaggie 6th Dec 17, 11:04 PM
    • 2,585 Posts
    • 1,911 Thanks
    TadleyBaggie
    • #4
    • 6th Dec 17, 11:04 PM
    • #4
    • 6th Dec 17, 11:04 PM
    In short, glass has shattered on oven a few hours after oven cleaning due to not fitting door properly after cleaning.
    Originally posted by Alfaga
    And you know that how?
    • eddddy
    • By eddddy 7th Dec 17, 12:09 AM
    • 5,837 Posts
    • 5,580 Thanks
    eddddy
    • #5
    • 7th Dec 17, 12:09 AM
    • #5
    • 7th Dec 17, 12:09 AM
    Next steps? Can I insist that they share details of their public liability insurance with me so that I can put in a claim against them?
    Originally posted by Alfaga
    Your claim is against the cleaning company.

    It's up to them whether they choose to ask their insurers to deal with the claim. You can't claim directly from the insurers.

    (Their policy excess might even be greater than the cost of the repair - in which case, they wouldn't claim on their policy.)
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