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  • FIRST POST
    • Mchambers
    • By Mchambers 6th Dec 17, 4:57 PM
    • 498Posts
    • 154Thanks
    Mchambers
    Problems starting MS Outlook after windows update
    • #1
    • 6th Dec 17, 4:57 PM
    Problems starting MS Outlook after windows update 6th Dec 17 at 4:57 PM
    Update took a long time to complete,

    After update, I cannot start outlook. I keep getting the message 'My Outlook does not open, i get the message "cannot start microsoft outlook, outlook requires outlook express 4.01 or greater. '

    Can anyone please help.
Page 1
    • AndyPix
    • By AndyPix 6th Dec 17, 5:12 PM
    • 3,009 Posts
    • 2,081 Thanks
    AndyPix
    • #2
    • 6th Dec 17, 5:12 PM
    • #2
    • 6th Dec 17, 5:12 PM
    Instructions:
    1. Click Start>Run>type regedit and hit Enter. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components{44BBAB40-CC51-11CF-AAFA-00AA00B6015C}.
    2. Highlight the registry key and then locate the REG_DWORD values IsInstalled under Microsoft Outlook Express 6 and MailNews. If either of the values are set to 0, change them to 1. To do this, right click on the REG_DWORD values and select Modify. In the Value Data form field, enter 1 and click OK. Close out regedit and start Outlook.
    3. But wait! I have the registry key {44BBAB40-CC51-11CF-AAFA-00AA00B6015C} but it's in a folder called AutorunsDisabled listed at the bottom of Installed Components. Good; this step applies to you then. Download and install the program Autoruns listed in the resources section (or if you ran Autoruns, run it again).
    4. Locate the file Autoruns.zip. Right-click the file and then click "Extract All..." and save the file in the default location. Click the "Extract" button. The Autoruns folder opens. Double-click Autoruns.exe. Click "Run." Now, locate the registry key mentioned in Step 1. Place a check next to each entry of Outlook. Close out of Autoruns and double-click on your Outlook icon to start Outlook.


    Download for the Autoruns program :-
    https://www.bleepingcomputer.com/download/autoruns/




    Or - system restore
    Last edited by AndyPix; 06-12-2017 at 5:15 PM.
    Running with scissors since 1978
    • Mchambers
    • By Mchambers 6th Dec 17, 5:49 PM
    • 498 Posts
    • 154 Thanks
    Mchambers
    • #3
    • 6th Dec 17, 5:49 PM
    • #3
    • 6th Dec 17, 5:49 PM
    Thanks.

    I have the key 44BBAB40-CC51-11CF-AAFA-00AA00B6015F.

    Any ideas.
    • Mchambers
    • By Mchambers 7th Dec 17, 9:06 AM
    • 498 Posts
    • 154 Thanks
    Mchambers
    • #4
    • 7th Dec 17, 9:06 AM
    • #4
    • 7th Dec 17, 9:06 AM
    Still not working so bumped for any more suggestions to fix.
    • AndyPix
    • By AndyPix 7th Dec 17, 9:45 AM
    • 3,009 Posts
    • 2,081 Thanks
    AndyPix
    • #5
    • 7th Dec 17, 9:45 AM
    • #5
    • 7th Dec 17, 9:45 AM
    What version of office are you using ?
    Running with scissors since 1978
    • Mchambers
    • By Mchambers 7th Dec 17, 10:20 AM
    • 498 Posts
    • 154 Thanks
    Mchambers
    • #6
    • 7th Dec 17, 10:20 AM
    • #6
    • 7th Dec 17, 10:20 AM
    What version of office are you using ?
    Originally posted by AndyPix
    I think that it is Office 2002.
    • AndyPix
    • By AndyPix 7th Dec 17, 10:32 AM
    • 3,009 Posts
    • 2,081 Thanks
    AndyPix
    • #7
    • 7th Dec 17, 10:32 AM
    • #7
    • 7th Dec 17, 10:32 AM
    Jeez


    Ok, uninstall that


    You have a key and a download link for office 2007 pro in your inbox
    Running with scissors since 1978
    • Mchambers
    • By Mchambers 7th Dec 17, 11:58 AM
    • 498 Posts
    • 154 Thanks
    Mchambers
    • #8
    • 7th Dec 17, 11:58 AM
    • #8
    • 7th Dec 17, 11:58 AM
    Jeez


    Ok, uninstall that


    You have a key and a download link for office 2007 pro in your inbox
    Originally posted by AndyPix
    Many thanks for your help. Much appreciated.
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