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  • FIRST POST
    • saxonman
    • By saxonman 6th Dec 17, 1:42 PM
    • 287Posts
    • 87Thanks
    saxonman
    solar company gone bust.
    • #1
    • 6th Dec 17, 1:42 PM
    solar company gone bust. 6th Dec 17 at 1:42 PM
    The company that fitted my solar panels are no longer trading, I had them fitted 2 years ago by a company called class energy in Leeds.
    today I got a email from a company called Eco partners saying
    we are sorry to inform you that your solar fitter is no longer trading and as a authorised dealer in Enphase we would like to check the system to make sure it was correctly fitted and it is registered to our address not the company who fitted it.
    And we would like to give you a free health check on your panels.

    Now do I contact them ? I do own the panels and the system is registered to me ( I think, you do start do question yourself )
    And as soon as they say we offer a free health check, you know they'll say something was fitted wrong.
    SAXONMAN
Page 1
    • Exiled Tyke
    • By Exiled Tyke 6th Dec 17, 2:01 PM
    • 254 Posts
    • 818 Thanks
    Exiled Tyke
    • #2
    • 6th Dec 17, 2:01 PM
    • #2
    • 6th Dec 17, 2:01 PM
    Sounds to me like that are just touting for business. I'd stay well away. After all what are they going to check? That your panels need cleaning?

    If you ever have an issue I'd start researching who the good companies are in the area. I believe there is still a reputable firm in the Burley Rd area of Leeds?
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    • saxonman
    • By saxonman 6th Dec 17, 11:10 PM
    • 287 Posts
    • 87 Thanks
    saxonman
    • #3
    • 6th Dec 17, 11:10 PM
    • #3
    • 6th Dec 17, 11:10 PM
    After reading the Emil again, I realised they did not even have my name. So Iíll give them a miss.
    Where do I stand if I have any problems in regards guarantees ? With the company going bust.
    SAXONMAN
    • Exiled Tyke
    • By Exiled Tyke 7th Dec 17, 7:22 AM
    • 254 Posts
    • 818 Thanks
    Exiled Tyke
    • #4
    • 7th Dec 17, 7:22 AM
    • #4
    • 7th Dec 17, 7:22 AM
    After reading the Emil again, I realised they did not even have my name. So Iíll give them a miss.
    Where do I stand if I have any problems in regards guarantees ? With the company going bust.
    Originally posted by saxonman
    Guarantees from the installer are now dead and worthless. Guarantees from the manufactures of equipment should still be ok. You need to contact them directly if you have a problem. If anything needs replacing you will probably pay for the labour though.
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    • Exiled Tyke
    • By Exiled Tyke 7th Dec 17, 7:23 AM
    • 254 Posts
    • 818 Thanks
    Exiled Tyke
    • #5
    • 7th Dec 17, 7:23 AM
    • #5
    • 7th Dec 17, 7:23 AM
    After reading the Emil again, I realised they did not even have my name. So Iíll give them a miss.
    Where do I stand if I have any problems in regards guarantees ? With the company going bust.
    Originally posted by saxonman
    A further thought: Has your installer really gone bust or are they really trying it on?
    Install 28th Nov 15, 3.3kW, (11x300LG), SolarEdge, SW. W Yorks.
    • Merlin139
    • By Merlin139 7th Dec 17, 8:23 AM
    • 4,358 Posts
    • 18,309 Thanks
    Merlin139
    • #6
    • 7th Dec 17, 8:23 AM
    • #6
    • 7th Dec 17, 8:23 AM
    A further thought: Has your installer really gone bust or are they really trying it on?
    Originally posted by Exiled Tyke
    According to Companies house the company went into voluntary Liquidation in Oct 2016 owing £97,578
    • Martyn1981
    • By Martyn1981 7th Dec 17, 8:36 AM
    • 6,134 Posts
    • 10,250 Thanks
    Martyn1981
    • #7
    • 7th Dec 17, 8:36 AM
    • #7
    • 7th Dec 17, 8:36 AM
    After reading the Emil again, I realised they did not even have my name. So Iíll give them a miss.
    Where do I stand if I have any problems in regards guarantees ? With the company going bust.
    Originally posted by saxonman
    Hiya, you could check to see if their guarantee was backed by an insurance policy. Some are in case of business failure.
    Mart. Cardiff. 5.58 kWp PV systems (3.58 ESE & 2.0 WNW)

    For general PV advice please see the PV FAQ thread on the Green & Ethical Board.
    • pile-o-stone
    • By pile-o-stone 8th Dec 17, 2:15 PM
    • 5 Posts
    • 5 Thanks
    pile-o-stone
    • #8
    • 8th Dec 17, 2:15 PM
    • #8
    • 8th Dec 17, 2:15 PM
    I've used Leeds Solar for both my solar installs and will use them again on my third if it's allowed. They're extremely knowledgeable and not pushy in any way, their workmanship is first class and their workforce really helpful and friendly. I can't recommend them highly enough for anyone looking for an installer in the Leeds (and beyond - I'm actually in North Lancashire).

    I have no connection to the company, just a very satisfied customer.
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