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  • FIRST POST
    • the storm fisherman
    • By the storm fisherman 6th Dec 17, 1:35 PM
    • 68Posts
    • 185Thanks
    the storm fisherman
    lloyds bank refunded credit card interest
    • #1
    • 6th Dec 17, 1:35 PM
    lloyds bank refunded credit card interest 6th Dec 17 at 1:35 PM
    Hi all
    I have just received a cheque from lloyds bank for interest charged on a credit card account after i went into a DMP with Step Change in 2013. Hopefully if anyone else had this situation either speak to the bank or there may be a cheque already in the post. It seems that lloyds are facing up to their responsibilities.
    debt free as of 1/10/2014 and loving it
    All done using YNAB and Bank tree.
Page 1
    • gal1961
    • By gal1961 6th Dec 17, 3:01 PM
    • 28 Posts
    • 7 Thanks
    gal1961
    • #2
    • 6th Dec 17, 3:01 PM
    • #2
    • 6th Dec 17, 3:01 PM
    hi,did you contact lloyds or did you just receive a cheque .i am in a a similar situation to you
    thanks
    • the storm fisherman
    • By the storm fisherman 6th Dec 17, 4:40 PM
    • 68 Posts
    • 185 Thanks
    the storm fisherman
    • #3
    • 6th Dec 17, 4:40 PM
    • #3
    • 6th Dec 17, 4:40 PM
    Hi there
    No i just received it through the post but i think that they have had a policy change so perhaps a complaint with all the relevant details to customer services may produce the desired result as i did complain at the time but it fell on deaf ears. I really had to put my foot down with them at the time as they were being difficult as there has been a few post on the forum about how difficult lloyds was to deal with back then . see my thread from back then
    http://forums.moneysavingexpert.com/showthread.php?t=4516595&highlight=
    Last edited by the storm fisherman; 06-12-2017 at 4:47 PM. Reason: added link to a previous thread
    debt free as of 1/10/2014 and loving it
    All done using YNAB and Bank tree.
    • gal1961
    • By gal1961 6th Dec 17, 8:39 PM
    • 28 Posts
    • 7 Thanks
    gal1961
    • #4
    • 6th Dec 17, 8:39 PM
    number
    • #4
    • 6th Dec 17, 8:39 PM
    hi just to give you some information,started dmp with stepchange in 2009.lloyds cc kept on charging interest for months .

    Have you a contact number ?for lloyds as you there are so many numbers
    they seemed to change all the time
    thanks
    • the storm fisherman
    • By the storm fisherman 7th Dec 17, 10:44 AM
    • 68 Posts
    • 185 Thanks
    the storm fisherman
    • #5
    • 7th Dec 17, 10:44 AM
    • #5
    • 7th Dec 17, 10:44 AM
    Hi There
    The Tel No and contact address is
    LLOYDS BANK
    Customer service solution center
    PO box 1117
    cardiff, CF11 1UQ
    TEL No 0800027 1311
    debt free as of 1/10/2014 and loving it
    All done using YNAB and Bank tree.
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