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  • FIRST POST
    • GeeBee38
    • By GeeBee38 4th Dec 17, 11:23 PM
    • 3,006Posts
    • 138,084Thanks
    GeeBee38
    Windows 7 update blank screen
    • #1
    • 4th Dec 17, 11:23 PM
    Windows 7 update blank screen 4th Dec 17 at 11:23 PM
    Hi, just checking for updates as i usually do, and it's a blank screen, i have run updates before and they are all up to date

    I have checked services and windows update is running, so i can't work out what's wrong?

    I have windows 7 32 bit

    Any help please? Thank you

Page 1
    • forgotmyname
    • By forgotmyname 5th Dec 17, 3:16 AM
    • 26,238 Posts
    • 10,477 Thanks
    forgotmyname
    • #2
    • 5th Dec 17, 3:16 AM
    • #2
    • 5th Dec 17, 3:16 AM
    There are several services related to windows updates.

    Firewall possibly blocking it.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • Susie Richards
    • By Susie Richards 5th Dec 17, 5:34 AM
    • 524 Posts
    • 785 Thanks
    Susie Richards
    • #3
    • 5th Dec 17, 5:34 AM
    • #3
    • 5th Dec 17, 5:34 AM
    Mine was exactly the same today.


    Open Control Panel.

    Under the heading System and Security:

    Click the Link Find and Fix Problems.


    That worked for me!
    Everyone is entitled to their own opinion, even if it is wrong.
    • AndyCF
    • By AndyCF 5th Dec 17, 8:16 AM
    • 195 Posts
    • 508 Thanks
    AndyCF
    • #4
    • 5th Dec 17, 8:16 AM
    • #4
    • 5th Dec 17, 8:16 AM
    Mine was exactly the same today.


    Open Control Panel.

    Under the heading System and Security:

    Click the Link Find and Fix Problems.


    That worked for me!
    Originally posted by Susie Richards
    Just to add to this, if anyone can't find it it is under the "Troubleshooting" section , then under "System and Security" and finally "Find and Fix Problems"
    • GeeBee38
    • By GeeBee38 5th Dec 17, 8:44 AM
    • 3,006 Posts
    • 138,084 Thanks
    GeeBee38
    • #5
    • 5th Dec 17, 8:44 AM
    • #5
    • 5th Dec 17, 8:44 AM
    Hi, Thanks everyone, i will try all the above and report back
    • GeeBee38
    • By GeeBee38 5th Dec 17, 9:04 AM
    • 3,006 Posts
    • 138,084 Thanks
    GeeBee38
    • #6
    • 5th Dec 17, 9:04 AM
    • #6
    • 5th Dec 17, 9:04 AM
    Thank you very much all, that worked a treat

    Merry Xmas
    • Susie Richards
    • By Susie Richards 5th Dec 17, 12:39 PM
    • 524 Posts
    • 785 Thanks
    Susie Richards
    • #7
    • 5th Dec 17, 12:39 PM
    • #7
    • 5th Dec 17, 12:39 PM
    Thank you very much all, that worked a treat

    Merry Xmas
    Originally posted by GeeBee38

    Glad it worked for you too.
    Everyone is entitled to their own opinion, even if it is wrong.
    • AndyCF
    • By AndyCF 5th Dec 17, 1:14 PM
    • 195 Posts
    • 508 Thanks
    AndyCF
    • #8
    • 5th Dec 17, 1:14 PM
    • #8
    • 5th Dec 17, 1:14 PM
    Meant to put in my post above (but forgot sorry!) after running the Troubleshooter if it seems no better or sometimes its worthwhile anyway:

    Restart Windows, then re-try the Windows Update.
    • GeeBee38
    • By GeeBee38 5th Dec 17, 1:19 PM
    • 3,006 Posts
    • 138,084 Thanks
    GeeBee38
    • #9
    • 5th Dec 17, 1:19 PM
    • #9
    • 5th Dec 17, 1:19 PM
    Thank you, did that too
    • molerat
    • By molerat 5th Dec 17, 7:03 PM
    • 17,486 Posts
    • 11,720 Thanks
    molerat
    Just went to update my daughter's and showing the same. Just trying the fix now

    edit : fixed it
    Last edited by molerat; 05-12-2017 at 7:15 PM.
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    • Robisere
    • By Robisere 5th Dec 17, 8:23 PM
    • 1,938 Posts
    • 2,695 Thanks
    Robisere
    It's a Microsoft problem:
    http://www.zdnet.com/article/windows-update-is-broken-for-some-windows-7-users/

    More information (German publication)
    http://borncity.com/win/2017/12/05/windows7-fix-broken-update-error-0x80248015-12-4-17/

    When I accessed Control Panel --> Windows Update, I was faced with a revolving blue circle and a frozen PC. After 30 minutes of no success, I restarted the PC and left Update alone. I have Windows Updates set to Let Me Choose when to update.

    I am not going back to Updates until Microsoft releases a Fix.
    Last edited by Robisere; 05-12-2017 at 8:25 PM.
    There may be more than one way to skin a cat.
    But the result is always inedible.

    • Oblivion
    • By Oblivion 7th Dec 17, 10:55 AM
    • 19,203 Posts
    • 58,338 Thanks
    Oblivion
    Hi, just checking for updates as i usually do, and it's a blank screen, i have run updates before and they are all up to date

    I have checked services and windows update is running, so i can't work out what's wrong?

    I have windows 7 32 bit

    Any help please? Thank you

    Originally posted by GeeBee38

    Just go to Control Panel > Date & Time > and set the date to 1st December. WU should now work. Download any updates and then reset the date to current.
    ... Dave
    Happily retired and enjoying my 11th year of leisure

    I am cleverly disguised as a responsible adult.

    Bring me sunshine in your smile
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