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  • FIRST POST
    • jmdnnlln
    • By jmdnnlln 3rd Dec 17, 8:34 PM
    • 59Posts
    • 20Thanks
    jmdnnlln
    isupply... don't let then supply YOU!!
    • #1
    • 3rd Dec 17, 8:34 PM
    isupply... don't let then supply YOU!! 3rd Dec 17 at 8:34 PM
    We switched to isupply earlier this year on a 3yr deal..All was just great until Nov.

    They repeatedly requested a meter reading to which I gave. Then on the 21st Nov I noticed a meter reader going about his rounds including my property.

    On the 22nd Nov the reading was supplied to isupply WHO REJECTED the reading??.

    It's total rubbish of course because it wasn't much different to the one I gave on the 7th Nov.

    Now they want a photo of the meter to prove that their own meter reading was correct?..

    Ok moving on, I looked on Trustpilot and TBH I was shocked at their reviews.. Mostly it's about METER READINGS...
    and I can just feel that I'm next in line for their atrocious customer service.

    I have, out of frustration emailed them that if I have to start continually emailing, phoning, writing to them to get this sorted I will charge by the hour for each and every correspondence.

    Cant see it working though but why should the customer have to dance to their tune when they are in the wrong..
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