Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • britishboy
    • By britishboy 3rd Dec 17, 5:50 PM
    • 2,369Posts
    • 263Thanks
    britishboy
    HP laptop not charging
    • #1
    • 3rd Dec 17, 5:50 PM
    HP laptop not charging 3rd Dec 17 at 5:50 PM
    Been away for 4 weeks and now my laptop wont charge, plugged in it will power up and can use it all day, but the battery icon says 0% available, plugged in, not charging'

    Ive disconnected it, unplugged the battery and checked the connections but no joy. Any ideas please? Its about 3 years old
Page 1
    • were
    • By were 3rd Dec 17, 10:55 PM
    • 570 Posts
    • 337 Thanks
    were
    • #2
    • 3rd Dec 17, 10:55 PM
    • #2
    • 3rd Dec 17, 10:55 PM
    hopefully it is your battery.

    Switch the laptop off remove the battery and make sure contacts on the battery an computer are clean.

    Have a friend/colleague with a similar model laptop?
    • flashg67
    • By flashg67 3rd Dec 17, 11:04 PM
    • 2,300 Posts
    • 1,505 Thanks
    flashg67
    • #3
    • 3rd Dec 17, 11:04 PM
    • #3
    • 3rd Dec 17, 11:04 PM
    Open device manager, under 'batteries' right click on, and uninstall the 'Microsoft ACPI compliant control method battery'
    Right click on 'battery' again and scan for hardware changes. This should reset the battery monitor if it's a software fault (it occasionally happens with my HP)
    Don't uninstall the microsoft AC adapter though

    Could also be a dead battery, but you normally get a warning about this
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

5,028Posts Today

4,382Users online

Martin's Twitter
  • Have a lovely weekend folks. Don't do anything (fiscally) that I wouldn't do!

  • RT @thismorning: With his last deals of the year, @MartinSLewis wishes us all a 'very merry Christmas, a happy Hanukkah and a wonderful and?

  • RT @stoneygran: @MartinSLewis I furtively used a pub toilet last night before getting on the bus and felt really guilty!

  • Follow Martin