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    • thejungles
    • By thejungles 3rd Dec 17, 3:03 PM
    • 12Posts
    • 3Thanks
    thejungles
    Bank charges every single month (santander)
    • #1
    • 3rd Dec 17, 3:03 PM
    Bank charges every single month (santander) 3rd Dec 17 at 3:03 PM
    Hello all im new here and this is my first post.

    I will start by saying that i know im responsible for my own money and going into the minus is entirely my own doing but im stuck in a vicious circle of charges that mean that i have no choice but to go into the minus.

    one month i had £34 in my account and i spent £2.80 on my card and in the following bank statement it said that when i spent the £2.80 i had -£11 which simply isnt true as i checked my account online when i was in the que ready to pay.......... low and behond i was charged -£10 ontop of the £2.80

    I recieved a letter from my bank stating that since november last year i have had over £700 in bank charges (that ive just worked out to actually be over £900) ive been stuck in this circle for over 5 years and 6 years ago i got into contact with my bank and they paid me £600 back from £2000 in charges but that was 6 years ago.

    today i called my bank and asked about getting some of my charges back and he said he could see my charges and offer me a "good will gesture" of £64 (last months bank charge) i said thank you but i dont want to accept that and when he asked why i explained that last time when i went to citizens advice they stated that as the bank have given me £600 of the estimated £2000 then i cant claim anymore and i said that by accepting the £64 i dont want to put myself in the same situation again, to which he accepted that and we ended the call mutually.

    where do i stand here and can anyone give me any advice, i have a £700 mortgage to pay (with another bank) and bills/food and i only get paid £1200 a month add a £95 bank charge ontop of that and im looking at having £23.70 a month to live off.
Page 1
    • sourcrates
    • By sourcrates 3rd Dec 17, 4:11 PM
    • 12,670 Posts
    • 12,001 Thanks
    sourcrates
    • #2
    • 3rd Dec 17, 4:11 PM
    • #2
    • 3rd Dec 17, 4:11 PM
    Hi,

    I note you have already posted this in another forum, and been given good advice, we await your SOA.

    However one thing confuses me, your post is entitled "bank charges", yet in one post on your other thread, you say you borrowed the money to repay your overdraught from your mother, can you explain exactly what kind of charges you are complaining about ?
    I'm a Board Guide on the Debt-Free Wannabe, Credit File And Ratings, and
    Bankruptcy And Living With It, boards. "I volunteer to help get your forum questions answered and keep the forum running smoothly".
    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.

    For free debt advice, contact either : Stepchange, National Debtline, or, CAB.
    For Legal advice see : http://legalbeagles.info/
    • -taff
    • By -taff 3rd Dec 17, 6:24 PM
    • 7,161 Posts
    • 5,159 Thanks
    -taff
    • #3
    • 3rd Dec 17, 6:24 PM
    • #3
    • 3rd Dec 17, 6:24 PM
    The bank will onlyusually refund any money fo you can show you arein CURRENT financial hardship. This means you're in a cycle of paying your bills and sprialling deeper into your overdraft because of charges.
    This will only work if they can see that you have no expensive luxury outgoings like Sky of expensive mobile phone contracts. They ay refund six mnths of charges, they may reduce interest or waive charges for a period.

    However, I'm not seeing where your money is going If your joint income is more than 1400 and your bills and mortgage are 1400, theoretically, you come away clear. If your actual bills are more than 700, then you need to dientify areas to cut down. Post the true SOA
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