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  • FIRST POST
    • dacritts
    • By dacritts 3rd Dec 17, 11:12 AM
    • 1Posts
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    dacritts
    Section 75 on eBay purchases
    • #1
    • 3rd Dec 17, 11:12 AM
    Section 75 on eBay purchases 3rd Dec 17 at 11:12 AM
    Hi,

    I bought a new phone on Ebay for £170. Even though I paid by credit card the transaction was processed by PayPal. The entry on my credit card statement shows both PayPal and the merchant's name.

    Is this transaction covered by section 75 protection?

    Thanks for your replies.
Page 1
    • zx81
    • By zx81 3rd Dec 17, 11:24 AM
    • 14,401 Posts
    • 15,197 Thanks
    zx81
    • #2
    • 3rd Dec 17, 11:24 AM
    • #2
    • 3rd Dec 17, 11:24 AM
    Hopefully.
    • eco_warrior
    • By eco_warrior 3rd Dec 17, 11:24 AM
    • 61 Posts
    • 20 Thanks
    eco_warrior
    • #3
    • 3rd Dec 17, 11:24 AM
    • #3
    • 3rd Dec 17, 11:24 AM
    If it’s a merchant then yes, single seller then I’d suggest no.

    Paypal*(merchants name) is what you want to see and sounds like you do.
    • grant89uk
    • By grant89uk 3rd Dec 17, 12:21 PM
    • 7 Posts
    • 5 Thanks
    grant89uk
    • #4
    • 3rd Dec 17, 12:21 PM
    • #4
    • 3rd Dec 17, 12:21 PM
    I could be wrong but I remember reading previously that for the claim to be successful there needs to be a direct relationship.

    Using paypal muddies that somewhat as there is now something in between you and the seller.
    • Chino
    • By Chino 3rd Dec 17, 12:41 PM
    • 406 Posts
    • 195 Thanks
    Chino
    • #5
    • 3rd Dec 17, 12:41 PM
    • #5
    • 3rd Dec 17, 12:41 PM
    Read this guide (particularly the section "Goods/services bought through intermediaries – travel agent, group-buying sites, PayPal etc"):
    https://www.moneysavingexpert.com/shopping/section75-protect-your-purchases#exceptions
    • bris
    • By bris 3rd Dec 17, 10:42 PM
    • 7,107 Posts
    • 6,124 Thanks
    bris
    • #6
    • 3rd Dec 17, 10:42 PM
    • #6
    • 3rd Dec 17, 10:42 PM
    If you paid the usual way on Ebay using Paypal then no it's not covered, paying by Paypal and having the CC as the source of funding is just the same as having your bank account as the source.


    To have a chance of S75 protection you would have needed to be paying direct to the seller on their site as a direct link to the merchant.
    • Heng Leng
    • By Heng Leng 4th Dec 17, 3:39 PM
    • 4,279 Posts
    • 1,319 Thanks
    Heng Leng
    • #7
    • 4th Dec 17, 3:39 PM
    • #7
    • 4th Dec 17, 3:39 PM
    If PayPal were just the payment processor then yes.
    Did you enter your card details manually?
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