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    • john johnson
    • By john johnson 2nd Dec 17, 6:35 AM
    • 1Posts
    • 0Thanks
    john johnson
    virgin media special offers
    • #1
    • 2nd Dec 17, 6:35 AM
    virgin media special offers 2nd Dec 17 at 6:35 AM
    could i suggest that all virgin broadband customers who have promotional deals or offers that they check their next bill.i have a contract running to march 2018 and had an email 2 months ago stating that their was a price rise but because i had a 12 month deal the price would NOT go up.checked my bill yesterday which showed a £3.99 pm increase.i phoned up ,got through to an overseas call centre and went round in circles for 20 min.plan b,pressed option 1 on phone ,then 4 for moving and are you thinking of leaving.spoke to someone in uk,he understood my point,would refund 4x£3.99 on my next bill to make things right for the term of aware there are discounts.try loyalty bonus £5 pm,also sky sports discount of £14.75 pm
    even got my broadband speed boosted to up to 100mb,which i think what the price rise is for.
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    • AndyPK
    • By AndyPK 2nd Dec 17, 10:21 AM
    • 2,639 Posts
    • 721 Thanks
    • #2
    • 2nd Dec 17, 10:21 AM
    • #2
    • 2nd Dec 17, 10:21 AM
    they put their prices up every Autumn.

    you should of have had a letter.
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