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  • FIRST POST
    • WaxiesDargle
    • By WaxiesDargle 1st Dec 17, 2:59 PM
    • 1,056Posts
    • 200Thanks
    WaxiesDargle
    Windows 10 update
    • #1
    • 1st Dec 17, 2:59 PM
    Windows 10 update 1st Dec 17 at 2:59 PM
    I am doing a scheduled Windows 10 update on my laptop and it has gone to a dark screen with a spinning white dotted circle and has been like that for well over an hour... can anyone please advise me on what to do? Thanks
Page 1
    • RumRat
    • By RumRat 1st Dec 17, 3:36 PM
    • 2,579 Posts
    • 1,439 Thanks
    RumRat
    • #2
    • 1st Dec 17, 3:36 PM
    • #2
    • 1st Dec 17, 3:36 PM
    Too soon to worry, may take a bit longer...
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • WaxiesDargle
    • By WaxiesDargle 1st Dec 17, 4:44 PM
    • 1,056 Posts
    • 200 Thanks
    WaxiesDargle
    • #3
    • 1st Dec 17, 4:44 PM
    • #3
    • 1st Dec 17, 4:44 PM
    Over 3 hours now, still too soon? Thing is I need the laptop soon, is there a way to get it back without the update?
    • Debbie Savard
    • By Debbie Savard 1st Dec 17, 4:47 PM
    • 98 Posts
    • 58 Thanks
    Debbie Savard
    • #4
    • 1st Dec 17, 4:47 PM
    • #4
    • 1st Dec 17, 4:47 PM
    >I am doing a scheduled Windows 10 update <

    You mean the consolidated update that came out yesterday?

    If so, after 3 hours I'd just switch off the laptop and reboot, disable 3rd party AV and retry the update
    • WaxiesDargle
    • By WaxiesDargle 1st Dec 17, 4:59 PM
    • 1,056 Posts
    • 200 Thanks
    WaxiesDargle
    • #5
    • 1st Dec 17, 4:59 PM
    • #5
    • 1st Dec 17, 4:59 PM
    Yes Debbie, that’s the update

    Just rebooted and now have the same spinning dotted circle but this time it says ‘Restoring your previous version of Windows’ hopefully that will get me back on... not sure how long that takes

    Edit. back now to previous version...thanks Debbie

    Cheers
    Last edited by WaxiesDargle; 01-12-2017 at 5:34 PM.
    • donnac2558
    • By donnac2558 1st Dec 17, 5:57 PM
    • 2,373 Posts
    • 1,970 Thanks
    donnac2558
    • #6
    • 1st Dec 17, 5:57 PM
    • #6
    • 1st Dec 17, 5:57 PM
    I did mine this morning(well let it do it), took about 40 minutes I think, I went out and left it to it. Came back 45 minutes later and it was completed.
    • poppellerant
    • By poppellerant 1st Dec 17, 6:27 PM
    • 1,006 Posts
    • 520 Thanks
    poppellerant
    • #7
    • 1st Dec 17, 6:27 PM
    • #7
    • 1st Dec 17, 6:27 PM
    When you have some spare time, run Disk Cleanup. Type is "disk clean-up" into the Start menu - as you start typing, it should show. Right click it and then choose Run as administrator. Give it a little time to analyse the system, then tick everything and hit Ok - it may take a while to complete, so be warned.

    After the cleanup has completed, restart the computer and check for updates again. Hopefully this time they will install with success.
    • molerat
    • By molerat 1st Dec 17, 7:49 PM
    • 17,464 Posts
    • 11,684 Thanks
    molerat
    • #8
    • 1st Dec 17, 7:49 PM
    • #8
    • 1st Dec 17, 7:49 PM
    I am beginning to hate this thing that is W10 updates, black screen with mouse pointer for 20 mins then bursts back to life.
    www.helpforheroes.org.uk/donations.html
    • Neil Jones
    • By Neil Jones 1st Dec 17, 9:11 PM
    • 1,011 Posts
    • 559 Thanks
    Neil Jones
    • #9
    • 1st Dec 17, 9:11 PM
    • #9
    • 1st Dec 17, 9:11 PM
    Must admit I rarely have any problems with these both in terms of time taken or issues with installation, though i can appreciate some people can have problems on their specific hardware. The new update from yesterday installed for me happily in 90 seconds reboot to reboot.
    • Debbie Savard
    • By Debbie Savard 2nd Dec 17, 8:33 AM
    • 98 Posts
    • 58 Thanks
    Debbie Savard
    >I am beginning to hate....<

    Easy to set Windows 10 to update during the night or schedule a set time when you won't be using the PC
    • RumRat
    • By RumRat 2nd Dec 17, 9:00 AM
    • 2,579 Posts
    • 1,439 Thanks
    RumRat
    I am beginning to hate this thing that is W10 updates, black screen with mouse pointer for 20 mins then bursts back to life.
    Originally posted by molerat
    Always easy to blame the update, but, no one thinks it's anything to do with their particular set up.
    This is why there are so many different experiences with updates. Some fast and problem free and others that take time or have problems.
    You shouldn't have updates just happen anyway, set them to work when it's convenient for you.
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
    • Tarambor
    • By Tarambor 2nd Dec 17, 5:12 PM
    • 1,731 Posts
    • 1,193 Thanks
    Tarambor
    I am beginning to hate this thing that is W10 updates, black screen with mouse pointer for 20 mins then bursts back to life.
    Originally posted by molerat
    That's a subtle message that you need to defrag your hard drive or better still, get a SSD.
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