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  • FIRST POST
    • Simba-ali34
    • By Simba-ali34 30th Nov 17, 7:30 PM
    • 150Posts
    • 7Thanks
    Simba-ali34
    Boiler question
    • #1
    • 30th Nov 17, 7:30 PM
    Boiler question 30th Nov 17 at 7:30 PM
    Hello,

    So my boiler is 6 months old, when i switch the heating on the boiler fires up(potterton promax combi 33) and it whistles for about 30 seconds, then every time I run the hot tap or it boots up for the central heating there is a slight bang sound and whistling for 10 seconds. The bang is very little but I read boilers shouldnt bang at all. Is this correct? Ive always thought slight banging was normal?
Page 1
    • Alex1983
    • By Alex1983 30th Nov 17, 7:47 PM
    • 674 Posts
    • 380 Thanks
    Alex1983
    • #2
    • 30th Nov 17, 7:47 PM
    • #2
    • 30th Nov 17, 7:47 PM
    Ring the manufacturer and get them out on warranty, sounds like the low gas rate is out.
    • Simba-ali34
    • By Simba-ali34 30th Nov 17, 8:21 PM
    • 150 Posts
    • 7 Thanks
    Simba-ali34
    • #3
    • 30th Nov 17, 8:21 PM
    • #3
    • 30th Nov 17, 8:21 PM
    Sorry, low gas rate? Is this a big problem?
    • Alex1983
    • By Alex1983 30th Nov 17, 8:44 PM
    • 674 Posts
    • 380 Thanks
    Alex1983
    • #4
    • 30th Nov 17, 8:44 PM
    • #4
    • 30th Nov 17, 8:44 PM
    It’s the amount of gas it’s using, the gas valve would need adjusting. Nothing big but will need the manufacturer coming out to do it under warranty.
    • Simba-ali34
    • By Simba-ali34 30th Nov 17, 8:59 PM
    • 150 Posts
    • 7 Thanks
    Simba-ali34
    • #5
    • 30th Nov 17, 8:59 PM
    • #5
    • 30th Nov 17, 8:59 PM
    Oh OK, if it is gas rate is this a safety issue by the sounds of it? Thank you for taking the time to reply. Appreciated
    • Alex1983
    • By Alex1983 30th Nov 17, 9:16 PM
    • 674 Posts
    • 380 Thanks
    Alex1983
    • #6
    • 30th Nov 17, 9:16 PM
    • #6
    • 30th Nov 17, 9:16 PM
    If it is that then it could cause the boiler to lockout, just ring the manufacturer tomorrow and they will send some one to check it.
    • Johnhowell
    • By Johnhowell 1st Dec 17, 7:07 PM
    • 604 Posts
    • 269 Thanks
    Johnhowell
    • #7
    • 1st Dec 17, 7:07 PM
    • #7
    • 1st Dec 17, 7:07 PM
    Maybe first get the installer back to carry out the correct adjustments at commissioning before calling the manufacturer.
    I had a manufacturer's engineer come out only to say "not installed correctly" and walked away - he will only correct any manufacturing fault.


    Good luck
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