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  • FIRST POST
    • Kb0301
    • By Kb0301 30th Nov 17, 10:08 AM
    • 8Posts
    • 0Thanks
    Kb0301
    Cadent invoiced us for 6 Years of gas
    • #1
    • 30th Nov 17, 10:08 AM
    Cadent invoiced us for 6 Years of gas 30th Nov 17 at 10:08 AM
    Hi
    Just wondered if anybody can please assist on this urgent matter . We moved into our house in 1999 as second owners . The house was built in 1996. We tried to register with a gas supplier Bristish gas and not received any bills . We had no gas meter visible but on the property deeds it stated British Gas as our supplier . They denied this and after spending many hours contacting property developers , energy suppliers , gas transporters and distributors to resolve this in 2000 no one could solve the problem and it was clear a MPRN was never tagged to our property.
    After starting building work in March this year a meter was found buried about 1 metre in the ground covered in bristish gas stickers . After telephoning National grid they denied a gas supply at our property . After many phone calls and stress we now have a gas supply in place with a registered MPRN number as from May 2017 . The question is we have now been invoiced from Cadent ( formally national grid ) with an invoice for £3200 back dated for 6 years . They have quoted the Gas Act 1986 which states a gas transporter to the premises is entitled to recover the value of gas used prior to a consumer arranging a gas supply contract, in this case with British Gas. However our argument is we sourced a supplier as soon as the meter had a registered MPRN tagged to it . There is no written process how to source a MPRN on energy documentation on how to obtain a number and register a meter . We believe whoever fitted the meter/ pipework shoukd have tagged this with a MPRN. It is not our job to do this . We have tried to resolve this but no one seemed to want our money . We have saved the money over the years so this isnít in question. Of course we have the money to pay for gas and donít expect it to be free . We never agreed to sign up to a property with no registered meter. The system has failed us. We have lived in a danger zone for years and it has caused a lot of stress to the point it exhausted us so just continued to put money aside . We believe Cadent have failed us and do not accept their invoice . We tried to resolve this years ago . We would rather give the money to charity . Any help appreciated . Thanks
Page 2
    • LewisHamilton
    • By LewisHamilton 2nd Dec 17, 9:19 AM
    • 66 Posts
    • 38 Thanks
    LewisHamilton
    It appears your gas supply was shipperless from the date you moved into the property and probably from the date the meter was installed. As the gas supply was shipperless, there was no registered gas supply for your property on the national database and there was no gas supplier.

    You were not at fault for this issue and the root cause of the issue is due to British Gas not taking steps to register an MPR for your property when the meter was originally installed. This meant British Gas did not register as the supplier for your property, which is why your gas supply was shipperless and your property did not exist on the national database.

    However, it is likely that you did not fulfil your own obligations. If you had of fulfilled your own obligations, your supply would have been registered on the national database much earlier. It is very unlikely that you have been proactively trying to resolve this issue. You state you made attempts in 2000 and then it was finally resolved in May 2017. What did you do between 2000 and 2017? It is likely you took very few steps to resolve the issue. This is reasonable to conclude because it is not too difficult for a customer with a shipperless supply to get the supply registered if all reasonable steps are taken and this is why the energy ombudsman has probably concluded that the distributor can seek payment going back six years in line with the Statue of Limitations.

    However, the estimated gas usage billed for the last six years has to be reasonable. Therefore, you are within your rights to question the estimated usage going back six years and how this has been calculated. Your best paying the bill (under dispute) and then looking at the usage again in a year when there is more data on your actual gas usage that you can go back with. Once this new evidence comes to light, review the estimated usage Cadent has billed you again. Difficult to question the estimated usage at this point with the limited data on your actual usage.

    If I was you, I would be happy. It is likely you have had a significant financial benefit as a result of this issue.
    • House Martin
    • By House Martin 2nd Dec 17, 10:05 AM
    • 736 Posts
    • 631 Thanks
    House Martin
    BG will simply fit a prepayment meter and load it with the maximum £16 a week repayment. It will be probably then be billed at up to 20% higher than you could obtain from a cheaper suppliers one year fixed deal so even if you have got away with six years unbilled gas you do not want to be paying top price for the next 4 years paying off the debt
    I don`t accept that you tried hard enough to locate the meter, altho if its that deeply buried someone has tried hard to make it hard to be found. Possibly the original owner had a helping hand in this as a metre down from level does not make sense in the original location of a semi concealed outside box .I shudder to think about an uncontrolled gas escape into the property with no means of switching the gas off if the control valve was in the meter box as they normally are.
    Over the 20 years meter reading for BG I have had three semi concealed buried meter boxes and they were all easy to find and dig out in a few minutes once I d spotted where the gas pipe was exiting the property. As the occupier you can easily see where the incoming gas pipe enters which then tells you where the meter would be opposite this point outside.
    If your property was missed as a new build by the bloke in the hard hat who`s job it was to register the meters and you knew you were receiving unregistered gas then that is illegal. You should accept that it is up to you to find the meter and register the supply yourself. It appears the original owner owes 3 years gas debt too and if he can be traced then he still owes this money.
    Receiving unregistered gas is an offence .We call it a PUG (passing unregistered gas ). Suppliers never take anyone to court nowadays to recover money owed, they just go down the prepay meter route if you do not make a repayment arrangement which is satisfactory.
    I have seen a prepay meter with £9000 debt on it so a mere £3200 is nt out of the ordinary and £2000 is common
    Last edited by House Martin; 02-12-2017 at 11:19 AM.
    • C_Mababejive
    • By C_Mababejive 3rd Dec 17, 10:16 AM
    • 10,313 Posts
    • 9,355 Thanks
    C_Mababejive
    If that meter has a serial number on it (it will) , did you make enquiries as to what address if any,that serial no meter was registered to ? This should be on the xoserve database.

    Have you considered the possibility that that supply was never legit in the first place? Maybe some just paid some gang to lay it and it was never recorded (unlikely but it happens).

    Either way, gas has been abstracted and used from the gas transportation system operated by NG who own a 40% share in Cadent.

    If that cost cannot be reclaimed via a legitimate shipper (as it seems not) , then NG has a right in law to recover it.
    Feudal Britain needs land reform. 70% of the land is "owned" by 1 % of the population and at least 50% is unregistered (inherited by landed gentry). Thats why your slave box costs so much..
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