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  • FIRST POST
    • JulianneHoney
    • By JulianneHoney 30th Nov 17, 9:52 AM
    • 2Posts
    • 1Thanks
    JulianneHoney
    Bulb Energy - bogus reviews on TrustPilot?
    • #1
    • 30th Nov 17, 9:52 AM
    Bulb Energy - bogus reviews on TrustPilot? 30th Nov 17 at 9:52 AM
    I recently had a look around at all the energy companies as we're due to switch this month, and I remember looking at Bulb Energy and rejecting them based on their terrible Trust Pilot reviews. I've gone back to look again at what's available today and suddenly there are a number of glowing reviews, all in the last week or so, and all touting their 'money saving' code that could save them and us £50. I smell a giant rat, what are the chances that these reviews are for real?
Page 1
    • st999
    • By st999 30th Nov 17, 10:38 AM
    • 1,160 Posts
    • 643 Thanks
    st999
    • #2
    • 30th Nov 17, 10:38 AM
    • #2
    • 30th Nov 17, 10:38 AM
    I'm with Bulb and I think they are wonderful also if someone switches to them using my code we both get £50.


    And you wonder why they are getting good reviews?
    • Sarahdol75
    • By Sarahdol75 30th Nov 17, 12:13 PM
    • 6,278 Posts
    • 86,751 Thanks
    Sarahdol75
    • #3
    • 30th Nov 17, 12:13 PM
    • #3
    • 30th Nov 17, 12:13 PM
    I have recently switched to bulb aswell, and used a code to get £50 and also referred friends with the code.
    Walk 2000 miles in a year challenge 2017 -

    229.37 January 222.5 February 218.80 March
    290.10 April 248.49 May 130.73 June 220.51 July
    162.39 August 311.97 September
    227 October Total so far 2261 miles



    Pretty Muddy 16 September, completed
    • loo
    • By loo 30th Nov 17, 12:29 PM
    • 12 Posts
    • 2 Thanks
    loo
    • #4
    • 30th Nov 17, 12:29 PM
    Bulb Customer Service
    • #4
    • 30th Nov 17, 12:29 PM
    Read Which instead of Trust Pilot then?

    https://www.which.co.uk/news/2017/11/how-long-does-your-energy-company-keep-you-on-hold/

    Which? Mag rate Bulb as the faster energy company phone answerer in the UK

    Louise
    • Hengus
    • By Hengus 30th Nov 17, 12:52 PM
    • 4,662 Posts
    • 2,830 Thanks
    Hengus
    • #5
    • 30th Nov 17, 12:52 PM
    • #5
    • 30th Nov 17, 12:52 PM
    Read Which instead of Trust Pilot then?

    https://www.which.co.uk/news/2017/11/how-long-does-your-energy-company-keep-you-on-hold/

    Which? Mag rate Bulb as the faster energy company phone answerer in the UK

    Louise
    Originally posted by loo
    I am not sure that I would regard answering the telephone quickly as being indicative of a good supplier. I would happily wait 5 minutes on the phone provided that, when I spoke to someone, he/she dealt with my enquiry in a quick and effective manner.
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