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  • FIRST POST
    • Tilona
    • By Tilona 29th Nov 17, 11:56 PM
    • 8Posts
    • 2Thanks
    Tilona
    Sky - leave or stay
    • #1
    • 29th Nov 17, 11:56 PM
    Sky - leave or stay 29th Nov 17 at 11:56 PM
    Here is my dilemma. I just don't know what a "good deal" is anymore. I have been with Sky for 11 years. They caught me in the "10 month deal/12 month contract" trap this year (silly of me I know...i just didn't realise that this is what I had done) which means that my bills will go up to £50.60 in January and February until my contract ends. I have rung them several times to haggle (yes I used the guide) and they will give me a new deal for £37.60 which is £10 more than I pay now. Should I be grateful and go with it? I am only getting the basic TV package (no HD, box sets etc etc), standard broadband (no fibre), landline and pay as you go calls. They want me to commit for 18 months. I rely on catch up, record and the variety of channels so have looked around but have not found any other provider that I could honestly trust to switch to as other service providers are renown for having a bad reception in my area so I would worry especially if the TV is relying on broadband services. Oh and I only get 19 freeview channels so that one is not an option either. I have been OK with Sky and their broadband in the past so I suppose I know it works. So I am basically trying to put my mind at rest that this is indeed a good deal and if it is not what I can do to change it. One other thought was to request to cancel the contract for end of Feb and hope that they will call me before the 1st of January (when the big bill starts) to arrange a better deal to tempt me to stay...or have I just been spoilt with my last deal and I am now not appreciating what they are offering me? I am completely out of my depth with this one for varies reasons so any advice would be greatly appreciated especially as 18 month is a long time to commit to if you are not sure that you are indeed getting a good deal...which I hope I am to be honest! Thank you for your help!
Page 1
    • Feral Moon
    • By Feral Moon 30th Nov 17, 12:28 AM
    • 2,740 Posts
    • 4,006 Thanks
    Feral Moon
    • #2
    • 30th Nov 17, 12:28 AM
    • #2
    • 30th Nov 17, 12:28 AM
    Go to BT or Virgin.
    • Tilona
    • By Tilona 30th Nov 17, 1:11 PM
    • 8 Posts
    • 2 Thanks
    Tilona
    • #3
    • 30th Nov 17, 1:11 PM
    • #3
    • 30th Nov 17, 1:11 PM
    I have duplicated this post by mistake. Please see the main post on the "Phone & TV" section. Apologies for my error.
    • Cornucopia
    • By Cornucopia 30th Nov 17, 9:35 PM
    • 9,500 Posts
    • 9,099 Thanks
    Cornucopia
    • #4
    • 30th Nov 17, 9:35 PM
    • #4
    • 30th Nov 17, 9:35 PM
    Duplicate thread closed
    I'm a Board Guide on the Phones & TV, Techie Stuff, In My Home,
    The Money Savers Arms and Food Shopping boards. I'm a volunteer to help the boards run smoothly, and I can move and merge threads there. Any views (especially those on the UK TV Licence) are mine and not the official line of moneysavingexpert.com.

    Board guides are not moderators. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com
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