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    • taz0707
    • By taz0707 29th Nov 17, 10:35 AM
    • 1Posts
    • 0Thanks
    Lowell Solicitors
    • #1
    • 29th Nov 17, 10:35 AM
    Lowell Solicitors 29th Nov 17 at 10:35 AM
    My husband had an account with Vodafone which was supposed to have a cap on a second contract. Everything was fine until he cancelled the renewal as he no longer needed the second contract. Vodafone let the bill on the second contract run up to over £150. He disputed this with Vodafone and they said they would look into it. He paid the bill except the disputed amount and wanted to keep his original contract. Vodafone cut off his original contract stating that the bill hadn't been paid (which it had) so breach of contract with Vodafone. He heard nothing else until he got a letter from the bailiffs stating that they were coming to remove goods as a CCJ had been issued against him. He had no knowledge of Lowell Portfolio chasing this supposed debt or that they had passed it to their solicitor which is part of the same company or that they had taken it to court.
    My mum paid the bailiff bill to keep me safe as I am at home alone every day. He wrote to Lowell Solicitors and explained the situation but they still want payment in full. We don't believe we owe this money as Vodafone breached their contract in the first place and the debt is for the rest of a contract that had been terminated by Vodafone even though that account was up to date and it was the second contract that had the outstanding balance. They are not chasing the money for the balance owed but for the contract that Vodafone disconnected.
    Can we send them a CCA letter? Also does anyone have any advice what to do next.
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