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  • FIRST POST
    • don9999
    • By don9999 28th Nov 17, 9:29 PM
    • 492Posts
    • 134Thanks
    don9999
    Told I need a new car engine!
    • #1
    • 28th Nov 17, 9:29 PM
    Told I need a new car engine! 28th Nov 17 at 9:29 PM
    My car (Ford Focus) wouldn't start after work yesterday.
    Had recovery tow it to a local Ford garage.

    They contacted me today saying that it needs a new engine!

    It's around 4 years old with around 50k miles on the clock.
    Excellent condition, serviced annually, and no trouble until yesterday.

    I bought the car from another Ford garage a couple of years ago on about 36k miles.

    Don't know what my options are.....
    Am going to ask for a full diagnostics report - they have said they can't say exactly what's wrong with the engine, until it's stripped down - is that reasonable - would presumably cost me just to find out what's wrong.

    Am assuming a car shouldn't need a new engine within just 4 years and under 55k miles. Surely an issue with the engine itself.
    Though not having bought the car from new, I'm guessing I don't have the same rights.

    Will probably need a second opinion. Which will mean paying for a truck to take it from one garage to another.

    Any thoughts/advice?
    Last edited by don9999; 28-11-2017 at 10:19 PM. Reason: I originally quoted Ford Escort, but is of course a Ford Focus. First few replies refer to the incorrect 'Escort'
    There are 10 types of people in the world. Those who understand binary, and those who don't!
Page 1
    • debtdebt
    • By debtdebt 28th Nov 17, 9:37 PM
    • 329 Posts
    • 210 Thanks
    debtdebt
    • #2
    • 28th Nov 17, 9:37 PM
    • #2
    • 28th Nov 17, 9:37 PM
    A four year old Ford Escort? Really?
    • Lomast
    • By Lomast 28th Nov 17, 9:44 PM
    • 358 Posts
    • 263 Thanks
    Lomast
    • #3
    • 28th Nov 17, 9:44 PM
    • #3
    • 28th Nov 17, 9:44 PM
    A four year old Ford Escort? Really?
    Originally posted by debtdebt
    Quite either the op has the wrong dates or wrong car

    • hollie.weimeraner
    • By hollie.weimeraner 28th Nov 17, 9:48 PM
    • 1,424 Posts
    • 828 Thanks
    hollie.weimeraner
    • #4
    • 28th Nov 17, 9:48 PM
    • #4
    • 28th Nov 17, 9:48 PM
    My car (Ford Escort) wouldn't start after work yesterday.
    Had recovery tow it to a local Ford garage.

    They contacted me today saying that it needs a new engine!

    It's around 4 years old with around 50k miles on the clock.
    Excellent condition, serviced annually, and no trouble until yesterday.

    I bought the car from another Ford garage a couple of years ago on about 36k miles.

    Any thoughts/advice?
    Originally posted by don9999
    If this is a Focus or Fiesta with a 3 cylinder ecoboost engine have a look on here for advice and follow the pinned post

    https://www.facebook.com/groups/FordEcoboostNightmare/
    • don9999
    • By don9999 28th Nov 17, 10:08 PM
    • 492 Posts
    • 134 Thanks
    don9999
    • #5
    • 28th Nov 17, 10:08 PM
    • #5
    • 28th Nov 17, 10:08 PM
    Oops. That's the second time I've called it an Escort today!

    Of course, I meant a Focus.....doh......

    No idea why I keep thinking of an Escort.
    There are 10 types of people in the world. Those who understand binary, and those who don't!
    • don9999
    • By don9999 28th Nov 17, 10:37 PM
    • 492 Posts
    • 134 Thanks
    don9999
    • #6
    • 28th Nov 17, 10:37 PM
    • #6
    • 28th Nov 17, 10:37 PM
    Thanks hollie.weim.

    Yes! It IS a 1.0 litre Ecoboost engine.
    But on a 13 plate - a quick glance on the FB page suggests other cases have been 14, 64 and even 15 plates.

    I'll need to read up more on this......

    Seems that some people have been given new engines, or new cars, or at least significant contributions.
    However, as a 'second-owner' I am concerned that my rights will be much less.....
    There are 10 types of people in the world. Those who understand binary, and those who don't!
    • AdrianC
    • By AdrianC 29th Nov 17, 9:31 AM
    • 15,769 Posts
    • 14,061 Thanks
    AdrianC
    • #7
    • 29th Nov 17, 9:31 AM
    • #7
    • 29th Nov 17, 9:31 AM
    However, as a 'second-owner' I am concerned that my rights will be much less.....
    Originally posted by don9999
    Your legal comeback is against the supplier you purchased from - a particular Ford dealer, which is not the one you are currently dealing with.

    Since it's over six months ago, the onus is on you to prove the fault was there at the time of purchase.
    • Tarambor
    • By Tarambor 29th Nov 17, 11:54 AM
    • 1,769 Posts
    • 1,210 Thanks
    Tarambor
    • #8
    • 29th Nov 17, 11:54 AM
    • #8
    • 29th Nov 17, 11:54 AM
    Am going to ask for a full diagnostics report - they have said they can't say exactly what's wrong with the engine, until it's stripped down - is that reasonable - would presumably cost me just to find out what's wrong.
    Originally posted by don9999
    Yes it is reasonable, yes it will cost you but if you have the work done with the garage doing the inspection or covered by the manufacturter they often knock some or all of it off the bill.
    • don9999
    • By don9999 29th Nov 17, 6:43 PM
    • 492 Posts
    • 134 Thanks
    don9999
    • #9
    • 29th Nov 17, 6:43 PM
    • #9
    • 29th Nov 17, 6:43 PM
    Hey AdrianC,

    The legal comeback will be interesting......
    As I say, will first need to see what Ford come back with.

    But you are right. I just checked. and I actually purchased it in late 2014, so about 3.5 years ago.
    It was about 1.5 years old when I bought it.

    The car is currently in another (local) Ford garage.

    Presumably I have to go back to the original selling garage to see what they have to say. Though ultimately, surely it is Ford that will need to compensate.
    There are 10 types of people in the world. Those who understand binary, and those who don't!
    • macman
    • By macman 29th Nov 17, 6:59 PM
    • 41,425 Posts
    • 17,050 Thanks
    macman
    Since you've owned it for 18 months and put 14K miles on the clock, the dealer will not accept any liability whatsoever. Your only hope is Ford divvying up if it's a known fault. And that means you will need evidence that's it's been serviced as per the required schedule from new.
    No free lunch, and no free laptop
    • AdrianC
    • By AdrianC 29th Nov 17, 7:05 PM
    • 15,769 Posts
    • 14,061 Thanks
    AdrianC
    Though ultimately, surely it is Ford that will need to compensate.
    Originally posted by don9999
    You have no contractual relationship with Ford.

    Your car is out of warranty, and any chance of a goodwill gesture by them will need to be through a dealer, and will be massively contingent on a scrupulous dealer service history.
    • Tiexen
    • By Tiexen 29th Nov 17, 7:16 PM
    • 489 Posts
    • 240 Thanks
    Tiexen
    My car (Ford Focus) wouldn't start after work yesterday.
    Had recovery tow it to a local Ford garage.

    They contacted me today saying that it needs a new engine!

    It's around 4 years old with around 50k miles on the clock.
    Excellent condition, serviced annually, and no trouble until yesterday.

    I bought the car from another Ford garage a couple of years ago on about 36k miles.

    Don't know what my options are.....
    Am going to ask for a full diagnostics report - they have said they can't say exactly what's wrong with the engine, until it's stripped down - is that reasonable - would presumably cost me just to find out what's wrong.

    Am assuming a car shouldn't need a new engine within just 4 years and under 55k miles. Surely an issue with the engine itself.
    Though not having bought the car from new, I'm guessing I don't have the same rights.

    Will probably need a second opinion. Which will mean paying for a truck to take it from one garage to another.

    Any thoughts/advice?
    Originally posted by don9999

    check here:

    http://www.etis.ford.com/vehicleRegSelector.do;jsessionid=0xoHj0u4Ieqj8FDo_ xjVykLaiA825xab6U4rp8-C.eccvas1900d

    there was a problem with a coolant hose see if it was recalled
    • TickersPlaysPop
    • By TickersPlaysPop 12th Dec 17, 1:13 PM
    • 655 Posts
    • 336 Thanks
    TickersPlaysPop
    This link has all the info for getting a free engine replacement by Ford...

    https://m.facebook.com/groups/1738834536386432?refid=52&ref=m_notif&notif_t=grou p_comment&__tn__=HH-R

    Follow the pinned post at the top of the group page.
    Ask those who post here a question .... who are you?! Consider vested interests before believing comments made by people here. Many are 'buy to let' landlords.
    Peace.
    • TickersPlaysPop
    • By TickersPlaysPop 12th Dec 17, 1:15 PM
    • 655 Posts
    • 336 Thanks
    TickersPlaysPop
    My car (Ford Focus) wouldn't start after work yesterday.
    Had recovery tow it to a local Ford garage.

    They contacted me today saying that it needs a new engine!

    It's around 4 years old with around 50k miles on the clock.
    Excellent condition, serviced annually, and no trouble until yesterday.

    I bought the car from another Ford garage a couple of years ago on about 36k miles.

    Don't know what my options are.....
    Am going to ask for a full diagnostics report - they have said they can't say exactly what's wrong with the engine, until it's stripped down - is that reasonable - would presumably cost me just to find out what's wrong.

    Am assuming a car shouldn't need a new engine within just 4 years and under 55k miles. Surely an issue with the engine itself.
    Though not having bought the car from new, I'm guessing I don't have the same rights.

    Will probably need a second opinion. Which will mean paying for a truck to take it from one garage to another.

    Any thoughts/advice?
    Originally posted by don9999
    Follow the pinned post on this Facebook group page...

    https://m.facebook.com/groups/1738834536386432?refid=52&ref=m_notif&notif_t=grou p_comment&__tn__=HH-R
    Ask those who post here a question .... who are you?! Consider vested interests before believing comments made by people here. Many are 'buy to let' landlords.
    Peace.
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