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  • FIRST POST
    • Johnlarner
    • By Johnlarner 26th Nov 17, 1:17 PM
    • 5Posts
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    Johnlarner
    Asda Credit Card 1st Statment HELP
    • #1
    • 26th Nov 17, 1:17 PM
    Asda Credit Card 1st Statment HELP 26th Nov 17 at 1:17 PM
    Hi I joined Asda credit card, After activation used my card for 1st purchase on (23 NOV) Then received my 1st Statement 3 days later on (25 Nov) My first point is that minimum payment due on (13 Dec) which is only 20 days from my purchase date, But my main confusion is that tMy Online account manage says Balance and then Minimum Payment due £ ZERO?? So statement says I'm due to make a payment but account manager says no minimum payment due yet?? Confused
Page 1
    • bigadaj
    • By bigadaj 26th Nov 17, 1:27 PM
    • 10,803 Posts
    • 7,100 Thanks
    bigadaj
    • #2
    • 26th Nov 17, 1:27 PM
    • #2
    • 26th Nov 17, 1:27 PM
    Is the purchase shown on the statement, rather than just on the account, if it's not been processed before the statement date then it will become due for payment on the next statement which might explain the fact that no minimum payment is shown.

    If you're concerned then probably best to ring them to confirm.
    • Johnlarner
    • By Johnlarner 26th Nov 17, 1:38 PM
    • 5 Posts
    • 0 Thanks
    Johnlarner
    • #3
    • 26th Nov 17, 1:38 PM
    • #3
    • 26th Nov 17, 1:38 PM
    Just checked the statement and is only shows a summary, New Transactions £xx New Balance £xx Payment due date 13 December Minimum Payment £xx But as I said online manager is Balance £ xx Minimum payment £ ZERO, Thank you for your reply, Yes I will have to call to double check everything
    • Johnlarner
    • By Johnlarner 26th Nov 17, 1:56 PM
    • 5 Posts
    • 0 Thanks
    Johnlarner
    • #4
    • 26th Nov 17, 1:56 PM
    • #4
    • 26th Nov 17, 1:56 PM
    Just to clarify the purchases do show on the statement and do show online account, but statement says payment due and online zero payment due
    • A4445
    • By A4445 26th Nov 17, 2:45 PM
    • 620 Posts
    • 287 Thanks
    A4445
    • #5
    • 26th Nov 17, 2:45 PM
    • #5
    • 26th Nov 17, 2:45 PM
    I think it's an error my ASDA online is showing Zero payment but the statements states £5. You need to make your payment or they will charge you!
    • Johnlarner
    • By Johnlarner 26th Nov 17, 2:51 PM
    • 5 Posts
    • 0 Thanks
    Johnlarner
    • #6
    • 26th Nov 17, 2:51 PM
    • #6
    • 26th Nov 17, 2:51 PM
    Yes will make the payment as the statement says
    • Akahotpot
    • By Akahotpot 29th Nov 17, 11:34 AM
    • 74 Posts
    • 34 Thanks
    Akahotpot
    • #7
    • 29th Nov 17, 11:34 AM
    • #7
    • 29th Nov 17, 11:34 AM
    I think the ASDA online dashboard is very poorly laid out compared to other CC online dashboards

    I get a email summary which is much clearer to read whats owed

    Also even with direct faster payments it takes a long time to record your payment online
    • Potbellypig
    • By Potbellypig 29th Nov 17, 2:21 PM
    • 162 Posts
    • 75 Thanks
    Potbellypig
    • #8
    • 29th Nov 17, 2:21 PM
    • #8
    • 29th Nov 17, 2:21 PM
    I don't have the Asda credit card but Asda is so slow at taking the money from mo account when I pay for my shopping (online). They are taking it over 2 weeks later sometimes.
    • Johnlarner
    • By Johnlarner 3rd Dec 17, 2:21 PM
    • 5 Posts
    • 0 Thanks
    Johnlarner
    • #9
    • 3rd Dec 17, 2:21 PM
    • #9
    • 3rd Dec 17, 2:21 PM
    Yes I agree the online dashboard and account manager is terrible compared to other credit cards Once payment is made (debit card) how long does it take to show online in the account manager ?
    • A4445
    • By A4445 3rd Dec 17, 7:18 PM
    • 620 Posts
    • 287 Thanks
    A4445
    About 2-3 working days.
    • techno79
    • By techno79 4th Dec 17, 9:55 AM
    • 267 Posts
    • 34 Thanks
    techno79
    Does the Asda online account for the credit card have an option to download statement data in a format that Microsoft Money can read (e.g. OFX, OFC, QIF). Thank you :-D
    • Akahotpot
    • By Akahotpot 4th Dec 17, 12:50 PM
    • 74 Posts
    • 34 Thanks
    Akahotpot
    My direct bank transfers from FD can take 10 days to display online
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