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  • FIRST POST
    • am59
    • By am59 24th Nov 17, 1:54 PM
    • 7Posts
    • 2Thanks
    am59
    moving from Now to VM
    • #1
    • 24th Nov 17, 1:54 PM
    moving from Now to VM 24th Nov 17 at 1:54 PM
    My neighbourhood was recently cabled and Virgin were offering some good deals, so I am giving up my £30pm Now bundle for a £35 VM bundle with better broadband and TV, but with no landline, apparently virgin have none available.

    As I never use the landline, just the mobile, and the only callers are cold ones, I wasn't too bothered. But the more I thought about it, the more I wanted to keep my landline number.

    After a bit of research I signed up for a VOIP service with Sipgate which offers a free geographical number. It also has the option to port your old number, brilliant I thought. But... whilst most BT and their re-sellers etc numbers can be ported easily, Sky is on a list that can't be done. So, they asked me to ask Now:

    "to confirm which service provider is currently hosting your number 01383 #####2. Please ask them to provide you with the cupid code for their CSP for your number"

    As the line was originally a BT line, this should be easily done, but when I called Now, chap said " we don't do that" and hung up. My 2 subsequent emails requesting this information have gone unanswered after the initial response.

    I'm probably running out of time as the landline will be disconnected in about 10 days. I just find it disappointing that it is so difficult to port a landline and the lack of any response from Now very poor.

    Rant over.
    Angus
    Last edited by am59; 24-11-2017 at 1:56 PM.
Page 1
    • cranford
    • By cranford 4th Dec 17, 9:13 AM
    • 88 Posts
    • 43 Thanks
    cranford
    • #2
    • 4th Dec 17, 9:13 AM
    • #2
    • 4th Dec 17, 9:13 AM
    I dont see the problem if you only have cold calls. If you are worried about not having a backup telephone to your mobile then just buy a £15 pay and go sim free mobile and get the cheapest sim. And use it once every 6 months to keep it active.
    Last edited by cranford; 04-12-2017 at 9:23 AM.
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