MSE News: Court ruling opens door to flight delay claims for missed connections

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edited 19 October 2017 at 10:37AM in Flight delay compensation
Hundreds of thousands of travellers who have missed connecting flights with non-EU airlines could now be able to claim compensation after a key ruling by the Court of Appeal...
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'Court ruling opens door to flight delay claims for missed connections'
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Comments

  • Yazjee
    Yazjee Posts: 9 Forumite
    Great article Callum, thanks for the good news. We have been trying for about 2 years with Emirates on the missed connecting flight issue. Our delay was from Newcastle but arrival to Dubai and outside of EU affected. Do you know timescales for the appeal? My hubby is concerned that after Brexit is finalised then the non-EU carriers will have a means to not apply the EU rules. We recently resubmitted our original claim to them and received the following reply:

    [FONT=&quot]Dear Customer[/FONT]

    [FONT=&quot]Emirates takes all customer complaints involving flight delays very seriously.[/FONT]

    [FONT=&quot]We note the Court of Appeal’s ruling in relation to the application of EC261 on our flights from the UK involving a stopover in Dubai, we are currently awaiting to hear from the Supreme Court who we have asked to look into this matter further. Once this has been finalised, depending upon that outcome, you can resend your claim for further review.[/FONT]

    [FONT=&quot]Yours sincerely,[/FONT]

    [FONT=&quot]Emirates[/FONT]
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