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  • FIRST POST
    • catflap11
    • By catflap11 10th Oct 17, 9:53 AM
    • 60Posts
    • 27Thanks
    catflap11
    Barclays Graduate Loan PPI and Egg Card
    • #1
    • 10th Oct 17, 9:53 AM
    Barclays Graduate Loan PPI and Egg Card 10th Oct 17 at 9:53 AM
    Hi All

    This is probably really obvious but I can't seem to find anything to point me in the right direction. I recently made a complaint about PPI on an old Barclays graduate loan which I have been told has been upheld.

    The only issue is a number of years ago I had an egg card (now owned by Barclays) which I defaulted on and subsequently made a partial settlement, am I right in thinking that any award from the loan PPI will be used to offset the balance of the egg card even though a partial settlement was accepted (approximately 4 years ago) ?

    Thanks in advance
Page 1
    • zx81
    • By zx81 10th Oct 17, 10:05 AM
    • 14,380 Posts
    • 15,169 Thanks
    zx81
    • #2
    • 10th Oct 17, 10:05 AM
    • #2
    • 10th Oct 17, 10:05 AM
    They could choose to offset it, if they want.

    You'll be told if they do.
    • catflap11
    • By catflap11 10th Oct 17, 10:16 AM
    • 60 Posts
    • 27 Thanks
    catflap11
    • #3
    • 10th Oct 17, 10:16 AM
    • #3
    • 10th Oct 17, 10:16 AM
    Thank you, I appreciate I won't know for definite until they tell me, but I was just trying to see if anyone had any past experience of this situation so I don't get my hopes up !
    • Moneyineptitude
    • By Moneyineptitude 10th Oct 17, 11:30 AM
    • 18,898 Posts
    • 10,120 Thanks
    Moneyineptitude
    • #4
    • 10th Oct 17, 11:30 AM
    • #4
    • 10th Oct 17, 11:30 AM
    Did you make the partial settlement to Egg or to Barclays?

    If the Egg account defaulted prior to Barclays acquiring it, it's doubtful that Barclays will have any record of it.

    If that is the case, there will be no offset.
    • catflap11
    • By catflap11 10th Oct 17, 11:43 AM
    • 60 Posts
    • 27 Thanks
    catflap11
    • #5
    • 10th Oct 17, 11:43 AM
    • #5
    • 10th Oct 17, 11:43 AM
    Hi Thanks for the response

    The egg card defaulted before it was sold to Barclays and the settlement was made to Barclays. The default has now dropped off anyway so there is no sign of it on my file.

    Am I right in thinking that a PPI settlement for one product that was paid of in full cannot be used to offset another?
    • Moneyineptitude
    • By Moneyineptitude 10th Oct 17, 11:48 AM
    • 18,898 Posts
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    Moneyineptitude
    • #6
    • 10th Oct 17, 11:48 AM
    • #6
    • 10th Oct 17, 11:48 AM
    Am I right in thinking that a PPI settlement for one product that was paid of in full cannot be used to offset another?
    Originally posted by catflap11
    A partial settlement is not "paid in full", the remaining monies are written off but you technically still owe them.

    So you'll just have to wait and see...
    • catflap11
    • By catflap11 10th Oct 17, 11:50 AM
    • 60 Posts
    • 27 Thanks
    catflap11
    • #7
    • 10th Oct 17, 11:50 AM
    • #7
    • 10th Oct 17, 11:50 AM
    A partial settlement is not "paid in full", the remaining monies are written off but you technically still owe them.

    So you'll just have to wait and see...
    Originally posted by Moneyineptitude
    Sorry, I realised i didn't make it clear, the loan that the PPI is linked to was fully repaid and closed. The partial settlement was for the Egg credit card, sorry for the confusion.
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