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  • FIRST POST
    • Dwcooke79
    • By Dwcooke79 7th Oct 17, 10:44 PM
    • 2Posts
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    Dwcooke79
    Citi Bank PPI Reclaim
    • #1
    • 7th Oct 17, 10:44 PM
    Citi Bank PPI Reclaim 7th Oct 17 at 10:44 PM
    Iím using MSE PPI reclaim tool, the bank Iím looking for is Citi bank, however it is not present on the bank drop down list. Is there a particular reason Citi bank is not listed.
Page 1
    • zx81
    • By zx81 7th Oct 17, 10:48 PM
    • 14,389 Posts
    • 15,184 Thanks
    zx81
    • #2
    • 7th Oct 17, 10:48 PM
    • #2
    • 7th Oct 17, 10:48 PM
    Just send your complaint directly, rather than going through a third party.
    • Dwcooke79
    • By Dwcooke79 7th Oct 17, 10:58 PM
    • 2 Posts
    • 0 Thanks
    Dwcooke79
    • #3
    • 7th Oct 17, 10:58 PM
    • #3
    • 7th Oct 17, 10:58 PM
    It seems odd though MSE has not listed Citi bank when all other major financial organisations are listed.
    • IAmWales
    • By IAmWales 7th Oct 17, 11:11 PM
    • 1,853 Posts
    • 3,842 Thanks
    IAmWales
    • #4
    • 7th Oct 17, 11:11 PM
    • #4
    • 7th Oct 17, 11:11 PM
    It seems odd though MSE has not listed Citi bank when all other major financial organisations are listed.
    Originally posted by Dwcooke79
    Not really, the system relies on human input, sometimes things are overlooked.

    What is odd is people not going direct to the lender. It's really not a good idea to be giving your details to random websites.
    • antrobus
    • By antrobus 8th Oct 17, 6:52 AM
    • 15,297 Posts
    • 21,829 Thanks
    antrobus
    • #5
    • 8th Oct 17, 6:52 AM
    • #5
    • 8th Oct 17, 6:52 AM
    Iím using MSE PPI reclaim tool, the bank Iím looking for is Citi bank, however it is not present on the bank drop down list. Is there a particular reason Citi bank is not listed.
    Originally posted by Dwcooke79
    You could start here.

    https://www.citibank.co.uk/personal/ppicheckerform-egg.do
    • Moneyineptitude
    • By Moneyineptitude 8th Oct 17, 8:41 AM
    • 18,904 Posts
    • 10,122 Thanks
    Moneyineptitude
    • #6
    • 8th Oct 17, 8:41 AM
    • #6
    • 8th Oct 17, 8:41 AM
    It seems odd though MSE has not listed Citi bank
    Originally posted by Dwcooke79
    You can apparently contact Resolver and ask them to add any institution which is currently absent. However, why involve any third party at all? Resolver is simply an E-Mail template, it doesn't improve the chances of making a successful complaint and there are reported instances on the forum of banks not actually receiving the complaint E-Mail.
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