Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • Dwcooke79
    • By Dwcooke79 7th Oct 17, 10:44 PM
    • 2Posts
    • 0Thanks
    Dwcooke79
    Citi Bank PPI Reclaim
    • #1
    • 7th Oct 17, 10:44 PM
    Citi Bank PPI Reclaim 7th Oct 17 at 10:44 PM
    I知 using MSE PPI reclaim tool, the bank I知 looking for is Citi bank, however it is not present on the bank drop down list. Is there a particular reason Citi bank is not listed.
Page 1
    • zx81
    • By zx81 7th Oct 17, 10:48 PM
    • 13,677 Posts
    • 14,139 Thanks
    zx81
    • #2
    • 7th Oct 17, 10:48 PM
    • #2
    • 7th Oct 17, 10:48 PM
    Just send your complaint directly, rather than going through a third party.
    • Dwcooke79
    • By Dwcooke79 7th Oct 17, 10:58 PM
    • 2 Posts
    • 0 Thanks
    Dwcooke79
    • #3
    • 7th Oct 17, 10:58 PM
    • #3
    • 7th Oct 17, 10:58 PM
    It seems odd though MSE has not listed Citi bank when all other major financial organisations are listed.
    • IAmWales
    • By IAmWales 7th Oct 17, 11:11 PM
    • 1,491 Posts
    • 3,127 Thanks
    IAmWales
    • #4
    • 7th Oct 17, 11:11 PM
    • #4
    • 7th Oct 17, 11:11 PM
    It seems odd though MSE has not listed Citi bank when all other major financial organisations are listed.
    Originally posted by Dwcooke79
    Not really, the system relies on human input, sometimes things are overlooked.

    What is odd is people not going direct to the lender. It's really not a good idea to be giving your details to random websites.
    • antrobus
    • By antrobus 8th Oct 17, 6:52 AM
    • 15,120 Posts
    • 21,466 Thanks
    antrobus
    • #5
    • 8th Oct 17, 6:52 AM
    • #5
    • 8th Oct 17, 6:52 AM
    I知 using MSE PPI reclaim tool, the bank I知 looking for is Citi bank, however it is not present on the bank drop down list. Is there a particular reason Citi bank is not listed.
    Originally posted by Dwcooke79
    You could start here.

    https://www.citibank.co.uk/personal/ppicheckerform-egg.do
    • Moneyineptitude
    • By Moneyineptitude 8th Oct 17, 8:41 AM
    • 19,542 Posts
    • 9,638 Thanks
    Moneyineptitude
    • #6
    • 8th Oct 17, 8:41 AM
    • #6
    • 8th Oct 17, 8:41 AM
    It seems odd though MSE has not listed Citi bank
    Originally posted by Dwcooke79
    You can apparently contact Resolver and ask them to add any institution which is currently absent. However, why involve any third party at all? Resolver is simply an E-Mail template, it doesn't improve the chances of making a successful complaint and there are reported instances on the forum of banks not actually receiving the complaint E-Mail.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

168Posts Today

1,470Users online

Martin's Twitter
  • RT @LordsEconCom: On Tuesday Martin Lewis, Hannah Morrish & Shakira Martin gave evidence to the Cttee. Read the full transcript here: https?

  • Ta ta for now. Half term's starting, so I'm exchanging my MoneySavingExpert hat for one that says Daddy in big letters. See you in a week.

  • RT @thismorning: Can @MartinSLewis' deals save YOU cash? ???? https://t.co/igbHCwzeiN

  • Follow Martin