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  • FIRST POST
    • Heedtheadvice
    • By Heedtheadvice 7th Oct 17, 6:33 PM
    • 640Posts
    • 318Thanks
    Heedtheadvice
    Live.myimmersun.com
    • #1
    • 7th Oct 17, 6:33 PM
    Live.myimmersun.com 7th Oct 17 at 6:33 PM
    Anybody else having problems with remote data access at present?

    My bridge is indicating no Gateway connection and I also cannot log on to the web site.

    TIA
Page 1
    • EricMears
    • By EricMears 7th Oct 17, 8:15 PM
    • 2,279 Posts
    • 4,004 Thanks
    EricMears
    • #2
    • 7th Oct 17, 8:15 PM
    • #2
    • 7th Oct 17, 8:15 PM
    Anybody else having problems with remote data access at present?

    My bridge is indicating no Gateway connection and I also cannot log on to the web site.

    TIA
    Originally posted by Heedtheadvice
    I haven't been able to log onto the website since early evening yesterday.
    N Derbyshire.
    4kwp S Facing 17.5deg slope (dormer roof).
    • Heedtheadvice
    • By Heedtheadvice 7th Oct 17, 10:08 PM
    • 640 Posts
    • 318 Thanks
    Heedtheadvice
    • #3
    • 7th Oct 17, 10:08 PM
    • #3
    • 7th Oct 17, 10:08 PM
    Thanks, Eric.
    Hopefully the server is just down and will be back up soon.
    • pinnks
    • By pinnks 8th Oct 17, 7:39 PM
    • 536 Posts
    • 1,192 Thanks
    pinnks
    • #4
    • 8th Oct 17, 7:39 PM
    • #4
    • 8th Oct 17, 7:39 PM
    I am back in now, though Microsoft Edge seems still to be having problems. No data for yesterday but that should repopulate overnight.
    Wiltshire - 5.25kWp
    3.5kWp: 14 x Phono Solar 250 Onyx, Sunny Boy 4000TL, WSW 40 degrees, June 2013
    1.75kWp: 7 x Phono Solar 250 Onyx, Sunny Boy 1600TL, SSE 45 degrees, March 2014
    • EricMears
    • By EricMears 8th Oct 17, 7:47 PM
    • 2,279 Posts
    • 4,004 Thanks
    EricMears
    • #5
    • 8th Oct 17, 7:47 PM
    • #5
    • 8th Oct 17, 7:47 PM
    I am back in now, though Microsoft Edge seems still to be having problems. No data for yesterday but that should repopulate overnight.
    Originally posted by pinnks
    Me too. Old data stopped on 30th Sept; new data begins at midnight last night. I too expect they'll catch up over the next couple of days.

    Quite surprised that it is back today. Outages at a weekend haven't been corrected till Monday recently.

    Most of the October data is showing now although there are a few odd hours missing on several days.


    All the gaps seem to have been filled in this morning
    Last edited by EricMears; 09-10-2017 at 8:18 AM. Reason: update
    N Derbyshire.
    4kwp S Facing 17.5deg slope (dormer roof).
    • Heedtheadvice
    • By Heedtheadvice 9th Oct 17, 9:48 AM
    • 640 Posts
    • 318 Thanks
    Heedtheadvice
    • #6
    • 9th Oct 17, 9:48 AM
    • #6
    • 9th Oct 17, 9:48 AM
    Back in too and all seems fine.

    ........................apart from the lack of sunshine
    • pinnks
    • By pinnks 9th Oct 17, 6:46 PM
    • 536 Posts
    • 1,192 Thanks
    pinnks
    • #7
    • 9th Oct 17, 6:46 PM
    • #7
    • 9th Oct 17, 6:46 PM
    Yep - all back to normal.

    Does anyone know whether immerSUNs are back on the market or is the new owner just in tick-over?
    Wiltshire - 5.25kWp
    3.5kWp: 14 x Phono Solar 250 Onyx, Sunny Boy 4000TL, WSW 40 degrees, June 2013
    1.75kWp: 7 x Phono Solar 250 Onyx, Sunny Boy 1600TL, SSE 45 degrees, March 2014
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