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  • FIRST POST
    • moonpenny
    • By moonpenny 7th Oct 17, 5:00 PM
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    moonpenny
    eBay switching listings off?
    • #1
    • 7th Oct 17, 5:00 PM
    eBay switching listings off? 7th Oct 17 at 5:00 PM
    For ages i have felt that ebay switch listings off and now I am sure they do.

    Haven't sold a thing for 4 weeks - not even any watchers and then suddenly over last 2 days sold 4 items and guess what? All were from same area Surrey. I live in Yorkshire.
    I am a private seller and don't sell that much but usually have a few watchers at least, but I think this is just too much of a coincidence all being sold in same area.
    Has anyone else noticed this happening to their listings?
    Last edited by moonpenny; 07-10-2017 at 5:38 PM.
Page 1
    • Marcon
    • By Marcon 7th Oct 17, 5:02 PM
    • 175 Posts
    • 93 Thanks
    Marcon
    • #2
    • 7th Oct 17, 5:02 PM
    • #2
    • 7th Oct 17, 5:02 PM
    No - and saying you are 'sure they do' is a bit strong based on what appears to be zero hard evidence.
    • moonpenny
    • By moonpenny 7th Oct 17, 5:12 PM
    • 1,773 Posts
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    moonpenny
    • #3
    • 7th Oct 17, 5:12 PM
    • #3
    • 7th Oct 17, 5:12 PM
    No - and saying you are 'sure they do' is a bit strong based on what appears to be zero hard evidence.
    Originally posted by Marcon
    Wow! There is always someone ready for an argument.

    It was an observation and just a figure of speech not to be taken literally.
    You must agree it is a bit of a coincidence? Or maybe not!!!!
    • theonlywayisup
    • By theonlywayisup 7th Oct 17, 5:17 PM
    • 11,051 Posts
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    theonlywayisup
    • #4
    • 7th Oct 17, 5:17 PM
    • #4
    • 7th Oct 17, 5:17 PM
    Off topic, if you are a private seller how do you "have a few watches at least"? Genuinely curious? Or do you mean "watchers"?

    But back to your OP, no I sell as a business and don't see regional issues. Hopefully yours will pick up and be back to normal soon.
    • theonlywayisup
    • By theonlywayisup 7th Oct 17, 5:18 PM
    • 11,051 Posts
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    theonlywayisup
    • #5
    • 7th Oct 17, 5:18 PM
    • #5
    • 7th Oct 17, 5:18 PM
    Wow! There is always someone ready for an argument.

    It was an observation and just a figure of speech not to be taken literally.
    You must agree it is a bit of a coincidence? Or maybe not!!!!
    Originally posted by moonpenny
    BTW I don't think that post was how you seem to have taken it, perhaps read it again!
    • mrcol1000
    • By mrcol1000 7th Oct 17, 5:23 PM
    • 4,377 Posts
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    mrcol1000
    • #6
    • 7th Oct 17, 5:23 PM
    • #6
    • 7th Oct 17, 5:23 PM
    I don't normally buy into these theories but on Seller Hub it has a graph showing my sales. The chart is the same for the last few months. It increases, reaches a peak and then declines and starts again. Normally over about 10 days. I can imagine with all the sellers, switching which sellers appear in best matches searches would be fair. It would just be nice if they were upfront and honest about it. If I could pick which days my items appeared first in searches it would make life a lot easier.


    Of course the above could be Ebay paranoid ramblings. Big companies spend millions trying to understand when and why their sales happens and still don't always get it right.
    • soolin
    • By soolin 7th Oct 17, 5:41 PM
    • 59,241 Posts
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    soolin
    • #7
    • 7th Oct 17, 5:41 PM
    • #7
    • 7th Oct 17, 5:41 PM
    I don't normally buy into these theories but on Seller Hub it has a graph showing my sales. The chart is the same for the last few months. It increases, reaches a peak and then declines and starts again. Normally over about 10 days. I can imagine with all the sellers, switching which sellers appear in best matches searches would be fair. It would just be nice if they were upfront and honest about it. If I could pick which days my items appeared first in searches it would make life a lot easier.


    Of course the above could be Ebay paranoid ramblings. Big companies spend millions trying to understand when and why their sales happens and still don't always get it right.
    Originally posted by mrcol1000
    Conspiracy or not I definitely have patterns and on some other eBay forums people have illustrated times where they seem to be completely switched off, even to the extent that doing a casual search doesn't actually show their items.

    One of the examples that really bought this home to me was searching for a wedding hat using the term navy wedding hat, on one search I had several hundred results, yet less than an hour later using my iPad the exact same search term showed less than 100 items. The one I wanted didn't show up at all and I had to try and remember the sellers name and find it via their shop where it was still actively listed.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I'm a volunteer to help the boards run smoothly, and I can move posts there. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • moonpenny
    • By moonpenny 7th Oct 17, 8:18 PM
    • 1,773 Posts
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    moonpenny
    • #8
    • 7th Oct 17, 8:18 PM
    • #8
    • 7th Oct 17, 8:18 PM
    I have had problems in the past too trying to find a listing that I know is there and unable to find it.
    • forgotmyname
    • By forgotmyname 7th Oct 17, 8:43 PM
    • 25,852 Posts
    • 10,289 Thanks
    forgotmyname
    • #9
    • 7th Oct 17, 8:43 PM
    • #9
    • 7th Oct 17, 8:43 PM
    Same here. On another forum a member posted a link to their ebay listing. Item normally goes for around £80+.

    I started to think the listing was fake, not visible via ebay.co.uk search, so i tried the other ebay sites and nothing found when i put the item in the search.

    Even searching the item number and clicking sellers other items gave no results, the only way i could find the item was through the link on the forum. Ebay showed the seller had nothing for sale.

    I bid and won but did not exect it to turn up. But it arrived with no issues.

    A strange one.
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • theonlywayisup
    • By theonlywayisup 7th Oct 17, 9:04 PM
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    theonlywayisup
    Same here. On another forum a member posted a link to their ebay listing. Item normally goes for around £80+.

    I started to think the listing was fake, not visible via ebay.co.uk search, so i tried the other ebay sites and nothing found when i put the item in the search.

    Even searching the item number and clicking sellers other items gave no results, the only way i could find the item was through the link on the forum. Ebay showed the seller had nothing for sale.

    I bid and won but did not exect it to turn up. But it arrived with no issues.

    A strange one.
    Originally posted by forgotmyname
    Isn't that a random one. How fortuitous you managed to see it on the forum and be the highest bidder.
    • Pierre De Grenoble
    • By Pierre De Grenoble 7th Oct 17, 11:01 PM
    • 345 Posts
    • 201 Thanks
    Pierre De Grenoble
    eBay's search can not be kn**kered can it?


    At the very least it deals with TRS /Best match to give some sellers a boost, and then of course there's all the "diamond" sellers that aren't effected by negs. / defects etc.


    Then there's the promoted listings given a boost over all else & who hasn't found that their listings are not showing in search even though the account is 100% pristine etc. etc.


    eBay has Cassini rigged so many ways it couldn't even tell you what day it was if you searched for it.
    • soolin
    • By soolin 8th Oct 17, 8:39 AM
    • 59,241 Posts
    • 41,996 Thanks
    soolin
    Isn't that a random one. How fortuitous you managed to see it on the forum and be the highest bidder.
    Originally posted by theonlywayisup
    This is not unusual at all. I belong to a lot of other eBay forums, mainly for specialised items and it is not unusual for someone to post, usually in the last dying hours desperately asking other members if their item is visible as unusually it has no bids or watchers. Due to time differences or people not logged in it often goes cheaply to a forum member who perhaps can see it when others can't.

    The only thing I don't understand is why more forums don't set up their own proper sales, many do and one I use has a properly formatted 'subscription' based micro selling site. I'm also surprised at the number of people who when asked if they will sell an item still insist on going through eBay for 'their protection'.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I'm a volunteer to help the boards run smoothly, and I can move posts there. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • Moogles44
    • By Moogles44 8th Oct 17, 8:58 AM
    • 100 Posts
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    Moogles44
    I've found a real dip of sales in the last few weeks and checked and the market is down on last year in clothing on eBay by a little.

    They will shove your listing behind the sellers who do everything eBay try to get you to do e.g. Use global shipping, offer free delivery, offer next day delivery etc. They will usually be at the top of the search. I'd check your seller performance if you haven't already. Maybe someone has left you something like positive feedback with negative stars on something or when I have had to add tracking long after I posted item that has affected my level until I get it checked ( as always within 2 days) and removed.

    I noticed one of mine was right at the back even though it only had 4 days left and my account was in good standing so I don't know either . I've never noticed only local people buying ever? Maybe just coincidence?

    Hope it picks up . Possibly it's the sales and changing season slowing it down?
    • charlies_mum
    • By charlies_mum 8th Oct 17, 10:32 AM
    • 6,682 Posts
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    charlies_mum
    My sales have dropped dramatically and when I checked my seller dashboard I have a 1 star for item as described and communication. I did have a problem with a sale but I refunded the buyer in full and apologised but I guess they were still unhappy

    Just what I need in the run up to Christmas.
    You're only young once, but you can be immature forever
    • soolin
    • By soolin 8th Oct 17, 10:46 AM
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    • 41,996 Thanks
    soolin
    Really weird- I was typing a response on another thread, had no other MSE page open- and it jumped to this thread and posted here!
    Last edited by soolin; 08-10-2017 at 10:48 AM.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I'm a volunteer to help the boards run smoothly, and I can move posts there. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • Moogles44
    • By Moogles44 8th Oct 17, 10:58 AM
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    • 17 Thanks
    Moogles44
    My sales have dropped dramatically and when I checked my seller dashboard I have a 1 star for item as described and communication. I did have a problem with a sale but I refunded the buyer in full and apologised but I guess they were still unhappy

    Just what I need in the run up to Christmas.
    Originally posted by charlies_mum
    Is it too late to ask seller to remove feedback and explain how it affects you? I give sellers good feedback if they deal with item not as described well as we all make mistakes and are human and it's how you deal with them that counts.

    Ring eBay and see if they can remove it as they can see your emails and see how you dealt with it, worth a go if it's affecting your sales as your items will be right at the end and hardly ever seen.

    i know I'll get slammed for this but maybe open a buying account on eBay - one for buying and one for selling and maybe switch them to selling on the good one and just buy on the not so good one and do your best to always describe flaws and photograph them .... I'm off to hide as I'm sure I'll get told off for suggesting that but might help you sell over Xmas sshhhh
    • soolin
    • By soolin 8th Oct 17, 11:04 AM
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    soolin
    Is it too late to ask seller to remove feedback and explain how it affects you? I give sellers good feedback if they deal with item not as described well as we all make mistakes and are human and it's how you deal with them that counts.

    Ring eBay and see if they can remove it as they can see your emails and see how you dealt with it, worth a go if it's affecting your sales as your items will be right at the end and hardly ever seen.

    i know I'll get slammed for this but maybe open a buying account on eBay - one for buying and one for selling and maybe switch them to selling on the good one and just buy on the not so good one and do your best to always describe flaws and photograph them .... I'm off to hide as I'm sure I'll get told off for suggesting that but might help you sell over Xmas sshhhh
    Originally posted by Moogles44
    I think you'll find that some of us run considerably more than 2 accounts, there is nothing wrong with that at all and certainly regular users shouldn't be risking buying and selling on the same account.

    However as a business seller (which charlies_mum is) it is difficult to give up a high feedback account that gets regular repeat buyers and start again. I did it once when I picked up a stalker, gave up a 6000+ feedback account, but I was lucky as I had another in waiting with high feedback. I don't think I would want to do it now though as my shop is well established and I know a number of buyers keep coming back.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I'm a volunteer to help the boards run smoothly, and I can move posts there. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
    • Moogles44
    • By Moogles44 8th Oct 17, 11:45 AM
    • 100 Posts
    • 17 Thanks
    Moogles44
    I think you'll find that some of us run considerably more than 2 accounts, there is nothing wrong with that at all and certainly regular users shouldn't be risking buying and selling on the same account.

    However as a business seller (which charlies_mum is) it is difficult to give up a high feedback account that gets regular repeat buyers and start again. I did it once when I picked up a stalker, gave up a 6000+ feedback account, but I was lucky as I had another in waiting with high feedback. I don't think I would want to do it now though as my shop is well established and I know a number of buyers keep coming back.
    Originally posted by soolin
    How did you pick up an eBay stalker? Were they just copying all your stuff or interested in you personally? That's a worry.

    I think you have to have a spare account. Glad it's not naughty . A few years ago I was cancelling listings when people changed their mind etc using seller out of stock option often as I didn't think it mattered and destroyed my account a long while ago so have a good spare one which I have built up . Thankfully they are all ok now but I'm still in the middle or end of some searches.
    • soolin
    • By soolin 8th Oct 17, 11:59 AM
    • 59,241 Posts
    • 41,996 Thanks
    soolin
    How did you pick up an eBay stalker? Were they just copying all your stuff or interested in you personally? That's a worry.

    I think you have to have a spare account. Glad it's not naughty . A few years ago I was cancelling listings when people changed their mind etc using seller out of stock option often as I didn't think it mattered and destroyed my account a long while ago so have a good spare one which I have built up . Thankfully they are all ok now but I'm still in the middle or end of some searches.
    Originally posted by Moogles44
    It was a few years back now and someone, I suspect from here, disliked my postings so managed to discover my ebay ID as I had been careless in saying what I was selling. I didn't have a shop at the time and although a business I was very small time, and they just kept buying everything using new IDs, as fast as I blocked them they started up again- then left negs and complained about items being faked- even before items were shipped. Ebay were helpful, but this person just kept getting round my blocks, using other people to bid etc. In the end I admitted defeat as it wasn't worth the energy in fighting them. Ebay confirmed my account was in good standing, no poor feedback and no other violations (this was before stars and defects) and I just abandoned the account and switched to another. At that time business users didn't have to display details so they never followed me to a different account.

    as for different accounts I think the minimum for anyone who sells as a business is 4, one buying and one selling for business, and one of each for private sales and purchases. I am mindful of the fact though that all of them must be in good standing as to lose or be restricted on one affects them all.
    Last edited by soolin; 08-10-2017 at 12:02 PM.
    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I'm a volunteer to help the boards run smoothly, and I can move posts there. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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    • Moogles44
    • By Moogles44 8th Oct 17, 12:38 PM
    • 100 Posts
    • 17 Thanks
    Moogles44
    It was a few years back now and someone, I suspect from here, disliked my postings so managed to discover my ebay ID as I had been careless in saying what I was selling. I didn't have a shop at the time and although a business I was very small time, and they just kept buying everything using new IDs, as fast as I blocked them they started up again- then left negs and complained about items being faked- even before items were shipped. Ebay were helpful, but this person just kept getting round my blocks, using other people to bid etc. In the end I admitted defeat as it wasn't worth the energy in fighting them. Ebay confirmed my account was in good standing, no poor feedback and no other violations (this was before stars and defects) and I just abandoned the account and switched to another. At that time business users didn't have to display details so they never followed me to a different.. .
    Originally posted by soolin
    That's so awful! Setting up a new account is a right pain, they must have been a right saddo to go to that extreme. Glad you got it sorted.
    Shame eBay couldn't get their IP address and work out where they were.

    So my main account is brilliant but my smaller other account has just got a neg that I hope to get removed. That wouldn't affect my good account would it? They have the same PayPal payment address .
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