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  • FIRST POST
    • Dunk91
    • By Dunk91 5th Oct 17, 5:33 PM
    • 7Posts
    • 2Thanks
    Dunk91
    Lloyds bank closed new bank account
    • #1
    • 5th Oct 17, 5:33 PM
    Lloyds bank closed new bank account 5th Oct 17 at 5:33 PM
    So for a few years I've had a basic lloyds account, my credit hasn't been great for a few years but since improved so I applied for a current account, everything was okay, direct debits transferred. I thought everything was okay, even received my new Lloyds debit card today Been told today they will be closing my account due to their fraud prevention check they do after the credit check, as I closed my basic account as I thought my new account was okay, now am without a bank account. Direct debits will be out in 5 days so am a little screwed. What's my options and what should I do? Are there any recommendations for a different bank to apply for?
Page 1
    • eskbanker
    • By eskbanker 5th Oct 17, 5:45 PM
    • 5,890 Posts
    • 5,849 Thanks
    eskbanker
    • #2
    • 5th Oct 17, 5:45 PM
    • #2
    • 5th Oct 17, 5:45 PM
    If there is some sort of fraud marker against you then this will be visible to all banks, so if Lloyds are declining you for fraud-related reasons then all the others will as well.

    At the risk of stating the obvious, you need to find out as much as you can about the fraud-related reason behind their decision - chances are that Lloyds will say they can't tell you any more so you'll need to ascertain what's going on via CIFAS, read up on what you need to do at https://www.cifas.org.uk/contact-us/subject-access-request and search this forum for other mentions of CIFAS and how serious this is....
    • Dobbibill
    • By Dobbibill 5th Oct 17, 9:00 PM
    • 2,541 Posts
    • 3,631 Thanks
    Dobbibill
    • #3
    • 5th Oct 17, 9:00 PM
    • #3
    • 5th Oct 17, 9:00 PM
    Did you have any unusual transactions going through your account recently?
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    • Heng Leng
    • By Heng Leng 7th Oct 17, 10:08 PM
    • 4,276 Posts
    • 1,315 Thanks
    Heng Leng
    • #4
    • 7th Oct 17, 10:08 PM
    • #4
    • 7th Oct 17, 10:08 PM
    I would suggest you avoid Halifax, TSB or Bank of Scotland as they have links with Lloyds.

    Any except the above would work. However, Nationwide FlexBasic or Barclays Basic seem about the most functional for basic accounts.

    If you've got an actual fraud marker then they'll likely be closed/refused too.
    • d123
    • By d123 7th Oct 17, 10:17 PM
    • 6,739 Posts
    • 4,302 Thanks
    d123
    • #5
    • 7th Oct 17, 10:17 PM
    • #5
    • 7th Oct 17, 10:17 PM
    I would suggest you avoid Halifax, TSB or Bank of Scotland as they have links with Lloyds.
    Originally posted by Heng Leng
    Isnít TSB completely independent of Lloyds these days and owned by Sabadell?
    ====
    • Anthorn
    • By Anthorn 8th Oct 17, 11:56 AM
    • 3,269 Posts
    • 839 Thanks
    Anthorn
    • #6
    • 8th Oct 17, 11:56 AM
    • #6
    • 8th Oct 17, 11:56 AM
    So for a few years I've had a basic lloyds account, my credit hasn't been great for a few years but since improved so I applied for a current account, everything was okay, direct debits transferred. I thought everything was okay, even received my new Lloyds debit card today Been told today they will be closing my account due to their fraud prevention check they do after the credit check, as I closed my basic account as I thought my new account was okay, now am without a bank account. Direct debits will be out in 5 days so am a little screwed. What's my options and what should I do? Are there any recommendations for a different bank to apply for?
    Originally posted by Dunk91
    You don't have any options apart from to attempt to open a bank account at a different bank. Lloyds have decided to not provide you with a bank account so there you go.

    As previously stated in this thread avoid banks in Lloyds Banking Group. While TSB is independent of LBG they use software inherited from LBG and we can only wonder how far that extends into data sharing.

    Try opening a basic bank account but as previously stated if there is a fraud marker on your credit history you are unlikely to get one. In that case try Virgin Money Essentials Current Account or go the way of pre-paid.
    • Don80
    • By Don80 9th Oct 17, 10:34 AM
    • 206 Posts
    • 83 Thanks
    Don80
    • #7
    • 9th Oct 17, 10:34 AM
    • #7
    • 9th Oct 17, 10:34 AM
    Isnít TSB completely independent of Lloyds these days and owned by Sabadell?
    Originally posted by d123
    That's right, TSB is not part of Lloyds Banking Group any more, they do however share an IT patform at the moment, but they are a totally separate bank.
    • Don80
    • By Don80 9th Oct 17, 10:35 AM
    • 206 Posts
    • 83 Thanks
    Don80
    • #8
    • 9th Oct 17, 10:35 AM
    • #8
    • 9th Oct 17, 10:35 AM
    As previously stated in this thread avoid banks in Lloyds Banking Group. While TSB is independent of LBG they use software inherited from LBG and we can only wonder how far that extends into data sharing.

    Try opening a basic bank account but as previously stated if there is a fraud marker on your credit history you are unlikely to get one. In that case try Virgin Money Essentials Current Account or go the way of pre-paid.
    Originally posted by Anthorn
    Wouldn't LBG be prohibited from sharing data with TSB? I would imagine that they would be breaking the law if they did.
    • Don80
    • By Don80 9th Oct 17, 11:19 AM
    • 206 Posts
    • 83 Thanks
    Don80
    • #9
    • 9th Oct 17, 11:19 AM
    • #9
    • 9th Oct 17, 11:19 AM
    Hi, I agree with Eskbanker's post. I see some people have suggested banks, I would strongly suggest that you do not apply for any current account just yet. You need to know what's happening first.

    First thing is an obvious one, have you done anything that might be considered fraud, or have you allowed anyone else access to your account? If so, there isn't much you can do. If not then you need to get as much information as you can.

    If there is a CIFAS marker on your file, you will almost certainly be rejected for any financial service - and your credit file will show all these searches. There is no point applying as they'll follow the same process as Lloyds Bank have done.

    You need to find out as much as you can, and possibly take steps to remove the marker (see Eskbanker's post) before you apply for another account. If it's an error, Lloyds may be able to open a new account for you.

    Regarding paying bills, if you must try opening a new account, maybe try and open a savings account with a card, with a different bank. I suspect a CIFAS marker may still affect this though. The Clydesdale Bank have a savings account that comes with a mastercard debit card - if you are successful this would be useful for shopping and calling up and paying your bills over the phone until this is sorted.
    http://www.cbonline.co.uk/personal/savings/everyday-instant-access-accounts/instant-savings-account/
    • paragon909
    • By paragon909 9th Oct 17, 12:21 PM
    • 1,246 Posts
    • 1,244 Thanks
    paragon909
    Banks must have some sort of internal system for fraud and credit scoring that is shared between banks and only they see this...

    For years I couldn't get a bank account because of some share dealing site owned by HBOS i believe, Got me into some trouble, And from there no bank would give me an account for years! I even contacted CIFAS with £10 and there was nothing on their records....
    • JuicyJesus
    • By JuicyJesus 9th Oct 17, 12:42 PM
    • 3,053 Posts
    • 3,165 Thanks
    JuicyJesus
    Banks must have some sort of internal system for fraud and credit scoring that is shared between banks and only they see this...
    Originally posted by paragon909
    There's not. The only one besides CIFAS is National Hunter, but Hunter isn't a fraud prevention agency and you'll never be declined straight off the bat because of something Hunter says (it is more to allow banks to compare notes on applications to ensure that information given is consistent between them and indicate if there's a potential for fraud.)

    If CIFAS say they have no data then it must be something else - bit confused how a share dealing site got you into trouble though.
    urs sinserly,
    ~~joosy jeezus~~
    • Ed-1
    • By Ed-1 9th Oct 17, 3:14 PM
    • 2,043 Posts
    • 1,102 Thanks
    Ed-1
    There's not. The only one besides CIFAS is National Hunter, but Hunter isn't a fraud prevention agency and you'll never be declined straight off the bat because of something Hunter says (it is more to allow banks to compare notes on applications to ensure that information given is consistent between them and indicate if there's a potential for fraud.)

    If CIFAS say they have no data then it must be something else - bit confused how a share dealing site got you into trouble though.
    Originally posted by JuicyJesus
    And National SIRA (run by Synectics Solutions).
    • Anthorn
    • By Anthorn 10th Oct 17, 7:28 AM
    • 3,269 Posts
    • 839 Thanks
    Anthorn
    Wouldn't LBG be prohibited from sharing data with TSB? I would imagine that they would be breaking the law if they did.
    Originally posted by Don80
    What banks should be doing or what banks are allowed to do and what they actually do are not the same.

    But if Lloyds (TSB) and TSB never shared shared how was the transfer of branches and customers from Lloyds (TSB) to TSB achieved? Moreover how far is that data sharing extended?

    Doesn't really take a genius to work it out.
    • Don80
    • By Don80 10th Oct 17, 9:22 AM
    • 206 Posts
    • 83 Thanks
    Don80
    What banks should be doing or what banks are allowed to do and what they actually do are not the same.

    But if Lloyds (TSB) and TSB never shared shared how was the transfer of branches and customers from Lloyds (TSB) to TSB achieved? Moreover how far is that data sharing extended?

    Doesn't really take a genius to work it out.
    Originally posted by Anthorn
    This is simple. They used to share - because they were once the same bank using 2 trading names, Lloyds TSB and Lloyds TSB Scotland. They went through a process of divesting TSB from Lloyds. Once that was complete TSB was operating as a totally separate bank.

    You may remember specific branches were transferred to Lloyds TSB Scotland? The Scottish bank had it's own licence, separately from Lloyds TSB. So all Lloyds TSB Scotland, some LTSB in England, and C&G if I remember rightly had their sort codes transferred to Lloyds TSB Scotland.

    Then, sharing stopped when Lloyds TSB Scotland was split off and launched as TSB, while Lloyds TSB in England reverted to Lloyds Bank. TSB was a whole new bank. It's now owned by Sabadel - a major Spanish bank. How likely do you think it is that Sabadel would be happy with LBG seeing their accounts?
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