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  • FIRST POST
    • sevenhills
    • By sevenhills 5th Oct 17, 11:02 AM
    • 579Posts
    • 217Thanks
    sevenhills
    Prudential compensation
    • #1
    • 5th Oct 17, 11:02 AM
    Prudential compensation 5th Oct 17 at 11:02 AM
    I have just received a letter from the Pru in relation to my draw down pension.
    They are giving me a £85 interest and £100 ex-gratia payment for delays. I have not filed a complaint, but I may have mentioned delays in a feedback form.
    I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
    The draw down amount was around £35k

Page 1
    • dunstonh
    • By dunstonh 5th Oct 17, 11:31 AM
    • 89,852 Posts
    • 55,455 Thanks
    dunstonh
    • #2
    • 5th Oct 17, 11:31 AM
    • #2
    • 5th Oct 17, 11:31 AM
    I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
    There are no usual tactics.

    Pru's service standards have been abysmal recently. Everything with them is taking much longer.
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