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  • FIRST POST
    • yorkshirecath
    • By yorkshirecath 3rd Oct 17, 2:46 PM
    • 410Posts
    • 792Thanks
    yorkshirecath
    Refund or replace on clothing
    • #1
    • 3rd Oct 17, 2:46 PM
    Refund or replace on clothing 3rd Oct 17 at 2:46 PM
    I purchased a dress at the beginning of May for my daughters wedding. It was an expensive Ted Baker dress from John Lewis. The dress was an investment and something i would wear on special occasions. What with one thing and another after coming back from the wedding in Florida the dress has been forgotten about and i'm only just getting round to having it dry cleaned. On getting the dress out of the bag i've noticed a seem around the waist band has split.
    Ted Baker won't help as i didn't buy direct with them and John Lewis are refusing to help as it's more than 35 days since purchase.
    Is there anything i can do or is it a case of just taking the loss?

    Thanks
    Cath x
    November wins: 2 Tickets to Classic Car Show @ NEC
    December wins: Top Gear goodies
    January wins: Auto Performance car show tickets
Page 1
    • ssparks2003
    • By ssparks2003 3rd Oct 17, 3:02 PM
    • 172 Posts
    • 238 Thanks
    ssparks2003
    • #2
    • 3rd Oct 17, 3:02 PM
    • #2
    • 3rd Oct 17, 3:02 PM
    From a practical level can you repair or pay a local tailor to repair?
    • yorkshirecath
    • By yorkshirecath 3rd Oct 17, 3:04 PM
    • 410 Posts
    • 792 Thanks
    yorkshirecath
    • #3
    • 3rd Oct 17, 3:04 PM
    • #3
    • 3rd Oct 17, 3:04 PM
    Yea i can but it's the principle bearing in mind how much i paid and the fact i've only worn it once
    Cath x
    November wins: 2 Tickets to Classic Car Show @ NEC
    December wins: Top Gear goodies
    January wins: Auto Performance car show tickets
    • societys child
    • By societys child 3rd Oct 17, 5:07 PM
    • 4,659 Posts
    • 5,031 Thanks
    societys child
    • #4
    • 3rd Oct 17, 5:07 PM
    • #4
    • 3rd Oct 17, 5:07 PM
    Depends what you want to do, fight for your principals or just stitch it up . .

    • Alter ego
    • By Alter ego 3rd Oct 17, 5:20 PM
    • 2,105 Posts
    • 2,021 Thanks
    Alter ego
    • #5
    • 3rd Oct 17, 5:20 PM
    • #5
    • 3rd Oct 17, 5:20 PM
    How well do you fit the dress?
    Ignore me if you like, it's not the real me anyway.
    • sheramber
    • By sheramber 3rd Oct 17, 7:53 PM
    • 3,740 Posts
    • 2,757 Thanks
    sheramber
    • #6
    • 3rd Oct 17, 7:53 PM
    • #6
    • 3rd Oct 17, 7:53 PM
    A thread could have been caught and pulled , either at the wedding or when getting put in the bag, rather than there being a fault.
    • societys child
    • By societys child 3rd Oct 17, 8:09 PM
    • 4,659 Posts
    • 5,031 Thanks
    societys child
    • #7
    • 3rd Oct 17, 8:09 PM
    • #7
    • 3rd Oct 17, 8:09 PM
    How well do you fit the dress?
    Originally posted by Alter ego
    now now

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