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  • FIRST POST
    • alan3simms
    • By alan3simms 3rd Oct 17, 12:41 PM
    • 1Posts
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    alan3simms
    MSE credit Club I Cant Change my Password no help recived from creditclub@moneysavin
    • #1
    • 3rd Oct 17, 12:41 PM
    MSE credit Club I Cant Change my Password no help recived from creditclub@moneysavin 3rd Oct 17 at 12:41 PM
    Hi Everyone,
    first of all apologies if i am posting in the wrong section,
    I have an unusual problem , I subscribed to MSE credit club and have been reciving my report succesfully up to now ,,
    but when i got the notification that my report was ready and tried to view it this month , i was unable to do so apparently my password was wrong , so i tried to change it , but am unable to do so.
    I get the link to do so successfully but when i try to change the password , there is a message saying "your passwords do not match" funnily enough they do match , as there is a "show password" option . i am unable to move forward to change password form this stage. thinking its my browser i have tried chome ,firefox ,ie & edge its the same for all!!!.
    i have emailed creditclub@moneysavingexpert.com as stated in the FAQ's but have received no reply for 4 days now it was sent on 27/09/2017 .
    has any one encountered this problem before and know what to do to go forward from here ?

    Thank you
Page 1
    • Dobbibill
    • By Dobbibill 3rd Oct 17, 8:55 PM
    • 2,352 Posts
    • 3,463 Thanks
    Dobbibill
    • #2
    • 3rd Oct 17, 8:55 PM
    • #2
    • 3rd Oct 17, 8:55 PM
    Have you checked your caps lock?
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    Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com. Any views are mine and not the official line of MoneySavingExpert.com.


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