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  • FIRST POST
    • lan1017uk
    • By lan1017uk 2nd Oct 17, 11:54 PM
    • 11Posts
    • 1Thanks
    lan1017uk
    PCM ticket what can I do ?
    • #1
    • 2nd Oct 17, 11:54 PM
    PCM ticket what can I do ? 2nd Oct 17 at 11:54 PM
    Hi all.

    Thank you very much for this Fourm which is an amazing to help all people

    I got on a ticket from PCM - Parking contrrol managment (UK) Ltd for my car which i just rent it for one day. It parked on a road which is Semi-enclosed residential complex.
    Is there a deference between PCN and Pcm ?

    I red some advice in this fourm about how can write an email for private parking company.
    can I use the below text to send it to Pcm ? I thinkI have to change the words which is in red colour ?
    * I tried to attachment a copy image of the ticket but I can not. Sorry as a new user you are not allowed to post with links. This is done to stop spammers clogging up the site. Please edit your message below to continue.
    -------------------------
    Dear Sir,

    Parking Charge Notice [0123456789]: Vehicle Registration [AA11ABC]

    I refer to the above-detailed Parking Charge Notice (“PCN”) issued to me by Highview Parking Ltd (“Highview”) as a Notice to Hirer. I confirm that as the hirer of this vehicle, I am its keeper for the purpose of the corresponding definition under Schedule 4 of the Protection of Freedoms Act 2012 (“POFA”) and I write to formally challenge the validity of this PCN.

    You will no doubt be familiar with the strict requirements of Schedule 4 of POFA to be followed in order for a parking operator to be able to invoke keeper liability for a Parking Charge. There are a number of reasons why Highview’s Notice to Hirer did not comply with POFA; in order that you may understand why, I suggest that you carefully study the details of Paragraphs 13 and 14 of Schedule 4 in particular.

    Given that Highview has forfeited its right to keeper liability, please confirm that you shall now cancel this charge. Alternatively, should you choose to reject my challenge, please provide me with details of the Independent Appeals Service (POPLA), their contact details and a unique POPLA appeal reference so that I may escalate the matter to POPLA.

    Thank you for your cooperation and I look forward to receiving your response within the relevant timescales specified under the British Parking Association Ltd Code of Practice.


    Yours faithfully,
    --------------------------------

    Thanks alot
    Last edited by lan1017uk; 13-10-2017 at 6:30 PM.
Page 1
    • Redx
    • By Redx 3rd Oct 17, 12:04 AM
    • 16,895 Posts
    • 20,996 Thanks
    Redx
    • #2
    • 3rd Oct 17, 12:04 AM
    • #2
    • 3rd Oct 17, 12:04 AM
    PCN = Parking Charge Notice

    PCM are the initials of your Private Parking Company (PPC)

    read the NEWBIES FAQ sticky thread at the top of this forum

    use the correct template in post #1 of that thread , depending which AOS your PPC is in

    acronyms are in post #9 of that same thread

    DO NOT REVEAL WHO WAS DRIVING , not on here, not in any correspondence , DO NOT phone anyone up
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • lan1017uk
    • By lan1017uk 3rd Oct 17, 12:21 AM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    • #3
    • 3rd Oct 17, 12:21 AM
    • #3
    • 3rd Oct 17, 12:21 AM
    Thank you very much Redx.

    Unfortunately, my English language is very bad I cant understand the whole meaning
    I just arrive UK I have not regist with any company and I have not any membership.

    Do you advice me to talk to The company that manages the residential complex.

    Thank you,
    • Coupon-mad
    • By Coupon-mad 3rd Oct 17, 12:22 AM
    • 51,687 Posts
    • 65,339 Thanks
    Coupon-mad
    • #4
    • 3rd Oct 17, 12:22 AM
    • #4
    • 3rd Oct 17, 12:22 AM
    I parked my car on my road which is Semi-enclosed residential complex.
    OK, but you didn't need a new thread until court claim stage because it won't just be cancelled.

    We win these at small claims court stage, so come back then.

    Ignore the fact PCM will reject the 'appeal'.

    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • lan1017uk
    • By lan1017uk 3rd Oct 17, 12:43 AM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    • #5
    • 3rd Oct 17, 12:43 AM
    • #5
    • 3rd Oct 17, 12:43 AM
    OK, but you didn't need a new thread until court claim stage because it won't just be cancelled.

    We win these at small claims court stage, so come back then.

    Ignore the fact PCM will reject the 'appeal'.

    Originally posted by Coupon-mad
    OK thank you very much
    I will Ignore them and I will not do any thing
    • Coupon-mad
    • By Coupon-mad 3rd Oct 17, 1:02 AM
    • 51,687 Posts
    • 65,339 Thanks
    Coupon-mad
    • #6
    • 3rd Oct 17, 1:02 AM
    • #6
    • 3rd Oct 17, 1:02 AM
    But come back if you get a letter from Gladstones Solicitors called a 'Letter before Claim'.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • lan1017uk
    • By lan1017uk 13th Oct 17, 2:10 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    • #7
    • 13th Oct 17, 2:10 PM
    • #7
    • 13th Oct 17, 2:10 PM
    Hi all again,

    I checked the parking there is two yellow lines.
    so it is mean I have to pay the ticket ?

    Thank you very much
    Last edited by lan1017uk; 14-10-2017 at 2:15 AM.
    • Quentin
    • By Quentin 13th Oct 17, 2:20 PM
    • 33,484 Posts
    • 17,365 Thanks
    Quentin
    • #8
    • 13th Oct 17, 2:20 PM
    • #8
    • 13th Oct 17, 2:20 PM
    Is your car shown in the linked image? If so take it down.
    • lan1017uk
    • By lan1017uk 13th Oct 17, 2:24 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    • #9
    • 13th Oct 17, 2:24 PM
    • #9
    • 13th Oct 17, 2:24 PM
    Is your car shown in the linked image? If so take it down.
    Originally posted by Quentin
    ...........
    Last edited by lan1017uk; 13-10-2017 at 6:20 PM.
    • Quentin
    • By Quentin 13th Oct 17, 2:26 PM
    • 33,484 Posts
    • 17,365 Thanks
    Quentin
    So take the link down!


    The ppcs monitor here and can use your posts against you
    • lan1017uk
    • By lan1017uk 13th Oct 17, 2:30 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    So take the link down!


    The ppcs monitor here and can use your posts against you
    Originally posted by Quentin
    I removed the first one and still the second, its OK ?
    • KeithP
    • By KeithP 13th Oct 17, 4:26 PM
    • 4,731 Posts
    • 3,069 Thanks
    KeithP
    You would be wise to edit your original post too.

    Replace your second sentence of your second paragraph with:
    My car was parked on my road which is Semi-enclosed residential complex.
    As Redx said earlier:
    DO NOT REVEAL WHO WAS DRIVING , not on here, not in any correspondence...
    Originally posted by Redx
    .
    • lan1017uk
    • By lan1017uk 13th Oct 17, 6:55 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    One of my neighbors advice me to talk to the complex management and they will talk to the parking company management to cancel the ticket.

    I sent him an email and thy answered me the below text:

    "Ordinarily we will not get involved with parking disputes whereby penalty notices are issued on the basis that a valid permit has not been displayed, if a vehicle is parked in an incorrect bay or outside of a designated parking area. This information should have been made known to you at the time of moving into the property, whilst there is ample signage across the estate to warn of parking penalties if a valid permit is not clearly on display. You are also able to contact the parking contractor by way of the advertised phone numbers with any queries, before taking a course of action of parking a vehicle on the estate.

    I will need to look into this matter further with my colleague on return to the office and one of us will revert back to you thereafter with a definitive response.

    If I can be of any further help then please do not hesitate to contact me
    ."

    The problem now is tomorrow is the deadline after that the ticket price will be go up from 40 Pound to 100 Pound.

    Am I had a mistake when I sent the email to him?
    Last edited by lan1017uk; 14-10-2017 at 2:49 AM.
    • KeithP
    • By KeithP 13th Oct 17, 8:13 PM
    • 4,731 Posts
    • 3,069 Thanks
    KeithP
    The problem now is tomorrow is the deadline of 14 day after that the ticket price will be go up from 40 Pound to 100 Pound.

    Am I had a mistake when I sent the email to him?
    Originally posted by lan1017uk
    I thought you posted on this forum because you didn't wan't to pay the invoice?

    Are you now considering paying £40 simply because it is less than £100?

    The choice is yours, but before you decide, re-read some of the earlier posts:
    We win these at small claims court stage, so come back then.
    Originally posted by Coupon-mad
    But come back if you get a letter from Gladstones Solicitors called a 'Letter before Claim'.
    Originally posted by Coupon-mad
    .
    • lan1017uk
    • By lan1017uk 14th Oct 17, 2:46 AM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    I thought you posted on this forum because you didn't wan't to pay the invoice?

    Are you now considering paying £40 simply because it is less than £100?

    The choice is yours, but before you decide, re-read some of the earlier posts:
    Originally posted by KeithP
    Ok thank you very much. I will Waite if they want the court I will be there

    Another questions:
    A large number of neighbours have a parking permission from the parking management company in this private land. They pay 30 Pounds a year. Do I have to get a permit and pay the same amount as the rest of the neighbours ? Is the council approved and is this legal? Especially that there is no specific parking for each person who comes first stand first and the numbers of perking are inadequate !
    Last edited by lan1017uk; 14-10-2017 at 12:54 PM.
    • lan1017uk
    • By lan1017uk 16th Oct 17, 4:58 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    up
    • lan1017uk
    • By lan1017uk 19th Nov 17, 1:06 AM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    Hi agine,

    The rental car company have withdrawn £84 from my credit card. What can I do now ?
    please find below a copy of an email from the rental car company.
    ---------
    Dear Sir/Madam

    Unfortunately, we have recently been notified that a Traffic Violation/Parking Offence has been committed during your rental. The full details of the offence are as follows:

    Driver:
    Rental agreement:
    Date of offence:
    Offence type: Parking Fine
    Registration number:
    Issuer: PCM
    Reference Number :

    The charge applied for road traffic offences, penalty charges and fines is £84.00. This fee is documented in the terms and conditions of hire, on the Green Motion website and on your rental agreement. Prior notice of this charge is detailed in section 13 of the rental agreement and section 7(d) of the rental terms and conditions shown on the rear of the rental agreement.

    Your signature on the rental agreement provides Green Motion with authorisation to process charges for administration fees for violations incurred during your rental to your credit/debit card.
    You may still be required to pay any fine. We have not paid the fine for you.

    What happens next?
    • We will attempt to seek payment for the £84.00 from the card used as a security deposit at the start of hire.
    • We will write to the relevant authority telling them you were the driver
    • They will normally re-issue the notice directly to you.
    • You will then be given the opportunity to pay the fine at the lowest amount or to appeal against the notice.

    Please note that we cannot enter into a dialogue about the validity of the ticket. If you feel the ticket was issued incorrectly then please refer to the issuer, not us. If you do have any other questions please refer to the FAQ’s below.


    How is the charge made up?
    Green Motion will incur a fee of £40.00 plus VAT from the legal owner of the vehicle. We charge this on to you plus we charge of £30.00 plus VAT to cover our administration costs
    • lan1017uk
    • By lan1017uk 19th Nov 17, 6:28 PM
    • 11 Posts
    • 1 Thanks
    lan1017uk
    • Coupon-mad
    • By Coupon-mad 19th Nov 17, 6:38 PM
    • 51,687 Posts
    • 65,339 Thanks
    Coupon-mad
    Write and refuse to pay the £84, AND (separately) contact & put it into dispute with your credit card provider.

    The charge applied for road traffic offences, penalty charges and fines is £84.00
    Good - the only problem for Green Motion is that:

    - this charge from PCM is a 'parking charge' invoice, so it is none of the above & not a 'fine'
    - even if it was, the sum of £84, described as some sort of 'administration fee' MUST ONLY reflect the true cost of handling the matter, and a letter to PCM - which is ALL that is needed under the POFA Schedule 4 and discharges Green Motion's potential liability as per the BVRLA/BPA Memorandum of Understanding re 'keeper liability' - costs no more than £12 (as has been established in court cases regarding punitive admin fees).

    Ask when Green Motion sent your details to PCM (ask for a copy), and if not, why have they not followed the correct process?

    Ask for the complaint to be escalated and treated as a formal dispute, because you intend to report Green Motion to the BVRLA for:

    (a) charging administration fees that are punitive, unconscionable, extortionate and unsupported in law
    (b) not following due process in accordance with the POFA to transfer liability for parking on private land disputes.

    And if the dispute is not resolved to your full satisfaction, you wish to use the BVRLA ADR, since Green Motion are members.
    Last edited by Coupon-mad; 19-11-2017 at 6:46 PM.
    PRIVATE PCN? DON'T PAY BUT DO NOT IGNORE IT TWO Clicks needed for advice:
    Top of the page: Home>>Forums>Household & Travel>Motoring>Parking Tickets, Fines & Parking - read the 'NEWBIES' FAQS thread!
    Advice to ignore is WRONG, unless in Scotland/NI.

    • Redx
    • By Redx 19th Nov 17, 6:42 PM
    • 16,895 Posts
    • 20,996 Thanks
    Redx
    its not a "penalty charge"

    its not an "offence"

    its not a "parking fine"

    none of the words in their contract is the issue here because it is what it says on the initial pcn , a private PARKING CHARGE NOTICE , which is not mentioned in their T & C`s

    they should follow the BVRLA guidelines from almost 4 years ago and name the hirer/lessee to the private company , absolve themselves under POFA2012 and let the lessee/hirer deal with it

    therefore you dispute the charges and tell them a chargeback will ensue if they attempt to extort monies for an invoice (which is what this pcn is) seeing as its not mentioned in the hire agreement
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
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