Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@.

Search
  • FIRST POST
    • kumarana
    • By kumarana 2nd Oct 17, 4:42 PM
    • 16Posts
    • 2Thanks
    kumarana
    boiler quote
    • #1
    • 2nd Oct 17, 4:42 PM
    boiler quote 2nd Oct 17 at 4:42 PM
    Hi

    British gas quoted me 2600 for new combi boiler to be fitted.
    Like for like and replace flue and a new electric socket.

    On the day of installation they found out that they need to
    change my 15 mm pipe to 24 mm.The pipe is from boiler to gas meter.they need extra for that

    My question is since i agreed the quote do i need to pay.
    when the engineer came around for the quote i have asked
    him 3 to 4 times if pipe work needs to be changes,and he said no.

    where do i stand(need extra 500 pounds)

    Please any advise
Page 1
    • Plumber90
    • By Plumber90 2nd Oct 17, 6:06 PM
    • 264 Posts
    • 114 Thanks
    Plumber90
    • #2
    • 2nd Oct 17, 6:06 PM
    • #2
    • 2nd Oct 17, 6:06 PM
    First question is why did you go for British Gas?
    • kumarana
    • By kumarana 2nd Oct 17, 8:07 PM
    • 16 Posts
    • 2 Thanks
    kumarana
    • #3
    • 2nd Oct 17, 8:07 PM
    • #3
    • 2nd Oct 17, 8:07 PM
    I wanted to get few quotes and pick the best one.
    So started with British gas
    • Marktheshark
    • By Marktheshark 2nd Oct 17, 8:18 PM
    • 5,697 Posts
    • 7,166 Thanks
    Marktheshark
    • #4
    • 2nd Oct 17, 8:18 PM
    • #4
    • 2nd Oct 17, 8:18 PM
    They are the kwik fit of the boiler world.
    They quote low and then the extras start once they are halfway through the job.

    Pretty standard stuff from them and unless the boiler needs 8 bar gas pressure which it doesnt they are talking absolute tosh about the 24mm.
    Brexit will become whatever they invent it to be.
    • Plumber90
    • By Plumber90 2nd Oct 17, 8:29 PM
    • 264 Posts
    • 114 Thanks
    Plumber90
    • #5
    • 2nd Oct 17, 8:29 PM
    • #5
    • 2nd Oct 17, 8:29 PM
    Have they actually started the job yet then. I would get rid and get someone else in.
    • ComicGeek
    • By ComicGeek 4th Oct 17, 2:16 PM
    • 251 Posts
    • 197 Thanks
    ComicGeek
    • #6
    • 4th Oct 17, 2:16 PM
    • #6
    • 4th Oct 17, 2:16 PM
    They are the kwik fit of the boiler world.
    They quote low and then the extras start once they are halfway through the job.

    Pretty standard stuff from them and unless the boiler needs 8 bar gas pressure which it doesnt they are talking absolute tosh about the 24mm.
    Originally posted by Marktheshark
    Well normally they quote high and then get even higher!

    And if the combi boiler is larger than the original one, then very likely that the gas pipe needs upgrading - there shouldn't be more than 1mbar loss between meter and boiler. Easy to calculate before installing, likely that they only found out once they tried to commission the boiler.

    And sometimes an old boiler system will still require a gas pipe upgrade, as it doesn't meet the 1mbar maximum loss requirement.
    • kumarana
    • By kumarana 6th Oct 17, 8:45 PM
    • 16 Posts
    • 2 Thanks
    kumarana
    • #7
    • 6th Oct 17, 8:45 PM
    • #7
    • 6th Oct 17, 8:45 PM
    hi

    just found out that British gas quote is price guaranteed,

    These are the wordings from the quote.

    "your heating advisor has cafefully inspected your home to get your quote as fair and accurate as possible.That is why there will bo no hidden extra added later on-even if we do find extra work to do.with our quote,a fixed price really means a fixed price.

    **excluding quote obtained on line**(I did not do it online)

    Where do i stand now,do i have any case to argue

    Any suggestion please
    • Alex1983
    • By Alex1983 6th Oct 17, 10:45 PM
    • 675 Posts
    • 380 Thanks
    Alex1983
    • #8
    • 6th Oct 17, 10:45 PM
    • #8
    • 6th Oct 17, 10:45 PM
    There quotes are fixed price not estimates. Just tell them your not going to pay extra, you have a fixed price quote, they will not lose the job for the sake of a bit of 22/28mm copper, I’d be amazed if they don’t do it.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

374Posts Today

1,649Users online

Martin's Twitter
  • RT @bearface83: @MartinSLewis check out the @Missguided new 60% off offer. Upping the cost of items almost double to make us think it?s a?

  • RT @efitzpat: Thank you SO SO much @MartinSLewis for your Student Loans refund advice! I just got a grand refunded right before Xmas! Whoop?

  • Have a lovely weekend folks. Don't do anything (fiscally) that I wouldn't do!

  • Follow Martin