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  • FIRST POST
    • MikeyJH
    • By MikeyJH 2nd Oct 17, 1:55 PM
    • 1Posts
    • 0Thanks
    MikeyJH
    Halifax, Refusing to make PPI Decision
    • #1
    • 2nd Oct 17, 1:55 PM
    Halifax, Refusing to make PPI Decision 2nd Oct 17 at 1:55 PM
    I dont get it, how can Halifax refuse to make a decision on my PPI Claim? I have contacted them and they state, that they will not make a decision on this claim at this time? They give me no idea, how long it will be before they make the decision. I started this claim with them back in March, I thought they had to make a decision within 8 weeks?
Page 1
    • zx81
    • By zx81 2nd Oct 17, 1:59 PM
    • 13,682 Posts
    • 14,143 Thanks
    zx81
    • #2
    • 2nd Oct 17, 1:59 PM
    • #2
    • 2nd Oct 17, 1:59 PM
    They won't make a decision until they've completed their investigations. They can't just guess.

    With everyone having one last leap onto the bandwagon, timescales are likely to extend.
    • dunstonh
    • By dunstonh 2nd Oct 17, 2:54 PM
    • 89,852 Posts
    • 55,456 Thanks
    dunstonh
    • #3
    • 2nd Oct 17, 2:54 PM
    • #3
    • 2nd Oct 17, 2:54 PM
    I have contacted them and they state, that they will not make a decision on this claim at this time?
    There are three outcomes on a PPI complaint at this time.

    1 - Upheld complaint
    2 - rejected complaint
    3 - Complaint put on hold whilst awaiting a plevin calculation.

    If its number 3, then that means your complaint has been rejected but they need to see if it falls under the plevin ruling (and these have been on hold for upto a year now).

    So, when you say they "will not make a decision", is it because of the plevin ruling?
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