Your browser isn't supported
It looks like you're using an old web browser. To get the most out of the site and to ensure guides display correctly, we suggest upgrading your browser now. Download the latest:

Welcome to the MSE Forums

We're home to a fantastic community of MoneySavers but anyone can post. Please exercise caution & report spam, illegal, offensive or libellous posts/messages: click "report" or email forumteam@. Skimlinks & other affiliated links are turned on

Search
  • FIRST POST
    • sleepyjones
    • By sleepyjones 2nd Oct 17, 12:43 PM
    • 3,205Posts
    • 260,279Thanks
    sleepyjones
    V12 Finance - AO
    • #1
    • 2nd Oct 17, 12:43 PM
    V12 Finance - AO 2nd Oct 17 at 12:43 PM
    This is a bit of a weird one so bear with me.

    I was looking at a TV on ao and was playing about with the checkout process to try and get some discount codes to work ... at one point I was looking at the Finance options and clicked through to see what it was saying, what the rates where etc.

    I didn't complete the order in ao and I didn't even complete the finance form I was just having a "nosey". I've since had a couple of emails along the lines of :
    "We notice you haven't completed your recent finance application. If you have a query that is preventing you continuing with the application, please feel free to contact us"

    Which I just binned as I didn't really have any intention of getting the finance ... I was just looking today at actually buying a tv and noticed in my account I have a TV ordered and is scheduled for delivery tomorrow (ordered on the 28 Sep 2017, even though under Personal Details it says Joined 30/09/2017).

    Also the TV I "ordered" is no longer appearing on the site so I guess the last one they had in stock is allocated to my account.
    I guess I need to wait until tomorrow and just see if it actually arrives, it's all a bit strange.
    Im not sure what my question here is, has anyone had an experience like this before?
Page 1
    • zx81
    • By zx81 2nd Oct 17, 12:45 PM
    • 13,635 Posts
    • 14,080 Thanks
    zx81
    • #2
    • 2nd Oct 17, 12:45 PM
    • #2
    • 2nd Oct 17, 12:45 PM
    I'd be asking AO directly, rather than on here.
    • sleepyjones
    • By sleepyjones 2nd Oct 17, 12:51 PM
    • 3,205 Posts
    • 260,279 Thanks
    sleepyjones
    • #3
    • 2nd Oct 17, 12:51 PM
    • #3
    • 2nd Oct 17, 12:51 PM
    Yeah, I will speak to them tomorrow, I'm kinda hoping it arrives tomorrow then I can just call them and pay for it outright so I don't have to wait for the 3 day delivery slot ... also the issue of it not being in stock at the moment.

    Not looking to get a free TV, just all seems a bit strange ... I wonder if I call them today and just pay for it will they then have to cancel the order and reallocate a delivery slot (probably Friday). This isn't relaly any relation to the original question was just more interested if this is a common occurance or will the delivery just get cancelled in the morning because the finance isn't in place.
    • StopIt
    • By StopIt 2nd Oct 17, 12:51 PM
    • 1,076 Posts
    • 949 Thanks
    StopIt
    • #4
    • 2nd Oct 17, 12:51 PM
    • #4
    • 2nd Oct 17, 12:51 PM
    If you actually did order the TV, rather than waiting for it to appear, ring AO right now, ask them to cancel the order.


    They can tell the courier to cancel shipment and bring it back, and cancel the finance.


    Or: if you still want it, then to still contact them and arrange payment. Don't wait for things to happen.
    • sleepyjones
    • By sleepyjones 2nd Oct 17, 1:42 PM
    • 3,205 Posts
    • 260,279 Thanks
    sleepyjones
    • #5
    • 2nd Oct 17, 1:42 PM
    • #5
    • 2nd Oct 17, 1:42 PM
    Called them up, they check the order before it's loaded for shipping and it would have came back as "Payment Outstanding" so wouldn't have been loaded.

    So, I had to cancel the order.

    The TV wasn't appearing on the site anymore because it's completely out of stock so they couldn't have delivered it anyway, if the payment/finance had been made today then they would have rejected the order because they don't have the stock anymore. Ended up paying an extra £150 for a different TV
    • DCFC79
    • By DCFC79 2nd Oct 17, 2:58 PM
    • 30,093 Posts
    • 19,047 Thanks
    DCFC79
    • #6
    • 2nd Oct 17, 2:58 PM
    • #6
    • 2nd Oct 17, 2:58 PM
    Called them up, they check the order before it's loaded for shipping and it would have came back as "Payment Outstanding" so wouldn't have been loaded.

    So, I had to cancel the order.

    The TV wasn't appearing on the site anymore because it's completely out of stock so they couldn't have delivered it anyway, if the payment/finance had been made today then they would have rejected the order because they don't have the stock anymore. Ended up paying an extra £150 for a different TV
    Originally posted by sleepyjones
    As long as your happy with the TV.
    Can people stop loaning money/being a guarator to family/friends, it rarely ends well and you lose out as your money is gone or you get shafted with being a guarantor.
Welcome to our new Forum!

Our aim is to save you money quickly and easily. We hope you like it!

Forum Team Contact us

Live Stats

1,226Posts Today

8,058Users online

Martin's Twitter
  • Hurrah! The ASA's ruled against 2 fake Facebook ads using my image https://t.co/GvNrqDPOC5 tho Facebook still shows others

  • PS Today's poll is obviously inspired by the real question I was asked and tweeted about last night.

  • Not all firms have panels and HR teams. There are many very small businesses out there without such resources :) https://t.co/cLo0zO7Yqu

  • Follow Martin