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  • FIRST POST
    • Kernel Sanders
    • By Kernel Sanders 25th Sep 17, 8:56 PM
    • 3,124Posts
    • 1,287Thanks
    Kernel Sanders
    3 advertising SIM for 16pm but charging 17pm at checkout.
    • #1
    • 25th Sep 17, 8:56 PM
    3 advertising SIM for 16pm but charging 17pm at checkout. 25th Sep 17 at 8:56 PM
    I did point this out to them via webchat at least 48 hours ago. They said they'd sort it.
    https://store.three.co.uk/view/content/mbasket?ID=1669
    317.png
    Last edited by Kernel Sanders; 25-09-2017 at 9:01 PM.
Page 1
    • d123
    • By d123 25th Sep 17, 11:06 PM
    • 6,615 Posts
    • 4,238 Thanks
    d123
    • #2
    • 25th Sep 17, 11:06 PM
    • #2
    • 25th Sep 17, 11:06 PM
    Looks like they “fixed” it by making it 18 a month.

    Edit

    Just clicked through and put the 18 plan into my basket. The 16 plan looks like an additional line for existing customers. Do you already have a monthly contract with Three?

    If I add it as a second line it does go into the basket at 16.
    Last edited by d123; 25-09-2017 at 11:11 PM.
    ====
    • J B
    • By J B 26th Sep 17, 2:07 PM
    • 2,310 Posts
    • 743 Thanks
    J B
    • #3
    • 26th Sep 17, 2:07 PM
    • #3
    • 26th Sep 17, 2:07 PM
    I just had my confirmation for my new Three contract.
    I agreed at 14, but note from the paperwork that the 'package cost' is 26 and I get a 12 recurring discount!
    • flashg67
    • By flashg67 27th Sep 17, 5:21 PM
    • 2,219 Posts
    • 1,464 Thanks
    flashg67
    • #4
    • 27th Sep 17, 5:21 PM
    • #4
    • 27th Sep 17, 5:21 PM
    I just had my confirmation for my new Three contract.
    I agreed at 14, but note from the paperwork that the 'package cost' is 26 and I get a 12 recurring discount!
    Originally posted by J B
    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.
    • J B
    • By J B 30th Sep 17, 8:44 AM
    • 2,310 Posts
    • 743 Thanks
    J B
    • #5
    • 30th Sep 17, 8:44 AM
    • #5
    • 30th Sep 17, 8:44 AM
    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.
    Originally posted by flashg67
    Hmm, that thought had crossed my mind ... but will probably forget!!!
    • d123
    • By d123 30th Sep 17, 9:07 AM
    • 6,615 Posts
    • 4,238 Thanks
    d123
    • #6
    • 30th Sep 17, 9:07 AM
    • #6
    • 30th Sep 17, 9:07 AM
    I have a similar thing on my 3 account. Might be a good idea to diary when your initial contract ends as I suspect it'll jump up after 12 months if you let it run.
    Originally posted by flashg67
    It shouldnt, Three usually give an open discount (so do EE), the fixed discount for the contract term before reverting to full price is a Vodafone specialty.
    ====
    • Kernel Sanders
    • By Kernel Sanders 3rd Oct 17, 5:46 PM
    • 3,124 Posts
    • 1,287 Thanks
    Kernel Sanders
    • #7
    • 3rd Oct 17, 5:46 PM
    • #7
    • 3rd Oct 17, 5:46 PM
    Looks like they fixed it by making it 18 a month.

    Edit

    Just clicked through and put the 18 plan into my basket. The 16 plan looks like an additional line for existing customers. Do you already have a monthly contract with Three?
    Originally posted by d123
    No, but I ended a mobile broadband contract with them several weeks ago.
    I don't see where it says it's only open to new customers, though.
    • d123
    • By d123 3rd Oct 17, 10:21 PM
    • 6,615 Posts
    • 4,238 Thanks
    d123
    • #8
    • 3rd Oct 17, 10:21 PM
    • #8
    • 3rd Oct 17, 10:21 PM
    No, but I ended a mobile broadband contract with them several weeks ago.
    I don't see where it says it's only open to new customers, though.
    Originally posted by Kernel Sanders
    When I clicked through it was for a second line (ie for customers already with a line) not new customers.
    ====
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