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  • FIRST POST
    • MariaJP
    • By MariaJP 25th Sep 17, 6:07 PM
    • 13Posts
    • 2Thanks
    MariaJP
    Opticians
    • #1
    • 25th Sep 17, 6:07 PM
    Opticians 25th Sep 17 at 6:07 PM
    I found myself pressurised and manoeuvred into buying 3 new frames that I did Not want or need.
    I had 3 good quality one-year old frames (including an expensive designer one), which I wanted reglazed with new prescription. I was told emphatically, as a universal fact, that it would be cheaper to discard last year's frames and buy new ones. This was the dispensing optician's considered "professional" opinion. What a waste, not to mention environment! I was quoted £126.00 each for reglazing my 3 frames (total cost £378.00). I later found this not to be true, as other opticians did agree that reglazing my existing 3 frames is a cheaper and better option. I know I could have taken the prescription and shopped around. But this is not a point - an optician is a healthcare professional bound by a code of conduct and should act with integrity, not like an avaricious and unscrupulous trader. Given this malpractice, I am not surprised that many people whose medical condition necessitates a regular eye test do not have this done and suffer. "Trust me, I am an optician" no longer holds true for me. No joy with GOC - they seem to condone this conduct. Profit rules!
    Kind regards,
    Maria
Page 1
    • IAmWales
    • By IAmWales 25th Sep 17, 6:43 PM
    • 1,832 Posts
    • 3,819 Thanks
    IAmWales
    • #2
    • 25th Sep 17, 6:43 PM
    • #2
    • 25th Sep 17, 6:43 PM
    Why would you take financial advice from an optician?

    Sounds like buyers remorse.

    (Oh my days, you've been moaning about this for a year!)
    • pogofish
    • By pogofish 25th Sep 17, 10:05 PM
    • 7,920 Posts
    • 8,031 Thanks
    pogofish
    • #3
    • 25th Sep 17, 10:05 PM
    • #3
    • 25th Sep 17, 10:05 PM
    And Your campaign is just what exactly..?
    • esuhl
    • By esuhl 27th Sep 17, 8:34 AM
    • 7,773 Posts
    • 5,578 Thanks
    esuhl
    • #4
    • 27th Sep 17, 8:34 AM
    • #4
    • 27th Sep 17, 8:34 AM
    I'm always shocked when I see two shops selling exactly the same thing for different prices. It's almost like shops are deliberately trying to maximise their profits. Totally unscrupulous!

    If only every shop was a member of a price-fixing cartel... Then you could be sure that everyone else would be paying the same high price as you.
    • JJ Egan
    • By JJ Egan 27th Sep 17, 12:58 PM
    • 9,943 Posts
    • 4,095 Thanks
    JJ Egan
    • #5
    • 27th Sep 17, 12:58 PM
    • #5
    • 27th Sep 17, 12:58 PM
    <<If only every shop was a member of a price-fixing cartel... Then you could be sure that everyone else would be paying the same high price as you.>

    Its in Joe ( man of steel ) Corbyns to do list .
    • Enterprise 1701C
    • By Enterprise 1701C 22nd Oct 17, 10:03 AM
    • 18,321 Posts
    • 199,652 Thanks
    Enterprise 1701C
    • #6
    • 22nd Oct 17, 10:03 AM
    • #6
    • 22nd Oct 17, 10:03 AM
    An optician is out to make money, they do not run the business to benefit other people, it may well have been their opinion that it was cheaper to get new glasses, but you did not have to buy from there, and there is quite a few online companies that will reglaze your glasses for a very good price.

    Learn the lesson and take someone with you next time to remind you of what you decided.
    What is this life if, full of care, we have no time to stand and stare
    • MariaJP
    • By MariaJP 27th Oct 17, 12:57 PM
    • 13 Posts
    • 2 Thanks
    MariaJP
    • #7
    • 27th Oct 17, 12:57 PM
    • #7
    • 27th Oct 17, 12:57 PM
    “Trust me, I am a Registered Healthcare Professional” ?? True, or, False?
    Kind regards,
    Maria
    • ManofLeisure
    • By ManofLeisure 1st Nov 17, 7:20 PM
    • 421 Posts
    • 873 Thanks
    ManofLeisure
    • #8
    • 1st Nov 17, 7:20 PM
    • #8
    • 1st Nov 17, 7:20 PM
    “Trust me, I am a Registered Healthcare Professional” ?? True, or, False?
    Originally posted by MariaJP
    Wrong forum I'm afraid
    • Oldbiggles
    • By Oldbiggles 6th Nov 17, 7:52 PM
    • 452 Posts
    • 256 Thanks
    Oldbiggles
    • #9
    • 6th Nov 17, 7:52 PM
    • #9
    • 6th Nov 17, 7:52 PM
    Many years ago ‘Which magazine’ launched a campaign against the exceedingly high prices that opticians were charging for frames that cost a few pence to produce. They also highlighted the fact that there were cheaper frames that the opticians failed to tell their customers about.
    Unfortunately, the opticians not only ignored this criticism but continued with their money grubbing ways and introduced so called ‘designer’ frames for those who were easily led to believe that they looked better.
    For some reason, ‘Which’ failed to follow up on this campaign and until something is done about it; opticians will continue to rip off the public.


    Trying to learn something new every day.

    • robin58
    • By robin58 6th Nov 17, 11:19 PM
    • 2,012 Posts
    • 2,101 Thanks
    robin58
    Many years ago ‘Which magazine’ launched a campaign against the exceedingly high prices that opticians were charging for frames that cost a few pence to produce. They also highlighted the fact that there were cheaper frames that the opticians failed to tell their customers about.
    Unfortunately, the opticians not only ignored this criticism but continued with their money grubbing ways and introduced so called ‘designer’ frames for those who were easily led to believe that they looked better.
    For some reason, ‘Which’ failed to follow up on this campaign and until something is done about it; opticians will continue to rip off the public.


    Originally posted by Oldbiggles
    Which? recently did another article on who owns what in frames, lenses and dispensing opticians.

    It was frighting.

    One company of frames basically did most of the cheap frames up to designer frames.

    Another did most of the lenses.

    And a third the dispensing.
    The more I live, the more I learn.
    The more I learn, the more I grow.
    The more I grow, the more I see.
    The more I see, the more I know.
    The more I know, the more I see,
    How little I know.!!
    • Urvasi
    • By Urvasi 29th Nov 17, 11:10 AM
    • 2 Posts
    • 0 Thanks
    Urvasi
    I recently used a company to get my frames reglazed cost £40 and was done within a week. Excellent service and I would recommend them to anyone who wants to avoid being ripped off by opticians trying to charge for new frames search for ciliary blue and you will find them - excellent.
    • DaveKinggston
    • By DaveKinggston 29th Nov 17, 1:29 PM
    • 3 Posts
    • 1 Thanks
    DaveKinggston
    Shame on me, few days ago I was trying to buy new frames, but all the frames which opticians showed me were awful.
    • pogofish
    • By pogofish 29th Nov 17, 1:57 PM
    • 7,920 Posts
    • 8,031 Thanks
    pogofish
    I recently used a company to get my frames reglazed cost £40 and was done within a week. Excellent service and I would recommend them to anyone who wants to avoid being ripped off by opticians trying to charge for new frames search for ciliary blue and you will find them - excellent.
    Originally posted by Urvasi
    This firm seems to be in Administration. Hmmm....?

    https://beta.companieshouse.gov.uk/company/07689992
    • MariaJP
    • By MariaJP 4th Dec 17, 4:35 PM
    • 13 Posts
    • 2 Thanks
    MariaJP
    Opticians, a Health Care Professionals, not working for the benefit of people but running for-profit-only businesses! Is this what we really want in the 21st century - our civilisation to take a big step Backwards! Are you actually looking forward to being mercilessly exploited by the people who are trained to care, and should be dedicated to caring?
    Kind regards,
    Maria
    • Ladykernow
    • By Ladykernow 4th Dec 17, 4:42 PM
    • 223 Posts
    • 794 Thanks
    Ladykernow
    Why didn't you shop around? You aren't forced to buy them from one place?
    2017 13# Sealed pot: 1300/1,500
    • Petaldust
    • By Petaldust 5th Dec 17, 9:45 PM
    • 47 Posts
    • 179 Thanks
    Petaldust
    Should've shopped around I'm afraid. Perhaps it depends on the company, but I used to work in admin for a well known high street optician and whenever a customer mentioned on the phone that they wanted existing frames reglazed we were always to advise them that a whole new pair of specs would be cheaper. It always pays to look at all the frames instore before choosing too, as they usually start from £25 in the cheapest range and some, particularly men's, are virtually identical to the pricier ones, just without the label/brand name.
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