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  • FIRST POST
    • dekaspace
    • By dekaspace 23rd Sep 17, 5:26 PM
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    dekaspace
    Crazy question, but friend signed off but got text saying he has appointment
    • #1
    • 23rd Sep 17, 5:26 PM
    Crazy question, but friend signed off but got text saying he has appointment 23rd Sep 17 at 5:26 PM
    He signed off Wednesday and assumed that was end of it, did it in person at jobcentre after work and got a text today stating he has an appointment Monday

    Crazily thinking maybe they have screwed up and either not shut claim, or not shut it and logged him as working without telling jobcentre either way worried he may not get his final money.

    Just wanted a few opinions.
Page 1
    • IAmWales
    • By IAmWales 23rd Sep 17, 6:28 PM
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    IAmWales
    • #2
    • 23rd Sep 17, 6:28 PM
    • #2
    • 23rd Sep 17, 6:28 PM
    Not sure what's crazy, but opinions are pointless. He needs to call the JCP on Monday, no one else can answer his question.
    • dekaspace
    • By dekaspace 24th Sep 17, 12:29 PM
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    dekaspace
    • #3
    • 24th Sep 17, 12:29 PM
    • #3
    • 24th Sep 17, 12:29 PM
    Not sure what's crazy, but opinions are pointless. He needs to call the JCP on Monday, no one else can answer his question.
    Originally posted by IAmWales
    Im sure he can do that when he works in a factory that doesn't give him a break at all! (which I am not sure is legal in itself)

    But it was also to see if it was a common thing JC calling someone in after they signed off or is it they screwed up the admin side.
    • marliepanda
    • By marliepanda 24th Sep 17, 1:16 PM
    • 4,880 Posts
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    marliepanda
    • #4
    • 24th Sep 17, 1:16 PM
    • #4
    • 24th Sep 17, 1:16 PM
    Im sure he can do that when he works in a factory that doesn't give him a break at all! (which I am not sure is legal in itself)

    But it was also to see if it was a common thing JC calling someone in after they signed off or is it they screwed up the admin side.
    Originally posted by dekaspace
    So he calls before or after his shift, or at his soonest opportunity.


    His work records will show he called as early as he could.
    Survey Earnings 2017 - £163
    • annandale
    • By annandale 24th Sep 17, 1:44 PM
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    annandale
    • #5
    • 24th Sep 17, 1:44 PM
    • #5
    • 24th Sep 17, 1:44 PM
    What benefit was he on?
    • dekaspace
    • By dekaspace 25th Sep 17, 1:48 PM
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    dekaspace
    • #6
    • 25th Sep 17, 1:48 PM
    • #6
    • 25th Sep 17, 1:48 PM
    What benefit was he on?
    Originally posted by annandale
    JSA

    So he calls before or after his shift, or at his soonest opportunity.


    His work records will show he called as early as he could.
    Originally posted by marliepanda
    The point was he can't phone before his shift as he starts before the lines open and after his shift was hours after the appointment was meant to be, earliest he could of gone to JC after his shift would be about 5.45 when its closed, he tells me he doesn't get a break in the job just a lunch break which is fully taken by the amount of time it takes to get to staff room, undressed, and redressed.

    I will speak to him later, and ask if his final JSA is in, but part of reason for opening thread was to see if it was a common thing to be called to an appointment after signing off, friend seems to think its because he was meant to sign on today if he didn't have a job.
    • Comms69
    • By Comms69 26th Sep 17, 10:36 AM
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    Comms69
    • #7
    • 26th Sep 17, 10:36 AM
    • #7
    • 26th Sep 17, 10:36 AM
    Im sure he can do that when he works in a factory that doesn't give him a break at all! (which I am not sure is legal in itself)

    But it was also to see if it was a common thing JC calling someone in after they signed off or is it they screwed up the admin side.
    Originally posted by dekaspace


    15 minutes per 6 hours working
    • Tommo1980
    • By Tommo1980 26th Sep 17, 11:26 AM
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    Tommo1980
    • #8
    • 26th Sep 17, 11:26 AM
    • #8
    • 26th Sep 17, 11:26 AM
    Can't he tell his supervisor he's touching cloth and make the call in the toilets?
    • KxMx
    • By KxMx 26th Sep 17, 3:22 PM
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    KxMx
    • #9
    • 26th Sep 17, 3:22 PM
    • #9
    • 26th Sep 17, 3:22 PM
    I know is this moot now, but a quick call from the loo would only work if that was going to advisor direct or the actual JCP he signs on at.

    If it was the general number to a contact centre, forget it, looking at 20-45 minutes just for someone to answer the phone.

    My calls go there and I've become used to dialing, and then putting the phone to the side and getting on with something else!
    • dekaspace
    • By dekaspace 4th Oct 17, 2:22 AM
    • 3,690 Posts
    • 3,027 Thanks
    dekaspace
    Thought I would update this, friend decided it must of been in error so didn't phone but got a text saying he missed his appointment so rang up and was told just ignore the messages as his claim is closed.


    He hasn't checked if his final payment is in (I told him thats the first thing he should do!)
    • TELLIT01
    • By TELLIT01 4th Oct 17, 8:01 AM
    • 4,253 Posts
    • 4,431 Thanks
    TELLIT01
    As a general observation, mistakes happen. With thousands of appointments every day there will always be the odd change which isn't completed correctly.
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