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    • Dangerous_Dave2k
    • By Dangerous_Dave2k 15th Sep 17, 8:43 PM
    • 69Posts
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    Dangerous_Dave2k
    Couriers that definitely get a viewable signature.
    • #1
    • 15th Sep 17, 8:43 PM
    Couriers that definitely get a viewable signature. 15th Sep 17 at 8:43 PM
    Does anyone know which couriers definitely get a signature which is viewable online? Although Parcelforce state that they get viewable signatures on their UK services, I found out recently (to my considerable worry) that they do not.
Page 1
    • 19lottie82
    • By 19lottie82 15th Sep 17, 8:54 PM
    • 5,726 Posts
    • 8,663 Thanks
    19lottie82
    • #2
    • 15th Sep 17, 8:54 PM
    • #2
    • 15th Sep 17, 8:54 PM
    I'm pretty sure DHL do?
    • Brynsam
    • By Brynsam 16th Sep 17, 1:36 AM
    • 225 Posts
    • 187 Thanks
    Brynsam
    • #3
    • 16th Sep 17, 1:36 AM
    • #3
    • 16th Sep 17, 1:36 AM
    Viewable signatures are generally not worth the screen they're written on - they are completely unintelligible in most cases. Not sure why it matters that you can see it onscreen...?
    • soolin
    • By soolin 16th Sep 17, 8:02 AM
    • 59,482 Posts
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    soolin
    • #4
    • 16th Sep 17, 8:02 AM
    • #4
    • 16th Sep 17, 8:02 AM
    I have never once managed to make my signature look like anything other than a dead spider that has collapsed on the screen. I have also never been asked to verify who I am when signing, so have taken in parcels for my niece (who was staying with us long turn this year) and signed my name which is not the name on the parcel.
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    • in_the_Cotswolds
    • By in_the_Cotswolds 16th Sep 17, 1:24 PM
    • 733 Posts
    • 349 Thanks
    in_the_Cotswolds
    • #5
    • 16th Sep 17, 1:24 PM
    • #5
    • 16th Sep 17, 1:24 PM
    As a postie it annoys me when people use just a "squiggle" or circle for their signature. I think I might start saying it's not an acceptable signature and see what happens. No doubt I will be in the wrong!!!!

    • martindow
    • By martindow 16th Sep 17, 2:01 PM
    • 7,264 Posts
    • 4,053 Thanks
    martindow
    • #6
    • 16th Sep 17, 2:01 PM
    • #6
    • 16th Sep 17, 2:01 PM
    Signatures on screens with a stylus used by carriers are impossible to make legible, however they usually ask for the surname and type them in. But carriers usually deliver to an address rather than a particular person.

    What issue is behind your question?
    • theonlywayisup
    • By theonlywayisup 16th Sep 17, 5:00 PM
    • 11,225 Posts
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    theonlywayisup
    • #7
    • 16th Sep 17, 5:00 PM
    • #7
    • 16th Sep 17, 5:00 PM
    There are several but as above it really depends on what the issue is.

    If you want to comply with Amazon postage requirements then yes you need a signature viewable online. If it's eBay you don't unless the item and postage is £750 or more.
    • forgotmyname
    • By forgotmyname 16th Sep 17, 5:19 PM
    • 26,050 Posts
    • 10,386 Thanks
    forgotmyname
    • #8
    • 16th Sep 17, 5:19 PM
    • #8
    • 16th Sep 17, 5:19 PM
    Had several say sign here and very little ot noting showed on the screen, each time they said dont worry the signature will be there. Its just the screen on the handheld device thats not showing it properly.

    Often the signature they upload is like a screenshot, but the system will have a better copy logged. As mentioned though how many people actually sign their name and not just a squiggle?

    Thumb prints instead?
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

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    • RFW
    • By RFW 16th Sep 17, 6:58 PM
    • 8,478 Posts
    • 4,936 Thanks
    RFW
    • #9
    • 16th Sep 17, 6:58 PM
    • #9
    • 16th Sep 17, 6:58 PM
    I had a delivery the other day and signed for it, the driver, who I know quite well, said "Your signature looks better when I do it".

    I think they're all meant to have signatures online and all have get out clauses for when they don't get or their machine is broken or whatever they feel like,
    .
    • spud17
    • By spud17 17th Sep 17, 10:22 AM
    • 4,232 Posts
    • 1,946 Thanks
    spud17
    Recently had a delivery from John Lewis, correct procedure is to sign highly customised phone screen with finger.
    The phone is locked down and only able to be used to phone/text customer when delivery is imminent.
    Move along, nothing to see.
    • donnac2558
    • By donnac2558 17th Sep 17, 2:00 PM
    • 2,362 Posts
    • 1,962 Thanks
    donnac2558
    Any time I have had to sign the screen the stylo never works. I am told to use my finger. And it does look like my signature, which I am told looks like a doctor signed. So unintelligible anyway.
    • mrcol1000
    • By mrcol1000 17th Sep 17, 4:17 PM
    • 4,422 Posts
    • 3,803 Thanks
    mrcol1000
    DPD get a signature or take a photo of the parcel left in the safe place specified. Both are accessible through their app. I think they also have geo tagging too.
    • forgotmyname
    • By forgotmyname 17th Sep 17, 4:58 PM
    • 26,050 Posts
    • 10,386 Thanks
    forgotmyname
    Never had an issue with DPD, get a text first thing in the morning with a 2 hour time slot and the driver is usually outside right on the dot of the start time.

    Just been lucky?
    Punctuation, Spelling and Grammar will be used sparingly. Due to rising costs of inflation.

    My contribution to MSE. Other contributions will only be used if they cost me nothing.

    Due to me being a tight git.
    • RFW
    • By RFW 17th Sep 17, 5:41 PM
    • 8,478 Posts
    • 4,936 Thanks
    RFW
    Never had an issue with DPD, get a text first thing in the morning with a 2 hour time slot and the driver is usually outside right on the dot of the start time.

    Just been lucky?
    Originally posted by forgotmyname
    Not in my experience you haven't. I get 5-10 deliveries a week from them with no problems. I usually get a one hour time slot. Their drivers always seem to be the happiest too, I know they tend to like the organised system.

    Most couriers seem to be catching up to them and all seem better organised than they have been in the past. A couple of recent deliveries from UK Mail has pushed them up the rankings for me.
    .
    • Tealblue
    • By Tealblue 18th Sep 17, 12:13 AM
    • 660 Posts
    • 1,023 Thanks
    Tealblue
    Not in my experience you haven't. I get 5-10 deliveries a week from them with no problems. I usually get a one hour time slot. Their drivers always seem to be the happiest too, I know they tend to like the organised system.

    Most couriers seem to be catching up to them and all seem better organised than they have been in the past. A couple of recent deliveries from UK Mail has pushed them up the rankings for me.
    Originally posted by RFW
    DPD is great - I especially like being able to track their driver 'live' on the map they provide!
    • D_Deb2k
    • By D_Deb2k 4th Oct 17, 9:25 PM
    • 3 Posts
    • 0 Thanks
    D_Deb2k
    It is an issue with Ebay items sold for >£750. I've personally been let down by Parcelforce and UPS (who I paid extra to get a signature but then didn't) lately, so it would be nice to find out a courier who definitely get one.
    • D_Deb2k
    • By D_Deb2k 4th Oct 17, 9:37 PM
    • 3 Posts
    • 0 Thanks
    D_Deb2k
    I just checked the DPD website but cannot see any reference to being able to see a signature online.
    • theonlywayisup
    • By theonlywayisup 5th Oct 17, 7:06 AM
    • 11,225 Posts
    • 7,507 Thanks
    theonlywayisup
    It is an issue with Ebay items sold for >£750. I've personally been let down by Parcelforce and UPS (who I paid extra to get a signature but then didn't) lately, so it would be nice to find out a courier who definitely get one.
    Originally posted by D_Deb2k
    You don't need a signature under £750. Why pay extra?

    Just use a decent service, with proof of delivery.
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