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    • originalmiscellany
    • By originalmiscellany 14th Sep 17, 8:47 PM
    • 1,585Posts
    • 3,830Thanks
    originalmiscellany
    Nexus 6p - Can I make a complaint (out of 12 month guarantee)
    • #1
    • 14th Sep 17, 8:47 PM
    Nexus 6p - Can I make a complaint (out of 12 month guarantee) 14th Sep 17 at 8:47 PM
    So in short, I bought a nexus 6p via ebay, with PCWorld/Currysonline in April 2016.
    In the last few months, it has developed a recongised fault - where it suddenly powers off at 20% which clearly is not suitable.
    Google (the owners - Huawei are the actual manufacturers) have started replacing these if bought direct with them.

    As such, is there any thing I can do to complain? I feel that a mobile phone (in my mind expensive at several hundred pounds) should last for longer than 17 months, but I fear I have limited protection, as I ultimately used paypal/ebay as an intermediary.

    Any thoughts or considerations appreciated.
    Feb 2012 - onwards MF achieved
    June 2016 - Back into clearing a mortgage
    September 2016 - Back into clearing a mortgage - Was due to be paid off in 32 years in March 2047 - September 2017 down to 29.04 months vs 31.0 months at normal payment
    Aims: 1) To pay off mortgage within 20 years - 2037
Page 1
    • ballyblack
    • By ballyblack 14th Sep 17, 8:58 PM
    • 3,364 Posts
    • 1,721 Thanks
    ballyblack
    • #2
    • 14th Sep 17, 8:58 PM
    • #2
    • 14th Sep 17, 8:58 PM
    Some reading for you



    www.hotukdeals.com/deals/replace-your-defective-google-nexus-6p-purchased-from-google-with-a-pixelpixel-xl-for-free-2789891
    • phillw
    • By phillw 14th Sep 17, 9:02 PM
    • 827 Posts
    • 434 Thanks
    phillw
    • #3
    • 14th Sep 17, 9:02 PM
    • #3
    • 14th Sep 17, 9:02 PM
    You could try talking to google.

    https://forum.xda-developers.com/nexus-6p/general/google-stepped-battery-shut-off-issue-t3616659
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