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    • Prinzessilein
    • By Prinzessilein 14th Sep 17, 1:40 PM
    • 2,057Posts
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    Prinzessilein
    PiP (Care) and Sheltered Housing...
    • #1
    • 14th Sep 17, 1:40 PM
    PiP (Care) and Sheltered Housing... 14th Sep 17 at 1:40 PM
    I just thought I'd share what happened....in case people are claiming PiPs (Care Component) and living in Sheltered Housing..

    As explained in an earlier thread, I recently went through the DLA to PiP transfer.

    I was at the bank and got a mini-statement and realised the amount in my account was less than expected, so went through each item.....there was my last DLA payment....and the 'extra' payment....and there was my PiP - but MUCH less than expected.

    A quick check of the figures and I spotted the problem...my mobility was being paid, but not the care component.

    So, yet ANOTHER phone call to the DWP....and I discovered that they had simply cancelled my care component without informing me! Apparently they noted that I live in sheltered accommodation and made the assumption that this means I am in a nursing/care home.

    They have a contact number for me...one phone call and they would have been told that this place is NOT a care home...or they could have written to me, and I could have sent them proof....or contact the council and they would have stated that this is sheltered housing...I pay all my own bills, I pay rent, I do not have nursing care (no one in this residential block does).

    Instead, they simply stop my payments!....and call me cynical, but perhaps they hoped I might not notice what they had done?

    Looking online it appears that I am far from alone in this experience...the DWP will make the assumption that sheltered housing or retirement housing is the same as a nursing or care home and simply stop payment of Care PiPs without informing the claimant.

    I have been assured that they have rectified the matter, and I will be getting a back payment...but it strikes me as pretty shoddy service!
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    • pollyanna 26
    • By pollyanna 26 14th Sep 17, 2:14 PM
    • 1,849 Posts
    • 15,394 Thanks
    pollyanna 26
    • #2
    • 14th Sep 17, 2:14 PM
    • #2
    • 14th Sep 17, 2:14 PM
    It sounds pretty shoddy to me too . It's something I've never thought of but good of you to highlight this for those in the same situation as yourself . It's fortunate you budget well , but what if you'd gone to take that money out for something urgent ?
    polly
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